Hello, After downloading a possible virus, malware etc.-- from keygenguru.com -- , the system crashed and windows didnt load successfully ever after. I'm getting a 0x70860002 error with blue screen when tried to boot with safe mode. I can't get any dump as I can't have any access to files. << edited I managed to get th dump files >>View attachment dumpfiles.zipView attachment dumpfiles.zip I tried to recover the PC to an earlier time but it didnt help either. I'm using Windows 7 Professional edition.