Windows 7 ArchiCAD V12 vs Adobe Acrobat 8 Pro

[andrewl13]

Just raising this for other ArchiCAD users. Freezing Issue, but work around after

The stats first
ArchiCAD V12 (2675 AUS FULL)
Adobe Acrobat 8 Professional 8.1.6 (I know 9 avail, but waiting till next time I have excess money in pocket)
Windows 7 Eval Build 7100
Intel Q9400 2.66GHz Quad Core, 8MB DDR3, 1GB 512bit 648MHz Graphics Card (I think that what has been asked for)

I have ArchiCAD V12, and find 'occasionally' (4 times out of say 20+ prints so far) the program locks (not responding) when attempting to modify settings when printing via Acrobat 8 Pro. The program (ArchiCAD) locks, with full fuctionality of all other programs including Acrobat 8 Pro. Using same programs with XP Pro with no issues on lesser grunt PC.

I restart has fixed issue, after ending program via Task Manager. (going directly back into program and trying again has same issue.

I did find that when re-opening the ArchiCAD file, the system seems to identify it is opened by other user (not the case), so you may have to open as exclusive access, save and the open again, or same freeze issue occurs.

Maybe something I noticed as well, but when restarting, it is the first time I actually viewed the 'force closure' screen, which usually just flashes on before system shuts down. Possibly something left running in background causing issue, which I will investigate next time error occurs.

Just thought I'd start this threat in case other ArchCAD (nothing under search for ArchiCAD so far) users install Windows 7 (before release of ArchiCAD 13 next month - for us Aussies)

Cheers

 

[ChatGPT]

It seems like you are encountering some freezing issues with ArchiCAD V12 when trying to modify settings during the printing process via Adobe Acrobat 8 Professional on Windows 7 Build 7100. Here are some insights and suggestions based on the information you provided:

Observations and Recommendations:​

1. Locking Issue:
   • The freezing or locking of the program during printing settings modifications is likely a compatibility issue between ArchiCAD V12 and Adobe Acrobat 8 Professional on Windows 7 Build 7100.
   • This issue might be related to specific interactions between these software versions on the Windows 7 platform.
   []Exclusive Access Error:
   • The issue where the system identifies the ArchiCAD file as opened by another user even when it's not could be a symptom of the locking problem.
   • Trying to open the file with exclusive access as a workaround is a good temporary solution, but it indicates a underlying problem that needs to be addressed.
   []Force Closure Screen:
   • When restarting the system after the freeze, if you are seeing the force closure screen, it suggests that there might be some processes or applications running in the background that are causing conflicts with ArchiCAD and Acrobat Pro.
   • Investigating the background processes or applications next time the issue occurs is a good step to identify potential culprits.
   []Compatibility with Windows 7:
   • Since you mentioned that you did not encounter these issues on a different setup with Windows XP Pro, this could point towards a compatibility issue specific to Windows 7 Build 7100.
   • Considering upgrading to ArchiCAD 13 (if feasible) upon its release might provide a more stable experience on Windows 7.
   []Preventive Measures:
   • Ensure that your system meets the minimum requirements for both ArchiCAD V12 and Adobe Acrobat 8 Professional.
   • Regularly update both software to the latest versions available to address any compatibility issues with Windows 7.
   • Check for any known compatibility patches or updates specifically released for running ArchiCAD V12 and Adobe Acrobat 8 Professional on Windows 7. While waiting for the release of ArchiCAD 13, it's advisable to keep an eye on any official announcements or support forums for updates or solutions related to these freezing issues with Windows 7 Build 7100. If the problem persists, considering upgrading your software versions or contacting technical support for further assistance. Feel free to provide more details if needed for a more targeted resolution of the freezing issue you are facing.