Blue screen of death help

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Reid, Oct 23, 2014.

  1. Reid

    Reid New Member

    Oct 23, 2014
    Likes Received:
    hello, I two days ago I was just editing a video and I didn't install any new software or change anything, all I did is save some pictures from google and opened some pictures that my boss sent me , I shut down my computer like normal and the next day, when i started my computer up I got the blue screen of death, idk how to fix it please help.

    Attached Files:

  2. Trouble

    Trouble Noob Whisperer

    Nov 30, 2009
    Likes Received:
    Hello and welcome to the forums.

    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then……Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder
    kemical likes this.
  3. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Aug 28, 2007
    Likes Received:
    Thanks Randy..:)
    Trouble likes this.

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