📎 AI Summary:
The thread discusses a user's issue with losing internet connection on their PC after a driver update for their Netgear wireless adapter, despite other devices remaining connected. The user provides diagnostic details using the ipconfig command, which appears incomplete, leading another contributor to suspect a problem with network adapter recognition or configuration. The conversation concludes with suggestions to verify adapter status and settings via Control Panel, but the core issue remains unresolved at this stage.

BAtkinson17

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Thread Author #1
Hi

Recently my PC hasn't been able to connect to the internet. I looked at the connection status and it said Limited Access. Before, I received an update for my netgear wireless adaptor. I installed the update and it worked fine, then after a couple hours I went out. When I returned the issue came up. Everything else works, my iPhone, tablets both laptops and the Xbox. I've tried everything I've found on the web; restarting, disabling/enabling, looking for the exclamation marks and whatnot. Even reinstalling the adapters drivers. Nothing works. I am using a sky router and Netgear Wireless Adaptor model WNA1100. Also, if you give me something to do with CMD, that doesn't work either, it just doesn't recognise the command, I.e \ipconfig. Something to do with the path, I don't know. I'll solve that later. The real issue is my connection! So if any of you can help, it would be greatly appreciated!
Thanks,
Ben
P.S I don't understand all the computer terms, so you might need to explain abit. Sorry!
 

Solution
Download and manually install the driver from here:

http://kb.netgear.com/app/answers/detail/a_id/23641

Note particularly these instructions:

  1. Using the Download Link below, download and extract the new software to a convenient place such as your desktop. The filename after extracting is WNA1100_Setup_v2.1.0.2.exe
    Download Link: http://www.downloads.netgear.com/files/GDC/WNA1100/WNA1100_Setup_v2.1.0.2.zip
    NOTE: After downloading, DO NOT RUN THE FILE YET. Please proceed to Step 2.
  2. To properly install adapter software, please remove drivers that were previously installed.
    To uninstall, go to Start > Programs > NETGEAR WNA1100 adapter > Uninstall NETGEAR WNA1100 adapter .
  3. Unplug...

patcooke

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You download it on your existing connection and transfer it to a pen drive, external drive, burn it to a cd . . .
 

BAtkinson17

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Thread Author #24
Download and manually install the driver from here:

http://kb.netgear.com/app/answers/detail/a_id/23641

Note particularly these instructions:

  1. Using the Download Link below, download and extract the new software to a convenient place such as your desktop. The filename after extracting is WNA1100_Setup_v2.1.0.2.exe
    Download Link: http://www.downloads.netgear.com/files/GDC/WNA1100/WNA1100_Setup_v2.1.0.2.zip
    NOTE: After downloading, DO NOT RUN THE FILE YET. Please proceed to Step 2.
  2. To properly install adapter software, please remove drivers that were previously installed.
    To uninstall, go to Start > Programs > NETGEAR WNA1100 adapter > Uninstall NETGEAR WNA1100 adapter .
  3. Unplug the WNA1100 adapter from your computer.
  4. Run the file you just downloaded and follow the on-screen install instructions.
  5. If you want to install the adapter drivers including the NETGEAR utility, run WNA1100_Setup_v2.1.0.2.exe. and follow the on-screen install instructions.
  6. If you want to install just the adapter drivers without the NETGEAR utility, run WNA1100_StandAlone_V1.1.0.2.exe. and follow the on-screen install instructions.
I've gone through with the installation and i've reached the message 'Insert the wireless USB adapter into a USB port on your computer. Click next to continue.' So I plug it in and click next and it pops up saying 'Detecting adapter...' and it has stayed like that for a few minutes now.
 

patcooke

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Have you tried both the setup and standalone installs? Also when you run the install try doing so by right clicking and selecting "run as administrator".