Black Screen on startup - can I still transfer data to a new laptop safely

Discussion in 'Windows 7 Help and Support' started by shakey55, Apr 25, 2014.

  1. shakey55

    shakey55 New Member

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    Hi all, I have not been a member if this forum long, but have been helped by what I have learnt from here.

    I won't go into to much detail, but recently on startup I got nothing but a black screen and could not even start in safe mode. I have tried many things and the best I can now do is start in safe mode. Nothing I do will let me startup windows 7 normally.

    If I were to purchase a new laptop (this one is about three years old), can I still use a dat transfer cable and get all my data off with safety.


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  2. whs

    whs Extraordinary Member

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    I would not use a data transfer cable. Copy your files from safe mode to an external disk (if you don't have one, buy one because you will need it for imaging). You can also use a large USB stick to park your data.

    If none of that works, use my preferred tool.

    And in the future, make an image to an external disk every week. Then you can get out of such a predicament in 20 minutes.

    There is probably no need to buy a new laptop. 3 years old is not old. Once you saved your data, make a clean reinstallation following this guidance.
     
  3. shakey55

    shakey55 New Member

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    Can I do the clean reinstall if I can only get into safe mode. Also I do not have win 7 disks, so should I buy win 7 or 8?


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  4. whs

    whs Extraordinary Member

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    If you read my last link, you will know how it works. No need to buy anything for a clean install. Just get an external disk. And try to save your data first.
     
  5. Joe S

    Joe S Excellent Member

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  6. Saltgrass

    Saltgrass Excellent Member
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    Is there anything on the black screen, like a blinking cursor? Does the mouse still move?

    Have you checked it with an external monitor
     
  7. shakey55

    shakey55 New Member

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    There is no blinking cursor, just the pointer in the middle of the screen that I can move around.

    I can not enter safe mode


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  8. Saltgrass

    Saltgrass Excellent Member
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    It sounds like the video is being sent to a different location and your are not able to view it. There could certainly be another situation but if you use Winkey-right arrow-right arrow-r does the system restart? Hit ESC to reset the Winkey options and try again if you need to.

    Do you have keys on the system them move the video to different outputs?

    Have you tried an external monitor
     
  9. Fixer1234

    Fixer1234 Senior Member

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    When you power on the computer, what beeps, if any do you hear? Does the hard disk activity light flash at all (brief initial flash? extended flashing activity associated with boot up?) Can you hear the hard disk spin up? From the time you turn it on, how long does it take before you see a movable arrow on the screen? Do you see the normal boot window and Starting Windows window before the black screen and arrow appears?
     
    #9 Fixer1234, Apr 27, 2014
    Last edited: Apr 27, 2014

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