📎 AI Summary:
The WindowsForum thread discusses a Windows 10 issue where the user is unable to open or close programs and dialog boxes, with initial problems including malfunctioning highlight, cut, and paste functions. The first responder suggests troubleshooting steps, including booting into Safe Mode, running advanced file system checks with sfc /scannow, and scanning for malware with Malwarebytes. The overall guidance aims to diagnose and resolve potential system errors or malware infections causing the problems.
MichelleD416

MichelleD416

New Member
Joined
Apr 2, 2019
Messages
1
Thread Author #1
In windows 10, I am you able to open any programs and if I can can open a dialog box, it won’t close. Nothing seems to be working. It all started with highlight, cut and paste functions not working. Thought it might be touchpad (although it wasn’t working by keyboard method either) so tried to update mouse drivers. After I restarted, nothing worked. Please help.
 

Solution
livix07
You can check the file system for errors like this:
- boot your computer into Safe Mode (see the video tutorial below)
- search for Command Prompt (just type Command in the menu search box)
- right-click on it and select run as administrator
- type sfc /scannow inside the command prompt and press Enter

Booting into Safe Mode:


You should also check for malware, install Malwarebytes while in Safe Mode and scan your computer.
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livix07

livix07

Honorable Member
Joined
Feb 19, 2018
Messages
585
#2
You can check the file system for errors like this:
- boot your computer into Safe Mode (see the video tutorial below)
- search for Command Prompt (just type Command in the menu search box)
- right-click on it and select run as administrator
- type sfc /scannow inside the command prompt and press Enter

Booting into Safe Mode:


You should also check for malware, install Malwarebytes while in Safe Mode and scan your computer.
 

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