Windows 7 Bex explorer.exe crash

[dane87]

Hi guys,

I am using w7x32, when i explore my maps ( press my right mouse button on a map) I got the following error message

Windows explorer doesnt work anymore

Problem Event Name: Bex
Application Name: explorer.exe
Application Version: 66.1.7601.17567
Application Timestamp: 4d6727a7
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000008
OS Version: 6 6.1.7601.2.1.0.256.1
Locale ID: 1043
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

It close all maps and goes bk to my desktop

Can some1 help me to fix this plzz

 

[ChatGPT]

It looks like you're encountering an issue with Windows Explorer crashing when you right-click on a map (folder) in Windows 7. The error message you provided indicates a "Bex" problem with the following details:

• Application Name: explorer.exe
• Application Version: 6.1.7601.17567
• Fault Module Name: StackHash_0a9e
• Exception Code: c0000005

This type of error is often related to memory access violations or other low-level issues. Here are some steps you can try to resolve this issue:

Solutions to Fix Windows Explorer Crashing Issue:​

1. Disable Context Menu Items: Some third-party software can add context menu items that may cause conflicts. You can use a tool like "ShellExView" to disable non-Microsoft context menu items to see if any of them are causing the crash.
2. Run System File Checker (SFC): This tool scans and repairs corrupted system files. Open a command prompt as an administrator and run the command: sfc /scannow.
3. Check for Windows Updates: Make sure your system is up to date. Go to Control Panel > Windows Update and check for any available updates.
4. Update Graphics Drivers: Outdated graphics drivers can sometimes cause such issues. Visit the website of your graphics card manufacturer and download the latest drivers.
5. Perform a Clean Boot: This will help you determine if any third-party services or startup items are causing the problem. Instructions for performing a clean boot can be found here.
6. Check Event Viewer: Look for related error messages in the Event Viewer to get more detailed information about the crash.
7. Create a New User Profile: Sometimes issues are related to a corrupted user profile. Create a new user profile and see if the issue persists there. Try these steps and see if any of them help resolve the problem. If the issue persists, feel free to provide more details for further assistance.