📎 AI Summary:
The thread discusses a Windows 10 upgrade issue on a Dell Inspiron E1505, where the user encounters error code 0x8007042c when checking for updates. The first commenter suggests that the problem may relate to the Windows Firewall settings, specifically needing to ensure the correct outbound rules are enabled. They also recommend clearing the Windows Update cache by stopping relevant services, deleting the SoftwareDistribution folder, and then restarting the services to fix possible update errors. Overall, the conversation provides troubleshooting steps focused on firewall rules and cache clearing to resolve update failures.

robnelli

Senior Member
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Joined
Jan 22, 2010
Messages
3
Thread Author #1
I recently upgraded to Windows 10 on my Dell Inspiron E1505 laptop from Windows 7. After updating, I'm unable to check on updates. I get:

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8007042c)

Looking online, I find this has something to do with the firewall.
 

Solution
As long as you haven't done anything to the Windows Firewall then the rule should be enabled. The rule for Windows Updates is
Control Panel > Windows Firewall > Advanced Settings > Outbound Rule > Core Networking IPHTTPS Just make sure there is a Green Check next to it.

If there is a problem with your Windows Update Cache you can clear it out as follows
  • Press WinKey + r
  • Type services.msc
  • Stop the Windows Update and Background Intelligent Transfer Service
  • Delete C:\Windows\SoftwareDistrubtion
  • Restart the two services and Windows Update will rebuild this folder

Neemobeer

Windows Forum Team
Staff member
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Joined
Jul 4, 2015
Messages
8,995
As long as you haven't done anything to the Windows Firewall then the rule should be enabled. The rule for Windows Updates is
Control Panel > Windows Firewall > Advanced Settings > Outbound Rule > Core Networking IPHTTPS Just make sure there is a Green Check next to it.

If there is a problem with your Windows Update Cache you can clear it out as follows
  • Press WinKey + r
  • Type services.msc
  • Stop the Windows Update and Background Intelligent Transfer Service
  • Delete C:\Windows\SoftwareDistrubtion
  • Restart the two services and Windows Update will rebuild this folder
 

Solution