📎 AI Summary:
The thread discusses a user's issue where essential programs like StarCraft II, Windows Live, and Firefox stopped opening after logging in, despite working fine previously. Several users suggest troubleshooting steps, including booting in safe mode, using system restore, checking for viruses with Malwarebytes, and inspecting startup configurations, with some indicating the problem might be virus-related or due to startup conflicts. The overall sentiment reflects a community attempting different solutions to diagnose and resolve the problem, focusing on malware scans and system adjustments.

Utaheka

New Member
Joined
Jun 29, 2011
Messages
6
Thread Author #1
Hello SevenForums.
I have an issue with my Windows / my PC, that I hope you can help me with.
Last night I used my PC just fine and so on.
But when I turned it on today and logged in I couldn't open my most used programs (StarCraft II, Windows Live & Firefox 5 - Dunno if there's more).
I find it extremely ordinary, and it has never happened before..

What happens is, that I click the shortcut and nothing happens. I tried editing my exefile default to something else, but this doesn't work either.
I thought to myself: Oh well, I'll just uninstall - but NO! I can't even uninstall the programs.

I certainly hope you can help me with this issue!

Best Regards,
Utaheka
 

Solution
Well, I'd like to update on my own situation (before I read yours)

I did another system restore (in the f8 repair menu), and it worked. But as soon as I don't "restart" my PC from that, it doesn't work. - I'm kind of asuming a virus.. - And yes, the programs does work in safe mode =(...
Any Virus programs you might suggest for this specific occasion?

I'd suggest Malwarebytes as it's a great 'hunter-killer' for viruses..

Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at CNET Downloads

Sonny

Fantastic Member
Joined
Nov 17, 2009
Messages
1,386
Have you tried to open them in the safe mode? Not always but if you could do a system restore that may work.
 

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,152
Seems like running a virus scanner, then doing a cold boot to clear out whatever might be messed up could help.
 

kaos

Senior Member
Joined
May 9, 2011
Messages
1,742
id also try and use the hidden administrator account then login in with that account and see if your programs run correctly

let me no if you want help on this
 

Utaheka

New Member
Joined
Jun 29, 2011
Messages
6
Thread Author #5
Well, I'd like to update on my own situation (before I read yours)

I did another system restore (in the f8 repair menu), and it worked. But as soon as I don't "restart" my PC from that, it doesn't work. - I'm kind of asuming a virus.. - And yes, the programs does work in safe mode =(...
Any Virus programs you might suggest for this specific occasion?
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,160
Well, I'd like to update on my own situation (before I read yours)

I did another system restore (in the f8 repair menu), and it worked. But as soon as I don't "restart" my PC from that, it doesn't work. - I'm kind of asuming a virus.. - And yes, the programs does work in safe mode =(...
Any Virus programs you might suggest for this specific occasion?

I'd suggest Malwarebytes as it's a great 'hunter-killer' for viruses..

Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at CNET Downloads
 

Solution

Utaheka

New Member
Joined
Jun 29, 2011
Messages
6
Thread Author #7
Hi :)!
I already tried Malware and it didn't find anything at all =(...
Any other suggestions? - It's weird because I've never heard of this particular "virus" before... Considering that I can still use other browsers than Firefox, play other games than StarCraft 2 etc :s..
 

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,152
OK, this is from left field, but I noticed it today. Do you know if you have KB979900 installed? The reason I ask is because it seems to effect just Firefox.
 

faizanshakyboy

New Member
Joined
Mar 10, 2011
Messages
43
Open msconfig and uncheck everything on startup tab, reboot and try again
if that works...go back into msconfig and restore things one at a time, reboot and try again, when problem resurfaces, you found problem...
For proper computer maintenance you can use Reg InoutSytem Utilities