📎 AI Summary:
The original poster experienced a black screen with an unresponsive Windows Explorer after signing in, but could access their system via the Administrator account. A community member suggested restoring the system through System Restore, possibly due to recent updates or software. The issue was ultimately resolved after the user identified and uninstalled a security program that appeared suspicious, then scanned the PC and rebooted in Safe Mode, which restored normal login access.
N

nichos

Extraordinary Member
Member details
Joined
May 18, 2009
Messages
127
Thread Author #1
Hi,

for some reason today I signed in as usual & it boots in a black empty screen with a small window saying " Win explorer is not responding".

in CTRL-ALT DEL I choose change user to "Administrator" & it boots OK.

On this user I do not have all my usual progs & dada.

Any way to recover this situation? ....thanx ....nick
 

Solution
N
SOLVED

Thanx,

When this happened a security program appeared (Reilaxxx?? something) sayng my PC is corrupt.
I checked in cntrl panel & found it there so Uninstalled it.
Then scanned PC with my free AVG.
Then booted in Safe mode & came out.
Rebooted & it found my usual User.
Still not sure how the problem went away but, feel very luckyyyyyy. .......nick
Sort by date Sort by votes
kemical

kemical

Essential Member
Member details
Joined
Aug 28, 2007
Messages
36,163
#2
Hi Nichos,
have you recently installed new updates or software? You could always try system restore found by opeing the run app type in sysdm.cpl and press Enter. Look for System protection along the top and then System restore.
 
Upvote 0 Downvote
N

nichos

Extraordinary Member
Member details
Joined
May 18, 2009
Messages
127
Thread Author #3
SOLVED

Thanx,

When this happened a security program appeared (Reilaxxx?? something) sayng my PC is corrupt.
I checked in cntrl panel & found it there so Uninstalled it.
Then scanned PC with my free AVG.
Then booted in Safe mode & came out.
Rebooted & it found my usual User.
Still not sure how the problem went away but, feel very luckyyyyyy. .......nick
 
Upvote 1 Downvote
Solution
You must log in or register to reply here.