computer support

  1. E

    Dell XPS Audio Dropouts - ACPI.sys Latency

    Hi all. I'm just looking for a bit of help After having had to replace the motherboard in my Dell XPS 15 9550 laptop, I'm experiencing an issue with high DPC latency / audio drop outs (i.e. clicks & pops) whenever audio comes out of the speakers. This is when doing very basic things such as...
  2. whoosh

    VIDEO How to Migrate a User Profile From Old Computer to New Computer

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  3. M

    Windows 8 Removing contents of Favorites Bar

    My wife uses an old Windows 8 computer, mostly for browsing, and came to me the other day complaining that she was having issues. Internet Explorer would start and display her normal Favorites Bar contents, but then apparently was being re-directed and displaying a ton of favorites she did not...
  4. nilaygala

    Windows 10 Driver power state failure pci.sys

    Recently i have been facing BSOD with driver power state failure. i have opened the dump file and debugged it PLEASE HELP ********** DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000003, A device object has been...
  5. D

    Windows 10 I can't view the files on my external hardrive because it says I have to format it first to use it. HELP!!

    Hello everyone, the USB port on my external harddrive broke, so I bought a SATA adapter. Now, when I plug it in, it tells me that I have to format my harddrive in order to use it. I can't do this obviously because all my important data is on there. I tried restarting my computer, using different...
  6. Rapaaja

    Windows 8 Windows 8.1 unconfigured error message about insufficient disk space

    Hi1n The questioner asks Hi everyone, does anyone have any knowledge or solution to the problem where win 8.1 reports insufficient disk space even though 121 GB / 450 GB? The computer performs very poorly and all the steps recommended by Windows in the Insufficient state have been completed...
  7. Treycee

    Windows 7 Help with Backup Windows 7

    I performed the Windows 7 backup doing this: Control Panel >System and Security>Backup and Restore, but I did not select specific files to backup (such as those on my hard drive). Will those files be included as well? The computer where all the files were has now been restored so if I did...
  8. R

    Windows 10 Will store bought Win10 install fix a virus infected Win8.1 machine?

    I’m trying to fix my elderly mother-in-law’s Lenovo desktop that will not boot. It’s got Win 8.1 w/Bing and is about 13 months old. (Please skip to last paragraph if you don’t want to read all the background story) Long story short, this is what happened. It was running fine until yesterday...
  9. S

    Windows 7 Transfer photos from a Mac HDD to a PC running Windows 7

    Hi, I'm new to this forum and I was wondering if someone could assist me with the following problem:- I have a HDD from a Macbook computer,the motherboard of which has died,and i would like to try and recover some jpeg photos onto my PC running Windows 7. The HDD is in a caddy and although the...
  10. News

    Event ID 15 may be logged when a Windows-based computer that has a TPM chip resumes from sleep

    Continue reading...
  11. kemical

    Windows 8 Can't find 8.1 in the store?

    Some Windows 8 and RT users may need an update before 8.1 can be found via the store. Luckily Microsoft have a blog released so users know what to look for: Reference: http://windows.microsoft.com/en-us/windows-8/why-can-t-find-update-store
  12. K

    Windows 7 Wake On WAN Via Internet From Anywhere Problem

    Hi all, the past 2 weeks, I spent more than 24 hours searching for methods to wake on WAN but the tutorials were so confusing regarding the port forwarding. I have already done wake on lan over local network or local wifi but I couldn't do that from outside my company. Can someone describe how...
  13. C

    Windows 7 Remote Desktop or Remote Assistance?

    I have been offering basic computer support for a friend of mine who is moving out of state. In order to continue support I have been looking into Remote Desktop and Remote Assistance with Easy Connect. We will both be running Windows 7 Home Premium x64. At this point I am confused as to which...
  14. S

    Windows 7 BOSD occurs frequently on the new installed windows 7

    Hello, I have a Toshiba laptop and just installed windows 7 recently. I have installed all necessary drivers: Intel, Realtek, ATI Radeon Card, Toshiba controller. The BSOD only occurs in these time: when booting Windows Booting screen, at the log in screen, and in some strange manners (I have a...
  15. D

    Windows 7 Multiple Drivers causing BSOD after virus

    To start, my friend downloaded a program called FirstRowSports last weekend which was accompanied with a trojan (Yontoo) which I removed with AVG 9. Shortly after the fact I started experiencing various BSOD errors when booting windows regularly. I booted in safe mode, ran driver fusion and...
  16. B

    Windows 7 PLEASE HELP! Trying to reinstall windows 7.

    So i want to re install windows 7 because i have ALOT of junk on my computer and i just really want a fresh slate, so i got my computer with windows 7 already installed and i heard that i can restart my computer and press F8 and go to some re install thingy or something?, i have also heard...
  17. V

    Windows 7 Unexpected BSOD results in crash dump (new custom built computer)

    Hello, I am requesting assistance with a an occasional hung computer and BSOD. I am unable to obtain "run as administrator" when right click on W7F Diagnostic Tool. W7F Diagnostic Tool error message: "Unhandled exception has occured in your application." Error message details are included in...
  18. S

    Windows 7 win 7 install loop

    I am trying to install windows 7 64bit on my compaq presario a900 laptop. It originally had vista home basic running. I removed the hard drive, plugged it into another computer where I made the whole drive 'unallocated space'. I've then formatted it as NTFS. so, basically we are looking at a...
  19. C

    Windows 7 USB ports not recognizing anything

    When I plug a USB device into my laptop it doesn't recognize it Shown Here: Rec008.avi - download now for free. File sharing. Software file sharing. Free file hosting. File upload. FileFactory.com
  20. C

    Windows 7 Windows 7 freezes at start up upon attaching new video card/PSU

    Hi guys. I'm using quite of an old desktop rig. I recently replaced my 8500GT in favor of a GTS 450 ( both PALIT) which i bought last year... and my generic 550watts power supply with a newly bought FPS epsilon 700W. ISSUES: 1. Windows 7 freezes at the 'Starting Link Removed screen. all...
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