📎 AI Summary:
The thread discusses a user's issue with Windows showing a "not genuine" message after hardware changes, prompting them to seek help. A responder suggests contacting Microsoft to explain the situation and obtain a new, genuine product key, emphasizing the importance of polite communication. The overall sentiment is one of helpful advice, with users recommending contacting Microsoft as the most reliable solution.
S

septik

New Member
Joined
Feb 15, 2012
Messages
4
Thread Author #1
Hi everybody!

First of all, english is not my first language lol so please be indulgent :) 1 month before i changed my processor, RAM and alimentation. some weeks after windows added a black screen in background and said : windows is not authentic anymore please re-type the key or buy another. i was like WTF is that!?!? i re-type my key and it didn't work! what do i have to do guys??? please help me! it says Security Essentials will be over after 25 days pleaseeeeee!

Septik
 

Solution
catilley1092
Septik, I googled the word alimentation, no computer term shows up. You must mean the motherboard. In that case, without a call to Microsoft, you won't become genuine.

Just call them and explain the situation. Be polite & don't argue with the rep. There's a good, but not guaranteed chance that you'll be re-activated. You'll have to follow some instructions given to make it genuine. Usually by typing in a long string of numbers & letters, is the way it works.

Best of Luck,
Cat
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catilley1092

catilley1092

Extraordinary Member
Joined
Nov 19, 2010
Messages
1,038
#2
Septik, I googled the word alimentation, no computer term shows up. You must mean the motherboard. In that case, without a call to Microsoft, you won't become genuine.

Just call them and explain the situation. Be polite & don't argue with the rep. There's a good, but not guaranteed chance that you'll be re-activated. You'll have to follow some instructions given to make it genuine. Usually by typing in a long string of numbers & letters, is the way it works.

Best of Luck,
Cat
 

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Solution
S

septik

New Member
Joined
Feb 15, 2012
Messages
4
Thread Author #3
Hi Cat, thanks for the request. I know i will call microsoft but i wanted to be sure if there was a quick solution or not if someone had the same problem lol thanx anyway.
 

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M

Mitchell_A

Former Moderator
Joined
Feb 7, 2009
Messages
4,978
#4
catilley1092 said:
Usually by typing in a long string of numbers & letters, is the way it works.

Best of Luck,
Cat
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What he means is, they will provide you with a new, genuine product key. Depending on if you're talking to a real person and who it is, the process could take some time but that's the general idea. It has saved the day for me many times. You'll be asked to give your product key, and then they'll give you a new one.
 

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