📎 AI Summary:
A user is experiencing installation issues with Office 2010 Professional, receiving an error message that the installation was not completed. Responders inquire about the installation source, error details, and whether there's a prior Office version or active antivirus programs, aiming to diagnose potential causes. The overall tone suggests troubleshooting guidance rather than definitive solutions.

Chandimastalker

New Member
Joined
Nov 11, 2011
Messages
2
Thread Author #1
Hi,I hav sme problems in installn the office 2010 pro software on my pc.when i run it as admin. and hit install,it starts the istallation but doesnt proceed at all and suddenly says,microsoft office 2010 encountered a problem and the instl'tion wasnt completed we are sorry for da inconvenience.please help.any replies are appreciated.thank you
 

patcooke

Microsoft MVP
Microsoft MVP
Joined
May 16, 2010
Messages
5,688
Are you installing from a dvd? Doe the error report give any more information - eg error code?
 

Solution

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,152
Have you had a prior install of Office 2010?

Any anti-virus programs running?