Windows 7 Blue Screen After Hibernate

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akeremis

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Apr 20, 2011
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hello to everyone

i have a well known problem with my desktop pc but i can't find a well known solution so you are my last hope. every time it hibernates i see a blue screen and i have to restart.

the pc is

CPU INTEL CORE I5 25000 3.3GHZ 6MB
MB GIGABYTE PH67A-UD3-B3
PSU CM SILENT PRO 700W
MEMORY DDR3 EXCELRAM 6GBKIT 1
HD WD 1TB WD10EARS 64MB SATA2
VGA PNY QUADRO VCQ600 1GBLP

i'll apreciate any help.
thanks
Link RemovedLink RemovedLink RemovedLink Removed
 
Solution
as you can see in the minidump the error comes from ntfs.sys, that means its error of the file system/hard drive. In combination with KERNEL_DATA_INPAGE_ERROR the most likely is that you have install windows 7 with IDE mode in you BIOS.

Your Motherboard doesnt support native 1600Mhz, this doesnt limit the speed of your ram, with xmp and the right voltage you can adjust the rams in the correct speed of 1600mhz with no problem.

1.5v is the minimum set of voltage, again that doesnt limit your current to than value. You can rise the voltage without problem at least at 1.7v. As you can see in the QVL of gigabyte many of the included rams have 1.65v.

So my suggestion is to format you pc again in ACHI mode.
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i'm trying to test the hdd with
Diag504fCD.iso(burned into cd) but it says "no drive found". the same happens when i use the seagate diagnostic tool(recomended on Link Removed - Invalid URL). any ideas why this happens? the test with hdtune was clear with no errors.


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"No drive found" can be linked to the ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED, which indicates defective or loose cabling, termination, or that the controller does not see the hard disk.

Try HDTune, at least try to start it under windows. If the same message persists, open up your case and check the cabling. If cabling doesn't help, try another HDD.
 
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i tested the hard drive with HDTune and Data Lifeguard Diagnostic(WD) under windows and they found no errors. the "no drive found" occurs only with the bootable editions. anyway, i will check tha cabling.

the message i get when i boot from the wd tool is : no drive found. error/status code:0120
according to the diagnostic error codes of WD Link Removed , the 0120 code means "an unknown error has occurred during testing. This may be an anomaly. Check connections and retest. If the error repeats, replace the drive."
i doublechecked the cabling and it seems ok. is it possible for a broken hard drive to operate in windows but not in dos?
sorry about all this questions but i'm trying to understand what is going on.
 
Last edited:
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STATUS_DEVICE_NOT_CONNECTED, which indicates defective or loose cabling, termination, or that the controller does not see the hard disk.
Click to expand...

The problem could be with your motherboard too.

1. Check the HDD, cabling
2. See what the maker says about your RAM: can it be set both ways 1333 and 1600? What are the specs and the voltage?
3. Memtest86+ - Advanced Memory Diagnostic Tool
4. Btw, have you run chkdsk /f command?
 
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1. Check the HDD, cabling
2. See what the maker says about your RAM: can it be set both ways 1333 and 1600? What are the specs and the voltage?
3. Memtest86+ - Advanced Memory Diagnostic Tool
4. Btw, have you run chkdsk /f command?
Click to expand...

1. i just did. it seem ok unless the cample itself is broken.
2.motherboard gigabyte GA-PH67A-UD3-B3

memory specs:

  1. 4 x 1.5V DDR3 DIMM sockets supporting up to 32 GB of system memory
  2. Dual channel memory architecture
  3. Support for DDR3 1333/1066/800 MHz memory modules
  4. Support for non-ECC memory modules
Click to expand...

no it can't be set at 1600MHz

3. i run memtest86+ yesterday night fr about 7 hours and No error found.
4. yes i did but i don't remember if i clicked the /f command. i'll do it now and i will come up with the news.
 
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akeremis said:
i'm afraid only the standar information is available at excelram's product info. Link Removed - Invalid URL
Click to expand...


Good enough, it clearly says:

Timings: 7-10-10-24
Memoy Speed: 1600 Mhz
Operating Voltage: 1.65 V

So I'm not sure what the timing and voltage values should be for 1333Mhz. According to RAMMon, 1333 9 9 9 24 1.5v. You may want to try it this way.

Also, run SMART tests again, since WinDbg does blame your hard disk:

PassMark DiskCheckup - SMART hard drive monitoring utility

HD Tune website

HDDScan
 
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i will try everything you adviced me.
the disk check by the way was ok. no problems at all.
i will reply when i finish with the rest of the tests.

thank you for your time
 
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