Windows 7 Security update KB973923 fails to install

zvit

Honorable Member

Joined

Nov 3, 2009

Messages

2,442

• Aug 15, 2010

• #2

Try it again and post the error code.

You can also try:
1. Restore the computer to a time before you updated your drivers and that particular update.
2. Try the update again.

Also, try this:
Go to "Start" --> "Control Panel" --> "System" --> "Administrative Tools" -->
"Services"

Find "Windows Update" - Set this to start Automatically
Find "Windows Installer" - Set this to start Automatically

Restart the two services, and run Windows Update again.

 

Last edited: Aug 15, 2010

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Solution

Captain Jack

Former Moderator

Joined

Mar 6, 2010

Messages

1,886

• Aug 15, 2010

• #3

Hello,

On addition to that excellent comment try this article as well Windows Update - Reset - Windows 7 Forums

Hope this helps,
Captain

 

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P

Pawl

Senior Member

Joined

Aug 14, 2010

Messages

10

• Aug 16, 2010

• Thread Author
• #4

Thanks for the responses.
I have tried two of the suggestions. First changing the update settings to automatic didn't do the trick.
I downloaded and tried the 'bat' file and again the update failed to install.
I am about to try the the other suggestion.
This update is a real pain. Every time I shut down there it is, failing to install yet again.
Is it crucial, is my PC wide open to a virus or worse if this update isn't installed?

 

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Pawl

Senior Member

Joined

Aug 14, 2010

Messages

10

• Aug 16, 2010

• Thread Author
• #5

The system restore point option hasn't been successful either.
How do I get the error code? Is the following the error code: Error 1935 0x80070002?

 

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