Windows 7 LAN in Windows 7

Trouble

Noob Whisperer

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Nov 30, 2009

Messages

13,714

• Dec 10, 2010

• #2

Hello and welcome to the forums. Acer's website, support and download center would probably be a good place to start most likely they would have a driver for the ethernet controller as well as the modem driver that you are evidently missing.
We can try to help if you will provide the hardware ID for the device. Try opening device manager again, right click the problem device choose properties, select the details tab, change the property value drop down arrow to Hardware IDs then in the value box, right click and choose select all, then right click again and choose copy. Then paste that information into your next post and we'll see if we can find any help for you.

 

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V

vtrzzzzzz

New Member

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Dec 10, 2010

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8

• Dec 10, 2010

• Thread Author
• #3

thanks for the response,

actually I tried
Link Removed
But it seems like aspire 4714z does not exist there

so what you meant was this?

 

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Trouble

Noob Whisperer

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Nov 30, 2009

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13,714

• Dec 11, 2010

• #4

Give this one a try. Broadcom.com - Ethernet NIC Driver Downloads
the NetLink 57XX current generation drivers, third from bottom of the list

 

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Solution

T

TorrentG

Banned

Joined

May 31, 2010

Messages

7,774

• Dec 11, 2010

• #5

You'll want to install the Intel IAMT driver from Acer's site for the 4741z too.



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Last edited: Dec 11, 2010

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vtrzzzzzz

New Member

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Dec 10, 2010

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8

• Dec 11, 2010

• Thread Author
• #6

Oh my God! it Works!
You are the master!
Thank you Very very much!

 

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Trouble

Noob Whisperer

Joined

Nov 30, 2009

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13,714

• Dec 11, 2010

• #7

You bet. Glad to have helped. Did you follow up to see if the second driver that TorrentG mentioned will finish cleaning up your device manager issue with the remaining Simple Communication Device issue?
Anyhow thanks for posting back and updating your thread. Hope to continue to see you around the forums.

 

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vtrzzzzzz

New Member

Joined

Dec 10, 2010

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8

• Dec 11, 2010

• Thread Author
• #8

TorrentG said:

You'll want to install the Intel IAMT driver from Acer's site for the 4741z too.



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Click to expand...

wow! the second driver solved! You guys are the best!

uhh... anyway, What is actually PCI Simple Communication?
Sorry for the trouble :x

 

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Highwayman

Extraordinary Member

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Jun 3, 2009

Messages

3,958

• Dec 11, 2010

• #9

sounds like a built in modem to me

 

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Trouble

Noob Whisperer

Joined

Nov 30, 2009

Messages

13,714

• Dec 11, 2010

• #10

That's what I initially thought it was also until I examined the hardware IDs that you included, turns out in your case it's not actually a modem but rather Intel's Active Management Technology. Here's a link that explains what it actually is Intel

 

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T

TorrentG

Banned

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May 31, 2010

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7,774

• Dec 11, 2010

• #11

vtrzzzzzz said:

wow! the second driver solved! You guys are the best!

uhh... anyway, What is actually PCI Simple Communication?
Sorry for the trouble :x

Click to expand...

It's not any bother. That's what we're here for...enjoy.

 

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