computer support

Remote access technology has emerged as a cornerstone of modern IT support, especially as millions of Windows users now face the transition from Windows 10 to Windows 11. With Microsoft ending free support for Windows 10, users who fail to migrate risk losing critical security updates—a risk...

For more than three decades, the Blue Screen of Death (BSOD) has been one of the most recognizable, if infamous, symbols in personal computing. Since its debut with early versions of Microsoft Windows, the BSOD’s electric blue backdrop and cryptic error codes struck fear into the hearts of users...

Windows 11 users have, for years, navigated a complex landscape when troubleshooting boot failures, with the Windows Recovery Environment (WinRE) acting as both a lifesaver and, for many, a source of anxiety. Now, Microsoft is looking to radically simplify recovery with its latest innovation...

Hi all. I'm just looking for a bit of help After having had to replace the motherboard in my Dell XPS 15 9550 laptop, I'm experiencing an issue with high DPC latency / audio drop outs (i.e. clicks & pops) whenever audio comes out of the speakers. This is when doing very basic things such as...

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My wife uses an old Windows 8 computer, mostly for browsing, and came to me the other day complaining that she was having issues. Internet Explorer would start and display her normal Favorites Bar contents, but then apparently was being re-directed and displaying a ton of favorites she did not...

Recently i have been facing BSOD with driver power state failure. i have opened the dump file and debugged it PLEASE HELP ********** DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000003, A device object has been...

Hello everyone, the USB port on my external harddrive broke, so I bought a SATA adapter. Now, when I plug it in, it tells me that I have to format my harddrive in order to use it. I can't do this obviously because all my important data is on there. I tried restarting my computer, using different...

Hi1n The questioner asks Hi everyone, does anyone have any knowledge or solution to the problem where win 8.1 reports insufficient disk space even though 121 GB / 450 GB? The computer performs very poorly and all the steps recommended by Windows in the Insufficient state have been completed...

I performed the Windows 7 backup doing this: Control Panel >System and Security>Backup and Restore, but I did not select specific files to backup (such as those on my hard drive). Will those files be included as well? The computer where all the files were has now been restored so if I did...

I’m trying to fix my elderly mother-in-law’s Lenovo desktop that will not boot. It’s got Win 8.1 w/Bing and is about 13 months old. (Please skip to last paragraph if you don’t want to read all the background story) Long story short, this is what happened. It was running fine until yesterday...

Hi, I'm new to this forum and I was wondering if someone could assist me with the following problem:- I have a HDD from a Macbook computer,the motherboard of which has died,and i would like to try and recover some jpeg photos onto my PC running Windows 7. The HDD is in a caddy and although the...

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Some Windows 8 and RT users may need an update before 8.1 can be found via the store. Luckily Microsoft have a blog released so users know what to look for: Reference: http://windows.microsoft.com/en-us/windows-8/why-can-t-find-update-store

Hi all, the past 2 weeks, I spent more than 24 hours searching for methods to wake on WAN but the tutorials were so confusing regarding the port forwarding. I have already done wake on lan over local network or local wifi but I couldn't do that from outside my company. Can someone describe how...

I have been offering basic computer support for a friend of mine who is moving out of state. In order to continue support I have been looking into Remote Desktop and Remote Assistance with Easy Connect. We will both be running Windows 7 Home Premium x64. At this point I am confused as to which...

Hello, I have a Toshiba laptop and just installed windows 7 recently. I have installed all necessary drivers: Intel, Realtek, ATI Radeon Card, Toshiba controller. The BSOD only occurs in these time: when booting Windows Booting screen, at the log in screen, and in some strange manners (I have a...

To start, my friend downloaded a program called FirstRowSports last weekend which was accompanied with a trojan (Yontoo) which I removed with AVG 9. Shortly after the fact I started experiencing various BSOD errors when booting windows regularly. I booted in safe mode, ran driver fusion and...

So i want to re install windows 7 because i have ALOT of junk on my computer and i just really want a fresh slate, so i got my computer with windows 7 already installed and i heard that i can restart my computer and press F8 and go to some re install thingy or something?, i have also heard...

Hello, I am requesting assistance with a an occasional hung computer and BSOD. I am unable to obtain "run as administrator" when right click on W7F Diagnostic Tool. W7F Diagnostic Tool error message: "Unhandled exception has occured in your application." Error message details are included in...