📎 AI Summary:
The original poster is questioning whether deletions made in Outlook or a browser view reflect uniformly across all users, especially in the context of an email comment that was deleted but still appears unchanged in their .pst file. The responses clarify that deleted emails can sometimes be recalled or recovered, particularly if they are archived or stored offline, and in Office365 environments, authorized users may recover deleted emails. Overall, the thread discusses how email deletion and recovery processes differ depending on storage and account settings, with a focus on potential discrepancies between views and actual email storage.

Mel

Honorable Member
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Sep 21, 2016
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6
Thread Author #1
Outlook and a browser will show the same emails unless altered.

I had an issue at work where emails were sent using Outlook with our network accounts. One person tried to delete a comment they made that might get them fired. My browser shows that they deleted the reply. My .pst file still shows the unchanged email. HR is arguing they show the same.

Please verify for me that if someone deletes an email response that it will show for all users in the browser but they can't delete the previous email in my .pst file.

Thank you!
 

Solution
Emails can be recalled but it doesn't work in all circumstances such as if you saved it to an archive or an offline pst. Also if these accounts are part of Office365 someone with sufficient access could likely recover the email they deleted

Neemobeer

Windows Forum Team
Staff member
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Jul 4, 2015
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8,995
Emails can be recalled but it doesn't work in all circumstances such as if you saved it to an archive or an offline pst. Also if these accounts are part of Office365 someone with sufficient access could likely recover the email they deleted
 

Solution