Windows 7 BSOD appears in my new laptop

[Thien Phan]

I have no idea why but after I quit Starcraft 2, BSOD appears. Could you guys take a look at my .dmp file? Any help would be appreciated.

 

[TorrentG]

Hey there and welcome.

SC2 is amazing at finding systems' faults and causing 0x3b errors. The game itself however is not the issue. It should really be a system testing tool lol.

Wow you have so many issues on the machine. You'll have to complete all these steps to have a perfectly stable system:



1) Uninstall the ATK software you have. If you can't figure out how to do so, simply delete C:\Windows\Program Files\ATKGFNEX entire folder and reboot. That is to remove this old faulty issue-causing driver and the software:

ASMMAP64 ASMMAP64.sys Sun Feb 04 14:52:56 2007

Before the reboot, also navigate to C:\Windows\System32\drivers and delete:

ATK64AMD ATK64AMD.sys Tue May 12 21:04:54 2009

2) Must update this driver for the USB video device (probably the camera) you have, from the manufacturer's website:

sncduvc sncduvc.SYS Mon Dec 29 04:14:26 2008

3) Update Realtek HD Audio driver. Run the installer, reboot, run it again:

RTKVHD64 RTKVHD64.sys Fri Jan 29 01:48:35 2010

Link Removed

4) Update video card driver:

atipmdag atipmdag.sys Fri Jan 22 08:46:46 2010

Link Removed

5) Must uninstall the notorious Daemon Tools. Then use this installer/uninstaller to remove notorious sptd.sys, while being careful to make sure you click on Uninstall while using:

Link Removed

Reboot and install PowerISO to replace it. Disc emulation part of the software is free forever:

PowerISO - Create, Edit, Compress, Encrypt, Split, Mount, Extract ISO file, ISO/BIN converter, Virtual Drive

6) Update the NEC USB 3.0 driver from the motherboard manufacturer's site:

nusb3xhc nusb3xhc.sys Fri Nov 20 05:16:01 2009

7) Look in device manager or motherboard manual for Atheros lan type, then download the update to it from here and install:

L1C62x64 L1C62x64.sys Wed Apr 01 01:09:17 2009

Link Removed

8) Update Bluetooth drivers from manufacturer's site:

btwaudio btwaudio.sys Wed Jul 01 09:54:56 2009
btwl2cap btwl2cap.sys Fri Apr 03 20:28:45 2009
btwrchid btwrchid.sys Thu Jun 25 01:51:37 2009

9) Update Intel storage driver from motherboard manufacturer's site:

iaStor iaStor.sys Fri Aug 07 08:23:37 2009

 

[Thien Phan]

Thanks for your quick reply, I will try your way.

 

[TorrentG]

Thanks for your quick reply, I will try your way.

You're welcome. Excellent decision.