Windows 7 Apple Mobile Device Helper has Stopped Working

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bristy

New Member
Joined
Feb 10, 2008
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whenever open my i-tunes it's keep saying that apple mobiel device helper has stopped working; and now i can't even download any songs.
 
Solution
U
The best fix is: find the iTunes application (".exe") file, right click, select "run as administrator."
The annoying popups ["AppleMobileDeviceHelper....] no longer appear.
DO NOT just remove the Apple Mobile Device Helper" program. If you do, your iPhone won't be recognized. Trust me, I did it.
No need to remove/uninstall then reinstall iTunes.

Bill L
Foster City, CA
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Where do I find the itunes application file (exe) so I can run it as an administrator? Thanks for letting us know not to delete it, the Helper Program. I had one second left when I read that and reversed it.
 
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Glad you were saved the hassle of re-installing iTunes by not removing the AppleMobileDeviceHelper program.
Here's the route to finding the iTunes program file:
C:\Program Files\iTunes
When in the iTunes folder, look for the iTunes program [around 19.3 mb),
click once to select it [not twice], then right click for choices, and select "run as administrator" . Good luck.

Bill L
Foster City, CA
 
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Unregistered said:
I've been having the same problem since I downloaded the new itunes.

To make it stop, go to:

Control Panel
Programs
Uninstall a Program
And just uninstall the apple mobile helper device.

How silly of apple to not fix that glitch...
Click to expand...

Thank you, I have uninstalled and reinstalled so many times I am dizzy and really frustrated. I tried what you directed and it worked!Stephanie
 
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Seems as if you have to run iTunes as "Administrator" each time. I tried setting the "User Account Control" to "off" [from the "User Accounts" section on the Vista Control Panel], and the pop-ups returned.
Until Apple issues a patch for the problem, looks like we're stuck with the "Run As Administrator" method.

B Lynch
 
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I have uninstalled and reinstalled I-Tunes, and I cannot get rid of the message: Re: Apple Mobile Device Helper has Stopped Working

I guess this is a temporary business-stopping disaster for Apple. Surely someone will find a solution. In the interim, I guess I'll look for anothe program.
 
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None of the fixes works for me. I cannot find the folders people claim exist because they apparently do not exist on all computers. I see that this is a "vista" forum. We have an "apple" problem. I agree with the person who said: we need a "patch" to fix the problem. I completely give up.
 
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What the... folders people "claim to exist"?! Jeez, chill out man. Somewhere or other in your control panel will be a list of programs intsalled on your computer. On the list, you should see something called "apple mobile device" or something of the sort. Delete it. Problem over. Happy days.
 
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Im having no luck with these fixes. Ive tried deleting but it wont recognise my ipod classic. And setting as amisistrator has done nothing. I wish i never upgraded itunes!!
 
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I have had the same problem after upgrading iTunes. I am running Vista Home Premium 32 on my laptop and I have an iPod Touch 8G. After trying twice removing and and reinstalling iTunes 7.7, I still got the pop up and I was unable to sync. Deleting the Apple Mobile Device program in Control Panel did not work for me. I fortunately also have a desktop computer in the house that has never had iTunes installed on it. So I downloaded iTunes to that computer and it worked fine, and I was able to sync and upgrade the iTouch to version 2.0 with no problems. I was also able to restore songs from my backup CD's which I had the forsight to make before I upgraded. So--- apparently there is a problem upgrading on a computer with a previous version installed on it that doesn't show up on a virgin computer. All is well except my laptop still has the pop-up but I have my ipod back for work tomorrow. Once they see how much money they are not making because people can't sync, they will fix it!!
 
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any clues how long apple may take to sort? im experiencing the above situations where the fix's wont work. im so annoyed, need to add more songs!!!
 
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i can't used my itunes now because the windows message kept flashing "apple mobile device helper has stopped working."
 
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Exact same problem as this person. I have tried all of the suggestions and none of them have worked. Does anyone have a different solution? It's really starting to (bleep) me off...
 
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This works for me, If you have followed the directions of the others on this topic about deleting the Apple Mobile Device Helper, it may only work for a short time if you use anything other than an iPod Touch/iPhone,you will have to uninstall iTunes if you use iPod Touch/iPhone, reinstall it then follow his directions. Now Re-open iTunes, plug your device in, and see if it works.

I tested an iPod Nano without Apple Mobile Device Helper installed, it worked for a minute.

NOTE: If you let those pop-ups keep on appearing, your PC might crash!!!!

Good Luck-----------------If that does not solve your problem, then I don't know what will!!

P.S. the Apple site does not have any topics of this occurance, WEIRD!!
 
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