White Devil
New Member
- Joined
- May 1, 2011
- Messages
- 4
- Thread Author
- #1
Yesterday I got this virus, I went and bought trend micro titanium and cleaned it up (was using a free30 day trial of something else) but I'm still having a problem.
Whenever I go to shut down or restart my computer, it starts doing it like normal, but right at the end I get this blue screen with a bunch of messages written, it last about 5 seconds while a countdown
happens at the bottom of the screen, then it restarts (even if I went SHUTDOWN) Sometimes minutes after i log back into the user, the blue screen comes up out of nowhere, does it's 5 second odd countdown and restarts.
I read on here somewhere that if i want someone to tell me how to fix it, I should get minidump files and send them here for you guys to look at, well here they are. the countdown at the bottom of the blue screen is called "crash dump" or something like that.
With the virus whenever I tried to open an internet explorer or google chrome window, all that would come up was "win 7 home security", I'm not getting that anymore though after doing the full scan with trend.
additional info. I have windows 7, my pc is a HP Pavilion laptop, model number is DV6 - 2144TX
Thanks in advance for any help.
(Hopefully I compressed and attached them properly too, if not let me know. thanks)
Whenever I go to shut down or restart my computer, it starts doing it like normal, but right at the end I get this blue screen with a bunch of messages written, it last about 5 seconds while a countdown
happens at the bottom of the screen, then it restarts (even if I went SHUTDOWN) Sometimes minutes after i log back into the user, the blue screen comes up out of nowhere, does it's 5 second odd countdown and restarts.
I read on here somewhere that if i want someone to tell me how to fix it, I should get minidump files and send them here for you guys to look at, well here they are. the countdown at the bottom of the blue screen is called "crash dump" or something like that.
With the virus whenever I tried to open an internet explorer or google chrome window, all that would come up was "win 7 home security", I'm not getting that anymore though after doing the full scan with trend.
additional info. I have windows 7, my pc is a HP Pavilion laptop, model number is DV6 - 2144TX
Thanks in advance for any help.
(Hopefully I compressed and attached them properly too, if not let me know. thanks)