📎 AI Summary:
The thread discusses a persistent audio issue on Bob Sleight's computer, where system indicates sound is playing but no audio is heard, despite trying multiple motherboards and audio programs. Usnorway suggests checking basic connections and settings, but Bob confirms the problem is more complex. Jimbo22 recommends verifying that the audio service is enabled, but the conversation ends without a confirmed resolution. Overall, the troubleshooting efforts indicate a deeper hardware or configuration problem remains unresolved.
B

Bob Sleight

New Member
Joined
Dec 23, 2014
Messages
3
Thread Author #1
I am on my third motherboard thinking that is the problem but, still no audio.I have tried several audio programs with no help. System says every thing is good but, when I pick a sound in audio properties the screen shows the sound is playing but, nothing is heard. Any help would be greatly appreciated.

Bob
 

Solution
ussnorway
Hi Bob, emachines are simple (reliable) systems so when you can see the system playing music but aren’t getting sound from the speakers it will be one of these:

• Make sure that the speakers are turned on.
• Make sure that the volume controls are turned up.
• Make sure that mute controls are turned off.
• If you are using external speakers, check your speaker connections (the green plug) and power... try putting the power plug in a different slot.
• Make sure that the universal jacks are configured correctly. i.e. if you (someone) opened the box, then perhaps the lead connecting the jack plug to the motherboard hasn’t become unattached… I normally consider this least likely but you have stated that you have...
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ussnorway

ussnorway

Windows Forum Team
Staff member
Joined
May 22, 2012
Messages
4,597
#2
Hi Bob, emachines are simple (reliable) systems so when you can see the system playing music but aren’t getting sound from the speakers it will be one of these:

• Make sure that the speakers are turned on.
• Make sure that the volume controls are turned up.
• Make sure that mute controls are turned off.
• If you are using external speakers, check your speaker connections (the green plug) and power... try putting the power plug in a different slot.
• Make sure that the universal jacks are configured correctly. i.e. if you (someone) opened the box, then perhaps the lead connecting the jack plug to the motherboard hasn’t become unattached… I normally consider this least likely but you have stated that you have (replaced?) three motherboards.
 

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Solution
Jimbo22

Jimbo22

Essential Member
Joined
Aug 27, 2008
Messages
5,035
#4
Hey you checked in the services area that the audio service is enabled. I ran into that issue with a Dell running XP.
 

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