Windows 7 Blank desktop no taskbar can't righclick, same with safemode

[Dave27]

Hi guys dunno if you can help me with this?

My icons and taskbars suddenly disappeared about an hour ago, when I restart I get my login screen ok but once I log in I get a black screen with mousse arrow that moves around. If I Ctrl alt del I can shut down and which point all the icons are there but I can't access anything because the machine is shutting down. If I cancel the shut down I then get my wallpaper but again no icons start bar etc... If I goto to safe mode I get a black screen and working mouse icon and that's it! Task manager will not come on and right click is also disabled? Any help would be appreciated.

 

[davidhk129]

If you press Ctrl+Alt+Del, do you see an option Start Task Manager ?
If yes, click it.
Then click Processes tab > right click at explorer.exe > click End Process > click Applications tab > New Task... > in the Open box, type explorer.exe > OK
Is desktop back to normal ?

 

[davidhk129]

Do I assume that you do not see the Start button either ?

 

[davidhk129]

Also try pressing Ctrl + Shift + Esc.
Does Task Manager appear ?
If yes, run the steps I gave you earlier.

 

[Dave27]

When I start task manager nothing appears, also nothing with Ctrl shift and escape!

Happy New Year by the way! Lol

 

[davidhk129]

Have you created a System Repair Disk when you first got your Win 7 computer ?
Have you done any System Image backup ?
Do you know how to access your computer's Recovery Partition? If no, what is the make of your computer?

 

[Dave27]

Sorry mate its no particular make and I haven't done any backups. Think I'm just gonna have to wipe it or buy a mac! Lol.

Bugs me that I can access everything for about 3 seconds when I shutdown but as soon as I cancel t he shut down I just get my wallpaper an no icons again. Just one of them things I think.

 

[davidhk129]

Sorry mate its no particular make and I haven't done any backups. Think I'm just gonna have to wipe it or buy a mac! Lol.

Bugs me that I can access everything for about 3 seconds when I shutdown but as soon as I cancel t he shut down I just get my wallpaper an no icons again. Just one of them things I think.

The make. I was asking the name of your computer manufacturer..............
example : Dell, HP, Acer, Toshiba etc etc etc.

 

[Dave27]

No manufacturer, my mate made the system up for me.

 

[davidhk129]

Oh. In that case, please ask your mate to re-install the operating system.
That's the only way.

 

[Dave27]

Cheers