- Jul 18, 2023
I need urgent assistance. a few weeks ago I woke up one morning-as any other day, and turned on my pc. I was then met with a blue screen reading "error code: bad system config info". I looked up a mother load of videos for help, tried everything (using the system restore tool, multiple different methods using command prompt, booting my windows in safe mode, etc.). after I used up all the options that were on the troubleshoot option, i then proceeded to reset my pc. first time I did it, i pressed "keep my files". waited 30 minutes, then it said "we were unable to reset your PC." tried again using the "remove everything" option. the same thing appeared. "we were unable to reset your PC." now at this point i realized that there's no way for me to fix my PC unless I take it to a shop. but I have a lot of valuable files on here, so I tried moving it to my laptop using command prompt and a flashdrive, that didn't work either. what do I do?