Blue screen of death help

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Reid, Oct 23, 2014.

  1. Reid

    Reid New Member

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    hello, I two days ago I was just editing a video and I didn't install any new software or change anything, all I did is save some pictures from google and opened some pictures that my boss sent me , I shut down my computer like normal and the next day, when i started my computer up I got the blue screen of death, idk how to fix it please help.
     

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  2. Trouble

    Trouble Noob Whisperer

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    Hello and welcome to the forums.

    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then……Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder
     
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  3. kemical

    kemical Windows Forum Admin
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    Thanks Randy..:)
     
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