📎 AI Summary:
The original poster experienced issues with their PIN and fingerprint scanner after a Windows update, as both features became disabled and could not be reconfigured. A follow-up response asked for the specific error message, but the original poster later resolved the problem by deleting and re-adding their PIN and fingerprint, which restored functionality. Overall, the thread discusses a post-update biometric login issue and its simple fix.
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XxBlackPhantomxX

Well-Known Member
Joined
Jan 4, 2016
Messages
2
Thread Author #1
So my laptop just forced me to update(as windows does) and right after the installation was complete I couldn't use my PIN or my fingerprint scanner. When I tried to use fingerprint or PIN windows said it was disabled. So I went to settings to see if it was disabled but couldn't figure it out. I tried to set up a new fingerprint, but right after I hit Add fingerprint>Enter PIN nothing happens. I tried changing my PIN and it just gave me an Error.
Thoughts?
 

Solution
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I managed to fix the issue by removing both my pin and my fingerprint and setting them up again. Idk why but neither of them were working initially, until i deleted them and set them up again
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X

XxBlackPhantomxX

Well-Known Member
Joined
Jan 4, 2016
Messages
2
Thread Author #3
I managed to fix the issue by removing both my pin and my fingerprint and setting them up again. Idk why but neither of them were working initially, until i deleted them and set them up again
 

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