Windows 7 BSOD crash dump results
- Thread starter ESKalone
- Start date
Elmer
Extraordinary Member
Hi ESKalone and Welcome to The Forum.
STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
Your dump file lists Ntfs.sys as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.
As a Priority:
A.V.G is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct A.V.G Remover for your system (32 or 64 bit).
If you have A.V.G ID protection installed, download the A.V.GID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Link Removed due to 404 Error as A.V.G's replacement.
Uninstall A.V.G through the Control Panel. Re-boot to Safe Mode and run the A.V.G Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!
Outdated Drivers. Update:
GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.015.1 (Feb 2010). Also loads with iTunes
giveio.sys Thu Apr 04 03:33:25 1996 This used to load with Speedfan. Update! And if Speedfan is up to date rename this driver to, say, giveio.old. This will prtevent it from loading and effectively stop whatever, if anything, is using it. You'l then know what needs updating.
Rt86win7.sys Thu Feb 26 09:04:22 2009 Realtek PCIe GBE Family Controller v7.048 If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1469821) option to download.
Drivers with Updates:
RTKVHDA.sys Tue Jul 06 11:02:40 2010 Realtek HD Audio R2.66
Bugcheck Analysis:
Drivers:
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
HTH.
STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
Your dump file lists Ntfs.sys as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.
As a Priority:
A.V.G is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct A.V.G Remover for your system (32 or 64 bit).
If you have A.V.G ID protection installed, download the A.V.GID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Link Removed due to 404 Error as A.V.G's replacement.
Uninstall A.V.G through the Control Panel. Re-boot to Safe Mode and run the A.V.G Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!
Outdated Drivers. Update:
GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.015.1 (Feb 2010). Also loads with iTunes
giveio.sys Thu Apr 04 03:33:25 1996 This used to load with Speedfan. Update! And if Speedfan is up to date rename this driver to, say, giveio.old. This will prtevent it from loading and effectively stop whatever, if anything, is using it. You'l then know what needs updating.
Rt86win7.sys Thu Feb 26 09:04:22 2009 Realtek PCIe GBE Family Controller v7.048 If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1469821) option to download.
Drivers with Updates:
RTKVHDA.sys Tue Jul 06 11:02:40 2010 Realtek HD Audio R2.66
Bugcheck Analysis:
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 24, {1904fb, 8df079b4, 8df07590, 82f03cec}
Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteScb+214 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
Arguments:
Arg1: 001904fb
Arg2: 8df079b4
Arg3: 8df07590
Arg4: 82f03cec
Debugging Details:
------------------
EXCEPTION_RECORD: 8df079b4 -- (.exr 0xffffffff8df079b4)
ExceptionAddress: 82f03cec (nt!RtlSubtreePredecessor+0x00000015)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 5659a5e5
Attempt to read from address 5659a5e5
CONTEXT: 8df07590 -- (.cxr 0xffffffff8df07590)
eax=5659a5dd ebx=00000000 ecx=88aee3d4 edx=00000000 esi=08000000 edi=00000000
eip=82f03cec esp=8df07a7c ebp=8df07a7c iopl=0 nv up ei pl nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010206
nt!RtlSubtreePredecessor+0x15:
82f03cec 8b4808 mov ecx,dword ptr [eax+8] ds:0023:5659a5e5=????????
Resetting default scope
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: SYSTEM
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 00000000
EXCEPTION_PARAMETER2: 5659a5e5
READ_ADDRESS: GetPointerFromAddress: unable to read from 82fa6848
Unable to read MiSystemVaType memory at 82f85e40
5659a5e5
FOLLOWUP_IP:
Ntfs!NtfsDeleteScb+214
8bef18ac 8b06 mov eax,dword ptr [esi]
FAULTING_IP:
nt!RtlSubtreePredecessor+15
82f03cec 8b4808 mov ecx,dword ptr [eax+8]
BUGCHECK_STR: 0x24
LAST_CONTROL_TRANSFER: from 82f03a1c to 82f03cec
STACK_TEXT:
8df07a7c 82f03a1c 08000000 88dddac4 08000000 nt!RtlSubtreePredecessor+0x15
8df07a94 8be0f839 08000000 00000000 08000000 nt!RtlDeleteNoSplay+0x20
8df07aa8 8be0faf4 08000000 88dddac0 88dddac0 fltmgr!TreeUnlinkNoBalance+0x13
8df07ac0 8be195f5 88dddac4 ffffffff ffffffff fltmgr!TreeUnlinkMulti+0x22
8df07adc 8be26793 88dddac4 88dddac0 ffffffff fltmgr!FltpDeleteContextList+0x2f
8df07afc 8be269b4 88ddda98 ab13c580 00000000 fltmgr!CleanupStreamListCtrl+0x1b
8df07b10 830bc289 88ddda9c bf670f28 00000000 fltmgr!DeleteStreamListCtrlCallback+0x5a
8df07b50 8bef18ac ab13c580 ab13c490 ab13c580 nt!FsRtlTeardownPerStreamContexts+0x13a
8df07b6c 8bee20b5 00000705 ab13c4b8 ab13c490 Ntfs!NtfsDeleteScb+0x214
8df07b84 8be659e6 85d580a8 ab13c580 00000000 Ntfs!NtfsRemoveScb+0xc5
8df07ba0 8bef12e7 85d580a8 ab13c490 00000000 Ntfs!NtfsPrepareFcbForRemoval+0x62
8df07be4 8be612cb 85d580a8 ab13c580 ab13c728 Ntfs!NtfsTeardownStructures+0x68
8df07c0c 8bef5341 85d580a8 ab13c580 ab13c728 Ntfs!NtfsDecrementCloseCounts+0xaf
8df07c6c 8bef9424 85d580a8 ab13c580 ab13c490 Ntfs!NtfsCommonClose+0x4f2
8df07d00 82ebaa6b 00000000 00000000 857b5d48 Ntfs!NtfsFspClose+0x118
8df07d50 83045fda 00000000 bf6709e8 00000000 nt!ExpWorkerThread+0x10d
8df07d90 82eee1d9 82eba95e 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
SYMBOL_STACK_INDEX: 8
SYMBOL_NAME: Ntfs!NtfsDeleteScb+214
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Ntfs
IMAGE_NAME: Ntfs.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d799527
STACK_COMMAND: .cxr 0xffffffff8df07590 ; kb
FAILURE_BUCKET_ID: 0x24_Ntfs!NtfsDeleteScb+214
BUCKET_ID: 0x24_Ntfs!NtfsDeleteScb+214Drivers:
Code:
95bc4000 95bf1000 1394ohci 1394ohci.sys Sat Nov 20 10:01:11 2010 (4CE79C67)
8bc89000 8bcd1000 ACPI ACPI.sys Sat Nov 20 08:37:52 2010 (4CE788E0)
9171a000 91774000 afd afd.sys Mon Apr 25 03:18:00 2011 (4DB4D9D8)
945a9000 945bb000 AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
8bdf3000 8bdfc000 amdxata amdxata.sys Fri Mar 19 16:19:01 2010 (4BA3A3F5)
8bdea000 8bdf3000 atapi atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
8bbb0000 8bbd3000 ataport ataport.SYS Sat Nov 20 08:38:00 2010 (4CE788E8)
9a800000 9a84d000 ATMFD ATMFD.DLL unavailable (00000000)
9166d000 9167e000 avgfwd6x avgfwd6x.sys Mon Jul 12 02:37:25 2010 (4C3A71D5)
a25b0000 a25cf300 AVGIDSDriver AVGIDSDriver.Sys Fri May 27 15:05:52 2011 (4DDFAFC0)
8c3fa000 8c3fdf80 AVGIDSEH AVGIDSEH.Sys Tue Feb 22 05:22:33 2011 (4D634819)
a255b000 a255f400 AVGIDSFilter AVGIDSFilter.Sys Thu Feb 10 04:59:07 2011 (4D53709B)
a2488000 a248bb80 AVGIDSShim AVGIDSShim.Sys Thu Feb 10 04:59:09 2011 (4D53709D)
9453a000 94575100 avgldx86 avgldx86.sys Fri Jan 07 04:35:29 2011 (4D269811)
8bff2000 8bffe000 avgmfx86 avgmfx86.sys Tue Mar 01 12:23:55 2011 (4D6CE55B)
8c1f9000 8c1ff500 avgrkx86 avgrkx86.sys Wed Mar 16 14:05:26 2011 (4D80C3A6)
916a1000 916e7e80 avgtdix avgtdix.sys Mon Apr 04 22:53:24 2011 (4D9A3DD4)
8bbe4000 8bbeb000 Beep Beep.SYS Tue Jul 14 00:45:00 2009 (4A5BC6FC)
9452c000 9453a000 blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
8babb000 8bac3000 BOOTVID BOOTVID.dll Tue Jul 14 02:04:34 2009 (4A5BD9A2)
95dba000 95dd3000 bowser bowser.sys Wed Feb 23 04:47:32 2011 (4D649164)
9abb0000 9abce000 cdd cdd.dll unavailable (00000000)
8ba00000 8ba1f000 cdrom cdrom.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
8bb05000 8bbb0000 CI CI.dll Sat Nov 20 12:05:17 2010 (4CE7B97D)
8c1d4000 8c1f9000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
8bac3000 8bb05000 CLFS CLFS.SYS Tue Jul 14 00:11:10 2009 (4A5BBF0E)
8c019000 8c076000 cng cng.sys Tue Jul 14 00:32:55 2009 (4A5BC427)
95a1e000 95a2b000 CompositeBus CompositeBus.sys Sat Nov 20 09:50:21 2010 (4CE799DD)
963ab000 963b8000 crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
944b0000 94514000 csc csc.sys Sat Nov 20 08:44:32 2010 (4CE78A70)
94514000 9452c000 dfsc dfsc.sys Sat Nov 20 08:42:32 2010 (4CE789F8)
944a4000 944b0000 discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8c200000 8c211000 disk disk.sys Tue Jul 14 00:11:28 2009 (4A5BBF20)
96360000 96379000 drmk drmk.sys Tue Jul 14 01:36:05 2009 (4A5BD2F5)
917c2000 917fd000 dtsoftbus01 dtsoftbus01.sys Thu Jan 13 08:26:59 2011 (4D2EB753)
963c3000 963cc000 dump_atapi dump_atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
963b8000 963c3000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
963cc000 963dd000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
96000000 9600a000 Dxapi Dxapi.sys Tue Jul 14 00:25:25 2009 (4A5BC265)
95a2b000 95ae2000 dxgkrnl dxgkrnl.sys Sat Nov 20 09:08:14 2010 (4CE78FFE)
95ae2000 95b1b000 dxgmms1 dxgmms1.sys Thu Feb 03 03:45:05 2011 (4D4A24C1)
8be39000 8be4a000 fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
8be05000 8be39000 fltmgr fltmgr.sys Tue Jul 14 00:11:13 2009 (4A5BBF11)
8c084000 8c08d000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:11:14 2009 (4A5BBF12)
a5e80000 a5e88f00 FsUsbExDisk FsUsbExDisk.SYS Fri May 28 02:03:10 2010 (4BFF164E)
8bfb7000 8bfe9000 fvevol fvevol.sys Sat Nov 20 08:40:22 2010 (4CE78976)
8c35c000 8c38d000 fwpkclnt fwpkclnt.sys Sat Nov 20 08:39:08 2010 (4CE7892C)
95a18000 95a1d280 GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:16:53 2009 (4A1151B5)
8c3f9000 8c3f9680 giveio giveio.sys Thu Apr 04 03:33:25 1996 (316334F5)
82e06000 82e3d000 hal halmacpi.dll Sat Nov 20 08:37:38 2010 (4CE788D2)
95b80000 95b9f000 HDAudBus HDAudBus.sys Sat Nov 20 09:59:28 2010 (4CE79C00)
96384000 96397000 HIDCLASS HIDCLASS.SYS Sat Nov 20 09:59:37 2010 (4CE79C09)
96397000 9639d480 HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
96379000 96384000 hidusb hidusb.sys Sat Nov 20 09:59:38 2010 (4CE79C0A)
95d35000 95dba000 HTTP HTTP.sys Sat Nov 20 08:40:17 2010 (4CE78971)
8c3f1000 8c3f9000 hwpolicy hwpolicy.sys Sat Nov 20 08:37:35 2010 (4CE788CF)
94597000 945a9000 intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
95c45000 95c52000 kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
963f4000 96400000 kbdhid kbdhid.sys Sat Nov 20 09:50:10 2010 (4CE799D2)
80bc0000 80bc8000 kdcom kdcom.dll Tue Jul 14 02:08:58 2009 (4A5BDAAA)
95c61000 95c95000 ks ks.sys Sat Nov 20 09:50:17 2010 (4CE799D9)
8bfa4000 8bfb7000 ksecdd ksecdd.sys Sat Nov 20 08:38:54 2010 (4CE7891E)
8c182000 8c1a7000 ksecpkg ksecpkg.sys Tue Jul 14 00:34:00 2009 (4A5BC468)
95d12000 95d22000 lltdio lltdio.sys Tue Jul 14 00:53:18 2009 (4A5BC8EE)
96015000 96030000 luafv luafv.sys Tue Jul 14 00:15:44 2009 (4A5BC020)
8ba25000 8baaa000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 12:00:54 2010 (4CE7B876)
9600a000 96015000 monitor monitor.sys Tue Jul 14 00:25:58 2009 (4A5BC286)
95c52000 95c5f000 mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
963a0000 963ab000 mouhid mouhid.sys Tue Jul 14 00:45:08 2009 (4A5BC704)
8bd98000 8bdae000 mountmgr mountmgr.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
95dd3000 95de5000 mpsdrv mpsdrv.sys Tue Jul 14 00:52:52 2009 (4A5BC8D4)
a2408000 a242b000 mrxsmb mrxsmb.sys Wed Apr 27 03:17:20 2011 (4DB77CB0)
a242b000 a2466000 mrxsmb10 mrxsmb10.sys Sat Jul 09 03:29:57 2011 (4E17BD25)
a2466000 a2481000 mrxsmb20 mrxsmb20.sys Wed Apr 27 03:17:26 2011 (4DB77CB6)
91654000 9165f000 Msfs Msfs.SYS Tue Jul 14 00:11:26 2009 (4A5BBF1E)
8bcda000 8bce2000 msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8bf79000 8bfa4000 msrpc msrpc.sys Tue Jul 14 00:11:59 2009 (4A5BBF3F)
9449a000 944a4000 mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
8c3e1000 8c3f1000 mup mup.sys Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8c08d000 8c144000 ndis ndis.sys Sat Nov 20 08:39:19 2010 (4CE78937)
955f5000 95600000 ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
945d3000 945f5000 ndiswan ndiswan.sys Sat Nov 20 10:07:48 2010 (4CE79DF4)
95ce7000 95cf8000 NDProxy NDProxy.SYS Sat Nov 20 10:07:39 2010 (4CE79DEB)
9179a000 917a8000 netbios netbios.sys Tue Jul 14 00:53:54 2009 (4A5BC912)
916e8000 9171a000 netbt netbt.sys Sat Nov 20 08:39:22 2010 (4CE7893A)
8c144000 8c182000 NETIO NETIO.SYS Sat Nov 20 08:40:03 2010 (4CE78963)
9165f000 9166d000 Npfs Npfs.SYS Tue Jul 14 00:11:31 2009 (4A5BBF23)
94490000 9449a000 nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
82e3d000 8324f000 nt ntkrpamp.exe Thu Jun 23 03:23:05 2011 (4E02A389)
8be4a000 8bf79000 Ntfs Ntfs.sys Fri Mar 11 03:21:11 2011 (4D799527)
8bc00000 8bc07000 Null Null.SYS Tue Jul 14 00:11:12 2009 (4A5BBF10)
955f1000 955f5000 nvBridge nvBridge.kmd Sat May 21 04:57:55 2011 (4DD73843)
94c0b000 955f1000 nvlddmkm nvlddmkm.sys Wed Aug 03 10:06:24 2011 (4E390F90)
9177b000 9179a000 pacer pacer.sys Tue Jul 14 00:53:58 2009 (4A5BC916)
95a00000 95a18000 parport parport.sys Tue Jul 14 00:45:34 2009 (4A5BC71E)
8bd17000 8bd28000 partmgr partmgr.sys Sat Nov 20 08:38:14 2010 (4CE788F6)
a2481000 a2488000 parvdm parvdm.sys Tue Jul 14 00:45:29 2009 (4A5BC719)
8bce2000 8bd0c000 pci pci.sys Sat Nov 20 08:37:57 2010 (4CE788E5)
8bd83000 8bd8a000 pciide pciide.sys Tue Jul 14 00:11:19 2009 (4A5BBF17)
8bd8a000 8bd98000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:11:15 2009 (4A5BBF13)
8c076000 8c084000 pcw pcw.sys Tue Jul 14 00:11:10 2009 (4A5BBF0E)
a248c000 a2523000 peauth peauth.sys Tue Jul 14 01:35:44 2009 (4A5BD2E0)
96331000 96360000 portcls portcls.sys Tue Jul 14 00:51:00 2009 (4A5BC864)
8baaa000 8babb000 PSHED PSHED.dll Tue Jul 14 02:09:36 2009 (4A5BDAD0)
945bb000 945d3000 rasl2tp rasl2tp.sys Tue Jul 14 00:54:33 2009 (4A5BC939)
94400000 94418000 raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
95c0d000 95c24000 raspptp raspptp.sys Tue Jul 14 00:54:47 2009 (4A5BC947)
95c24000 95c3b000 rassstp rassstp.sys Tue Jul 14 00:54:57 2009 (4A5BC951)
9444f000 94490000 rdbss rdbss.sys Sat Nov 20 08:42:44 2010 (4CE78A04)
95c3b000 95c45000 rdpbus rdpbus.sys Tue Jul 14 01:02:40 2009 (4A5BCB20)
9163c000 91644000 RDPCDD RDPCDD.sys Sat Nov 20 10:22:19 2010 (4CE7A15B)
91644000 9164c000 rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
9164c000 91654000 rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
8c1a7000 8c1d4000 rdyboost rdyboost.sys Sat Nov 20 09:00:07 2010 (4CE78E17)
95d22000 95d35000 rspndr rspndr.sys Tue Jul 14 00:53:20 2009 (4A5BC8F0)
95b9f000 95bc4000 Rt86win7 Rt86win7.sys Thu Feb 26 09:04:22 2009 (49A65B16)
96035000 963302c0 RTKVHDA RTKVHDA.sys Tue Jul 06 11:02:40 2010 (4C32FF40)
a2523000 a252d000 secdrv secdrv.SYS Wed Sep 13 14:18:32 2006 (45080528)
95bf1000 95bfb000 serenum serenum.sys Tue Jul 14 00:45:27 2009 (4A5BC717)
917a8000 917c2000 serial serial.sys Tue Jul 14 00:45:33 2009 (4A5BC71D)
8c3dd000 8c3e0a00 speedfan speedfan.sys Sat Dec 18 11:03:50 2010 (4D0C9516)
8c3d5000 8c3dd000 spldr spldr.sys Mon May 11 17:13:47 2009 (4A084EBB)
a5e2e000 a5e80000 srv srv.sys Fri Apr 29 03:46:30 2011 (4DBA2686)
a2560000 a25b0000 srv2 srv2.sys Fri Apr 29 03:46:13 2011 (4DBA2675)
a252d000 a254e000 srvnet srvnet.sys Fri Apr 29 03:46:08 2011 (4DBA2670)
95c5f000 95c60380 swenum swenum.sys Tue Jul 14 00:45:08 2009 (4A5BC704)
8c212000 8c35c000 tcpip tcpip.sys Tue Jun 21 04:16:03 2011 (4E000CF3)
a254e000 a255b000 tcpipreg tcpipreg.sys Sat Nov 20 10:07:13 2010 (4CE79DD1)
91695000 916a1000 TDI TDI.SYS Sat Nov 20 08:39:18 2010 (4CE78936)
9167e000 91695000 tdx tdx.sys Sat Nov 20 08:39:17 2010 (4CE78935)
9443e000 9444f000 termdd termdd.sys Sat Nov 20 10:21:10 2010 (4CE7A116)
9ab80000 9ab89000 TSDDD TSDDD.dll unavailable (00000000)
94576000 94597000 tunnel tunnel.sys Sat Nov 20 10:06:40 2010 (4CE79DB0)
95c95000 95ca3000 umbus umbus.sys Sat Nov 20 10:00:23 2010 (4CE79C37)
963dd000 963f4000 usbccgp usbccgp.sys Fri Mar 25 02:58:06 2011 (4D8C04BE)
9639e000 9639f700 USBD USBD.SYS Fri Mar 25 02:57:53 2011 (4D8C04B1)
95b71000 95b80000 usbehci usbehci.sys Fri Mar 25 02:57:58 2011 (4D8C04B6)
95ca3000 95ce7000 usbhub usbhub.sys Fri Mar 25 02:58:34 2011 (4D8C04DA)
95b26000 95b71000 USBPORT USBPORT.SYS Fri Mar 25 02:58:05 2011 (4D8C04BD)
95b1b000 95b26000 usbuhci usbuhci.sys Fri Mar 25 02:57:56 2011 (4D8C04B4)
8bd0c000 8bd17000 vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
8bbeb000 8bbf7000 vga vga.sys Tue Jul 14 00:25:50 2009 (4A5BC27E)
9160e000 9162f000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8bdae000 8bdd7180 vmbus vmbus.sys Sat Nov 20 09:14:58 2010 (4CE79192)
8c38d000 8c395380 vmstorfl vmstorfl.sys Sat Nov 20 09:14:37 2010 (4CE7917D)
8bd28000 8bd38000 volmgr volmgr.sys Sat Nov 20 08:38:06 2010 (4CE788EE)
8bd38000 8bd83000 volmgrx volmgrx.sys Tue Jul 14 00:11:41 2009 (4A5BBF2D)
8c396000 8c3d5000 volsnap volsnap.sys Sat Nov 20 08:38:13 2010 (4CE788F5)
9442b000 9443e000 wanarp wanarp.sys Sat Nov 20 10:07:45 2010 (4CE79DF1)
9162f000 9163c000 watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
8bc0a000 8bc7b000 Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
8bc7b000 8bc89000 WDFLDR WDFLDR.SYS Tue Jul 14 00:11:25 2009 (4A5BBF1D)
91774000 9177b000 wfplwf wfplwf.sys Tue Jul 14 00:53:51 2009 (4A5BC90F)
9a920000 9ab6e000 win32k win32k.sys unavailable (00000000)
8bdd8000 8bdea000 winhv winhv.sys Sat Nov 20 08:38:15 2010 (4CE788F7)
8bcd1000 8bcda000 WMILIB WMILIB.SYS Tue Jul 14 00:11:22 2009 (4A5BBF1A)
95cf8000 95d12000 WudfPf WudfPf.sys Sat Nov 20 09:58:55 2010 (4CE79BDF)
Unloaded modules:
a5e89000 a5ef3000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0006A000
8c000000 8c00d000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000D000
8c00d000 8c018000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
8bfe9000 8bff2000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00009000
8bbd3000 8bbe4000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
HTH.
Hello again, and thanks for the quick replies.
I did almost everything you told me to do, i uninstalled AVG and installed Microsoft Security Essentials.
I updated the Realtek PCIe GBE drivers. Now i got another problem, after i updated my audio drivers (Realtek HD Audio R2.66) the sound stopped working, it says the audio isnt activated, but when i check at the control panel it is activated.
After i did those updates and installed new drivers the computer told me to do a restart, the problem here is that i can't restart my computer, when i try to restart my computer the monitor is just black, i doesnt loads anything, and i have to shut it down, if i boot the computer direct after that happens lets say after 30 sec, it get stucked at the start of the boot, when you get the options to start BIOS, boot menu etc, so i have to shut it down again, and wait for like 10 minutes then it starts without problem. Can it be my bios?
ah, and another thing i forgot to ask, when i checked BIOS and looked at PC health status i saw that my CPU fan isnt working, it goes for 0 rpm, and the temperatures is going up to 65°C-70°C, i pretty sure that is way to high.
Sorry if it is to many questions at the same time, and i hope you can help me once again, and i apologize for my bad english.. thats why i didnt pay attention to my english class
And i want to thank you for doing a great job by helping people
EDIT: Some system info, maybe its easier to help if you know anything about my system
Motherboard: Gigabyte GA-EP45-DS3
CPU: Intel Core 2 Duo E8500
Cpu air cooler: Cooler Master Hyper 212 Plus or Hyper TX3 not 100% sure.
Graphics: Nvidia Geforce GTX 260
I did almost everything you told me to do, i uninstalled AVG and installed Microsoft Security Essentials.
I updated the Realtek PCIe GBE drivers. Now i got another problem, after i updated my audio drivers (Realtek HD Audio R2.66) the sound stopped working, it says the audio isnt activated, but when i check at the control panel it is activated.
After i did those updates and installed new drivers the computer told me to do a restart, the problem here is that i can't restart my computer, when i try to restart my computer the monitor is just black, i doesnt loads anything, and i have to shut it down, if i boot the computer direct after that happens lets say after 30 sec, it get stucked at the start of the boot, when you get the options to start BIOS, boot menu etc, so i have to shut it down again, and wait for like 10 minutes then it starts without problem. Can it be my bios?
ah, and another thing i forgot to ask, when i checked BIOS and looked at PC health status i saw that my CPU fan isnt working, it goes for 0 rpm, and the temperatures is going up to 65°C-70°C, i pretty sure that is way to high.
Sorry if it is to many questions at the same time, and i hope you can help me once again, and i apologize for my bad english.. thats why i didnt pay attention to my english class
And i want to thank you for doing a great job by helping people
EDIT: Some system info, maybe its easier to help if you know anything about my system
Motherboard: Gigabyte GA-EP45-DS3
CPU: Intel Core 2 Duo E8500
Cpu air cooler: Cooler Master Hyper 212 Plus or Hyper TX3 not 100% sure.
Graphics: Nvidia Geforce GTX 260
Last edited:
Elmer
Extraordinary Member
AS A PRIORITY!!!
You seriously need to sort the fan out and make sure it is working while you still have a PC!! Otherwise anything else we do will be for no purpose.
That's probably why you have a 10mins wait before you can re-start as everything is cooling to a normal operating temperature.
Also: Download and run CPU-Z. Take screenshots/snips of the Memory tab, Mainboard tab and all the slot#'s under the SPD tab.
Go to Post Reply, click on the Go Advanced button and attach the screenshots/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
You seriously need to sort the fan out and make sure it is working while you still have a PC!! Otherwise anything else we do will be for no purpose.
That's probably why you have a 10mins wait before you can re-start as everything is cooling to a normal operating temperature.
Also: Download and run CPU-Z. Take screenshots/snips of the Memory tab, Mainboard tab and all the slot#'s under the SPD tab.
Go to Post Reply, click on the Go Advanced button and attach the screenshots/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
Elmer
Extraordinary Member
While you've got the side of your case off. We'll keep you busy!!
Make sure you are plugging the CPU fan into the right connection (will be close to the cooler).
RAM Your ram is in slot #'s 2 & 3. It should be in either slot #'s 1 & 2 or 3 & 4.
RAM TIMINGS Your ram timings are set to 5-7-7-24 2T 1.8v. It should be set to 5-5-5-15 30 2T 2.0v. If the timings are not set to auto, then try auto first. CPU-Z will tell you what you are actually getting under the Memory tab.
BIOS Your bios is nearly as old as me!! Find attached the latest bios for your mobo.
(Thanks go to nmsuk for the help!).
Make sure you are plugging the CPU fan into the right connection (will be close to the cooler).
RAM Your ram is in slot #'s 2 & 3. It should be in either slot #'s 1 & 2 or 3 & 4.
RAM TIMINGS Your ram timings are set to 5-7-7-24 2T 1.8v. It should be set to 5-5-5-15 30 2T 2.0v. If the timings are not set to auto, then try auto first. CPU-Z will tell you what you are actually getting under the Memory tab.
BIOS Your bios is nearly as old as me!! Find attached the latest bios for your mobo.
(Thanks go to nmsuk for the help!
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