user concerns

Hello: I am trying to sell a computer to someone else, and want to more or less sanitize my personal info from the computer. I secure-deleted the files with sensitive info, uninstalled my financial software, and then ran a program like Eraser that claimed to effectively wipe all free space. I...

I have an older laptop that I try to keep secure with windows updates. Especially In the wake of all these ransom ware attacks. When new updates are issued on my desktop, I check the laptop to see if it will be getting same. Never happens. When I go to my security menu and ask for windows...

Backing up on ssd would be safer than hdd because no moving parts correct? So ssd failure rate is lower so just wondering how is it possible to lose data on ssd?

Two weeks ago I made a clean install from Windows XP 32-bit to Windows 7 32-bit. Was worried that new OS won't work properly because my PC is 7 years old and may not have the best specs, has survived a virus and hard drive crash twice. So far it works flawlessly. Now I'm been bugged with "Get...

Windows Edge is becoming a joke. Half the time it 'cannot find the page your are looking for. It also prints 'gobbledygook. in IE and in Google e.g. random characters are printed when attempting to enter a web address. It seems to be pushing you towards using Edge and nothing else. I never had...

Hey guys, a close friend of min installed Roboscan free version about a week ago. Well I told him that the site and program hasn't been updated since 2013. He told me that he knows that the program has not updated but the virus definitions are updating. It uses the Bitdefender engine and its own...

I'm a bit confused about Cortana and it's use of a Microsoft Account and I was wondering if someone can shed a little light on this issue? I have 2 accounts with Microsoft. One is a Hotmail.com account and the other is an Outlook.com account. I use my Outlook.com account for email and I use...

I'm worried about installing the downloaded Windows 10 and having it overwrite my existing os. Is there a way to install the downloaded W10 in a dual boot with the existing W8.1? I have updated the 8.1 system but I heard that the W10 install deletes the W 8.1 registration so that restoring from...

My hard drive got full with just about 400mb of space left. I started the back up process and when the backup was done going onto the external hard drive, windows told me it will be installing updates (I have Windows 7). I postponed the updates and closed my laptop and have not used my laptop...

I tend to keep some of my flash drives connected, simply because it is a convenient way to keep track of them. However a thought just crossed my mind, that since I have noticed that sometimes the activity light on my external SATA drives flash when they are not in use, perhaps that is because...

Hello I keep getting a reminder that protected mode is on and to click to disable it if I want. it pops up in my Outlook.com and some other sites. I can see in internet options under advanced where I can uncheck it but the increase risk is a concern. It also appears under MSIE 11 'security' both...

With W7 when I wanted to look at pictures I could just click on an album, enlarge it and look at each picture. Now when I click on a picture, the Picture App comes on and maybe one picture will show, I can't look at any other picture or enlarge one. I can't do anything. It is also hard to return...

Why is CCleaner trying to delete some of my important programs? Like Google earth, Skype, MS Anti malware which is program for the safty of my computer, and a dozen more important programs.

I have had Win 7 64bit installed on my C: Partition which contains System Files and Program Files. Data is stored on Partition E:. The System has functioned perfectly untill straight after installing updates on 16/02/2012.I believe some of these updates were: KB2660465, KB2645640, KB2654428 and...

I have an Intel Motherboard which I am changing to a Gigabyte one. If I were to do this myself, I would take proper steps to insure that Windows will boot with the new hardware. I would update my Intel Sata controller driver to a Standard AHCI 1.0 Serial ATA Controller. Then, SHUTDOWN the...

I've discovered this a.m. that I can't access Safe Mode through the normal F8. I used to listen to the post beep and then press F8 once and I'd be straight in. Now pushing F8 once or repeatedly tapping F8 just carries on to the normal boot. What have I changed recently? Well, I removed Windows...

I would loke to know if I have the audasicity to question why a thread was closed, will I be banned for life? I was a member of another Vist, Win7, Win8 forum. As such I started a thread asking where or if possible to obtain a download or install cd of Windows XP Media Center 2005 retail. The...

Installed MS Office Enterprise 2007 (708mb) on my PC, thinking it would overwrite my current application, Microsoft Office XP Professional with FrongPage (468mg) but that didn't happen. I still see the MS Office XP in the Uninstall or Change a program feature of Windows Vista. I want to...

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. Starting this week we have an email address setup that you can also contact us with, it is DefragShow@microsoft.com. We will still be checking comments...

1- On windows xp, it comes with moviemaker and you can capture from device on it, but on windows 7 it doesnt even come with it and when u download it you still cant capture from device on it. 2- I got a new laptop for college and it has windows 7 on it, but i need microsoft word to do papers and...