📎 AI Summary:
The user reports a black desktop screen issue starting after a Windows cumulative update, with both wallpaper and taskbar going black. Several troubleshooting steps, including updating drivers and using Display Driver Uninstaller, were attempted without success. The discussion concludes with the user providing detailed system information, but the problem remains unresolved.
The user reports a black desktop screen issue starting after a Windows cumulative update, with both wallpaper and taskbar going black. Several troubleshooting steps, including updating drivers and using Display Driver Uninstaller, were attempted without success. The discussion concludes with the user providing detailed system information, but the problem remains unresolved.
kemical
Essential Member
kemical
Essential Member
Hmm.. Try checking the Acer Aspire forums? Perhaps someone with a similar model has had the same issue.
Also sometimes only a clean install will do. The upgrade process can be a little buggy and many of us here always clean install when a new version of win 10 is released.
Also sometimes only a clean install will do. The upgrade process can be a little buggy and many of us here always clean install when a new version of win 10 is released.
kemical
Essential Member
I'm not sure if this will help or not but try running these scans:
File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
