desiree12

New Member
Joined
Dec 23, 2009
Messages
6
I just received my software to install Windows 7 in the mail today, and it seemed to work fine during the installation. Afterward, when it came to phase 3 of the installation (reinserting the Acer upgrade DVD), it began to malfuncton.

  • Won't recognize CD in CD drive to install the driver software--more specifically, it will before i launch the Acer upgrade wizard, then it continually prompts me to "please insert the Acer Upgrade disc" even though it is already in the drive. After this, the CD drive refuses to respond and wont even eject the disc.
  • Windows explorer stops functioning and must be restarted by the system
  • Arbitrarily lags
  • Encountered a blue screen that said something about failure to load power plan(?, it didn't show for very long)
If you could help me, it would be greatly appreciated!! Thank you for reading this!:)
 

Basher

Honorable Member
Joined
Mar 15, 2009
Messages
357
Are you doing an update or fresh install?

Basher
 

desiree12

New Member
Joined
Dec 23, 2009
Messages
6
I am doing an upgrade. Since then, its decided to accept the disc, and I haven't gotten any more errors, but i'm still not sure if it is completely fixed. It could malfunction again anytime.
 

Basher

Honorable Member
Joined
Mar 15, 2009
Messages
357
Its is recommended that a fresh install be done rather than an upgrade, if it continues to be problematic that's what I recommend (after backing up all your data of course :))

Basher
 

desiree12

New Member
Joined
Dec 23, 2009
Messages
6
OK, if it messes up again then thats what i'll do. Thanks!
:)