ataport.sys BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by m0niSx, Apr 23, 2011.

  1. m0niSx

    m0niSx New Member

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    hello, im having a serious trouble with my Windows 7
    it started from yesterday, when i start my computer, after about 3 minutes i get a blue screen of death saying that it comes from the "ataport.sys"
    ive googled it and found that it may come from a:
    - hardware damage
    - Outdated driver
    - Virus

    ive tried removing my Nvidia driver, not working, ive completly removed the graphic card from my PC along with my CD reader, still not working
    ive tried a system restore to a date before the crash starts, not working also
    im now in Safe Mode, it dosent crash, but whats weird that i dont get any crash dump file in my "Windows/minidumps" folder

    here is some infos ive copied from BSOD:

    ....
    Technical Informations:
    STOP: 0x0000008E (0xC0000005, 0x87CBC487, 0x9FF9975C, 0x00000000)
    ataport.sys - Address 87CBC487 base at 87CB6000 Datastamp 4a5bbf10
    ...

    now im thinking its virus, but if it was, should it infect the Safe Mode ?
    Does anyone knows why the computer dosent save the crash sump files ? (PS: i've completly uninstalled CCleaner & CleanMem from my PC, and ive done the steps provided by ickymay here: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html
    )

    Thanks in advance
     
    #1 m0niSx, Apr 23, 2011
    Last edited: Apr 23, 2011
  2. Trouble

    Trouble Noob Whisperer

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    m0niSx:
    Hello and welcome to the forums.
    Please make sure your system is configured to accumulate .dmp files. Follow this link by member "ickymay"
    http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html#post140795
    Read the other stickies at the top of the BSOD forum regarding acquiring screen shots of your memory using CPU-z and RamMon (save and upload the html file). As well as Captain Jacks SF Diagnotic Tool, be sure to run that as administrator.
    Additionally make sure that you have a swapfile / pagefile of sufficient size located on the same drive as your operating system.
     
    #2 Trouble, Apr 23, 2011
    Last edited: Apr 23, 2011
  3. m0niSx

    m0niSx New Member

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  4. cybercore

    cybercore New Member

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    0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED indicates that a kernel-mode application generated an exception that the error handler did not catch. A very common bug check. To interpret it, you must identify which exception was generated.
    0xC0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation occurred.



    I would guess this is bad or incompatible ram or some driver is seriously bugging out.


    Do it in NORMAL mode (not in safe):
    - attach CPUZ memory and CPU tab snips
    - RAMMon HTML report


    Attach this list also DriverView: Loaded Windows Drivers List
     
  5. m0niSx

    m0niSx New Member

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    thx for identifying the probleme
    im now turning to Normal Mode and doing the CPUZ's & RAMMom analyses
    but dosent Restore system to an earlier date retrieves the old drivers ?
     

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