Windows 8 Blue screen 03x0000005B

Solution
Code: 
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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c551bcf0, 0, fffff9600036260d, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner

You still need to update your bios and of course the service pack too...
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kemical said:
Hey,
no not at all.. It is a bad habit of mine as you can see lol..
Click to expand...

Haha that is alright, hmm it seems like i only get the bluescreen(Random sometimes i don't) after i start a game up, haven't got one since i updated BIOS, but we will see.
 
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If you have issues installing SP1 you might need the update readiness tool:
Link Removed

I can't install that file.

All files that starts with windows6.1 i can't install.
 
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kemical said:
Looking good! How did the install go? Did you try any of the solutions offered above?
Click to expand...

The sfc /scannow ran well, going to try downloading the SP1 pack agien.

But when i download from here: Link Removed
it gives me a lot of options of stuff i can download what should i choose?
 
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Hey Rolla,
if I remember correctly your using win 7 64bit which means you'll need the download which is this one:
windows6.1-KB976932-X64.exe (second from bottom)
 
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It worked SP1 should be installed. - is the W7F file fine?

But i can't update the system, every time i press the install update button and it gets done, it restarts the computer and shows this: http://i.imgur.com/0odhOMX.jpg it always stops at 14% and does not go further, it also takes it ages to get to 14%, after three restart where it does the same, it gives me this message: http://imgur.com/X2kFXKE
What should i do?
 

Attachments

Upvote 0 Downvote
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000196483, fffff8800b8bd030, 0}

Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )

Followup: MachineOwner

Hi,
SP1 is still missing and if your getting the issues you state above about installing SP1 then try the update readiness tool. (I posted it in a link above)
 
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Above where?

Edit:

How about now, is everything fine now?

.
 

Attachments

Last edited:
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I'm afraid not.. SP1 is still missing. The update readiness tool is here:
Link Removed

Can you remember how the sfc scan went? I looked back at previous posts but all you said was that it went well... Did it repair anything or did it just end saying no problems found?
 
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Can't remember but it seemed like it gave me some extra GB storage, and it tells me that SP1 is installed, for some reason it says that i already installed the service pack.
 
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Oh you mean the chkdsk scan. Try this:
open the start menu and look for command prompt, right click on it and choose run as admin. Type:
sfc /scannow
Press enter and await results.
 
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kemical said:
Oh you mean the chkdsk scan. Try this:
open the start menu and look for command prompt, right click on it and choose run as admin. Type:
sfc /scannow
Press enter and await results.
Click to expand...

Ah yes i meant chkdsk scan, what does it do exacly? and i tried the sfc /scannow and this is what it showed me: http://i.imgur.com/5K1L2YB.png

It says that it found some files that was damaged and now repaired, and you can find more info on the path it gave.

But it still says that SP1 is installed.
 
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The chkdsk scan looks at the state of your HDD and if possible repairs any corrupt sectors. I see from the sfc scan that the number 7601 is there which should mean that SP1 is installed. Do you still get any freezing or bsod issues?
 
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