Solution
- Thread Author
- #6
Tried the solution of creating a new account,that did not work either. I don't think I will do a reinstall becuase this is the only problem I have. Too bad Microsoft can't come up with a fix.Never had this problem before and don't really know when it happened or how.
- Joined
- Oct 16, 2009
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- Joined
- Oct 16, 2009
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I have not seen many, or possibly any of the symptoms you describe, so it may not be a Microsoft problem. Where did you get your install media? Possibly something could be wrong with it.
Have you modified or changed any folders or settings that might effect this, for instance have you deleted any fonts?
If you type optionalfeatures in the Start Menu search box and hit enter, is that the panel you show empty? And make note of the time you start the utility.
Check the Event Viewer around the time you started the above utility and see if any error or warning message show up.
Go to the Windows\System32 folder for optionalfeatures.exe and check the date and size by holding the mouse over it or going to properties. So you can compare, mine shows 7/13/09 and 96 K (95.5K) .
Have you modified or changed any folders or settings that might effect this, for instance have you deleted any fonts?
If you type optionalfeatures in the Start Menu search box and hit enter, is that the panel you show empty? And make note of the time you start the utility.
Check the Event Viewer around the time you started the above utility and see if any error or warning message show up.
Go to the Windows\System32 folder for optionalfeatures.exe and check the date and size by holding the mouse over it or going to properties. So you can compare, mine shows 7/13/09 and 96 K (95.5K) .
- Thread Author
- #13
Event Viewer does not show any problems,and I haven't changed any folders and settings. As Far as my media goes( I bought my windows 7 at Staples if that what you mean. Also I haven't changed for removed fonts but I did add one ttf.
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- May 25, 2009
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- 6,676
Hi
I didn't read through all of this but you may find some info here, it does address that same problem you are having and suggest several fixes.
The first of which is, From run type... "Scf /scannow" Scans and restores system files.
Link Removed
Mike
I didn't read through all of this but you may find some info here, it does address that same problem you are having and suggest several fixes.
The first of which is, From run type... "Scf /scannow" Scans and restores system files.
Link Removed
Mike
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- May 25, 2009
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Hi
Sounds like time to do a repair install.
Repair Install - Windows 7 Forums
This only takes about a half hour to do and should fix the problem.
Mike
Sounds like time to do a repair install.
Repair Install - Windows 7 Forums
This only takes about a half hour to do and should fix the problem.
Mike
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- Oct 16, 2009
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Mike is probably right, that would seem to be the easiest way.
But if you want to see what might be required the other way, check this Microsoft site.
Advanced guidelines for diagnosing and fixing servicing corruption
If you are wondering why SFC did not find missing files, possibly they are not system files, or there was no file to compare to in the archive. Could you tell if there was any type of pattern for the missing files?
But if you want to see what might be required the other way, check this Microsoft site.
Advanced guidelines for diagnosing and fixing servicing corruption
If you are wondering why SFC did not find missing files, possibly they are not system files, or there was no file to compare to in the archive. Could you tell if there was any type of pattern for the missing files?
Last edited:
- Thread Author
- #18
No pattern that I know of. It seems like this happened when I installed SP1. Don't know for sure. I want to do a repair install but I cannot uninstall SP1 now,cause when I try it in the "view updates I get the error that says"error,not all of the updates were uninstalled". I do not think I can do a REPAIR install if SP1 is not uninstalled ,because My installation disk does not have SP1. Am I right? Also I tried the command prompt to uninstall it and have the same problem. By the way. I did not delete my Service pack files in disk cleanup. What a cluster!
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