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Errol

New Member
Joined
May 3, 2010
Messages
12
Win 7 update just hangs, although all other internet activity works fine. Is it possible to reinstall from my original DVD without deleting other software and data files ? I have done this in XP several times with no problems. But in Win 7 ? I've tried closing my firewall and my virus programs but this did not solve the problem. When I first got Win 7 the update process worked fine.
 

Solution
kemical
Hi Errol,
it is possible to re-install windows 7 without losing files ect.. Just pop the disk in the drive and when asked choose the upgrade method for installation.
Before you go down that route though why not try a system restore to an earlier time? Also you could try running the system file checker? Right click on command prompt, run as admin and then type:

sfc /scannow

Then press enter. It will then run through fixing any corruption (hopefully)
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kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,176
Hi Errol,
it is possible to re-install windows 7 without losing files ect.. Just pop the disk in the drive and when asked choose the upgrade method for installation.
Before you go down that route though why not try a system restore to an earlier time? Also you could try running the system file checker? Right click on command prompt, run as admin and then type:

sfc /scannow

Then press enter. It will then run through fixing any corruption (hopefully)
 

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Solution
Elmer

Elmer

Extraordinary Member
Joined
Mar 5, 2010
Messages
3,864
You might also like to try the Link Removed - Invalid URL
 

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