Windows 7 Annoying Help and Support Pop-ups

[docsampsn]

Hello,

Is there a way to disable MS help and Support in 7? I use some mutli track recoding software and every time I try to pull up a plug-in, A help and support window pops up asking if I need help with this program. It is very annoying. In Xp I could just go into Admin Tools/ Services, and disable it in the list. However, it is no longer in the list of services in Win 7. I couldn't even find it in the Services msconfig utility. Please, help!!

 

[reghakr]

Hello and welcome to the windows7forums.

Have you tried just closing it and move on to the installation?

It shouldn't' pop up if the installation installs correctly

 

[docsampsn]

The Program has install correctly and works great. It is only when I open a new window within the program that the "Help and Support" window Pops up with a topic of "Why can't I get help from this program?" I never requested help, but something is triggering it. It used to happen in XP, but I simply disabled the service in the admin tools. It is no longer in the list for me to disable it.

 

[reghakr]

Are you referring o the Help file within the program, or Start Help and Support?

 

[docsampsn]

No, it's from just opening a plug-in window from within the program itself, completely unrelated to a help request. I have found the fix .

Windows Help Program (WinHlp32.exe) for Windows 7 x64 and Windows 7 x86 - Komeil Bahmanpour

Basically, since the program I am running is 32bit and for some reason the action I was performing was triggering a winhlp response. Winhelp32 is no longer on windows 7 (nor vista) since it is an old 32bit software file. So I had to install winhlp32 to get the damn thing to stop trying to help me figure out why I wasn't getting the help I never requested! In windows defence, at least the answer (link) to install winhlp32 was included in the pop-up. I thought that would just change the pop-up to actual help topics which I wasn't requesting in the first place.

Once you realize what's going on, you will see that by installing the file it thinks you're looking for, it will behave correctly.

 

[reghakr]

Excellent troubleshooting!!

I'm glad it's working now.