Windows 7 BSoD during gaming

defectx11 · Nov 28, 2011

hi,

Plese help me guys I am constantly recieving BSoD error while playing any game. otherwise my sys run nice and smooth.

call of duty 4 (BSoD error after 15-20 mins gamplay)

any help will highly appriciated

Thanks

Elmer · Nov 28, 2011

Hi defectx11 and Welcome to The Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory.

Your latest dump file lists win32k.sys as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.

As a Priority:

Make sure your system is fully updated including SP1.

Use the ASUS Updater and/or the Intel® Driver Update Utility(in Internet Explorer gives me the best results) to check for updates for your system.

What Anti-Virus software are you using??

Drivers that pre-date Windows 7. Update:

ISODrv64.sys Fri Apr 13 10:42:40 2007 ISO CD-ROM Device Driver - ISODrive. Update Ultra ISO.

L1E62x64.sys Thu Jun 11 07:45:22 2009 Link Removed - Invalid URL

Drivers with Updates:

RTKVHD64.sys Tue Jul 28 14:00:05 2009 Realtek HD Audio R2.66

Bugcheck Analysis:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960001764ff, fffff880044f2be0, 0}

Probably caused by : win32k.sys ( win32k!RawInputRequestedForMouse+1b )

Followup: MachineOwner
---------

Drivers:

Code:

fffff880`00f49000 fffff880`00fa0000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`03e9e000 fffff880`03f28000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03ba5000 fffff880`03bbb000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`011bf000 fffff880`011ca000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`01181000 fffff880`0118a000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`0118a000 fffff880`011b4000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`02d7d000 fffff880`02d84000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03ae0000 fffff880`03af1000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`02737000 fffff880`02755000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`00740000 fffff960`00767000   cdd      cdd.dll      Tue Jul 14 02:25:40 2009 (4A5BDE94)
fffff880`02d4a000 fffff880`02d74000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00d25000 fffff880`00de5000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`013a7000 fffff880`013d7000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00cc7000 fffff880`00d25000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0149e000 fffff880`01511000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`03b95000 fffff880`03ba5000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`0560c000 fffff880`0561a000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03a3f000 fffff880`03ac2000   csc      csc.sys      Tue Jul 14 00:24:26 2009 (4A5BC22A)
fffff880`03ac2000 fffff880`03ae0000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`03e84000 fffff880`03e93000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01400000 fffff880`01416000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`07600000 fffff880`07622000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`0764a000 fffff880`0765d000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02c0d000 fffff880`02d2a000   dump_iaStor dump_iaStor.sys Thu Feb 12 01:24:30 2009 (49937A4E)
fffff880`05600000 fffff880`0560c000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`05262000 fffff880`05356000   dxgkrnl  dxgkrnl.sys  Tue Jul 14 00:38:56 2009 (4A5BC590)
fffff880`05356000 fffff880`0539c000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`0104c000 fffff880`01060000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01000000 fffff880`0104c000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01522000 fffff880`0152c000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`015c2000 fffff880`015fc000   fvevol   fvevol.sys   Tue Jul 14 00:22:15 2009 (4A5BC1A7)
fffff880`0152c000 fffff880`01576000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff800`02a08000 fffff800`02a51000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`04811000 fffff880`04835000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`07679000 fffff880`07692000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`07692000 fffff880`0769a080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`0766b000 fffff880`07679000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`0266f000 fffff880`02737000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`016b5000 fffff880`016be000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`03b68000 fffff880`03b86000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01064000 fffff880`01181000   iaStor   iaStor.sys   Thu Feb 12 01:24:30 2009 (49937A4E)
fffff880`0483e000 fffff880`05261040   igdkmd64 igdkmd64.sys Thu Oct 13 20:05:43 2011 (4E973687)
fffff880`07622000 fffff880`0764a000   IntcHdmi IntcHdmi.sys Mon Mar 15 15:45:27 2010 (4B9E5617)
fffff880`03b17000 fffff880`03b2d000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`03e68000 fffff880`03e84000   ISODrv64 ISODrv64.sys Fri Apr 13 10:42:40 2007 (461F5090)
fffff880`03b86000 fffff880`03b95000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00bb1000 fffff800`00bbb000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`076eb000 fffff880`0772e000   ks       ks.sys       Tue Jul 14 01:00:31 2009 (4A5BCA9F)
fffff880`01484000 fffff880`0149e000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Tue Jul 14 00:50:34 2009 (4A5BC84A)
fffff880`057f9000 fffff880`057fe200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`03b2d000 fffff880`03b3f000   L1E62x64 L1E62x64.sys Thu Jun 11 07:45:22 2009 (4A30A802)
fffff880`076cd000 fffff880`076e2000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`076aa000 fffff880`076cd000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c6f000 fffff880`00cb3000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`0765d000 fffff880`0766b000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`03beb000 fffff880`03bfa000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`0769d000 fffff880`076aa000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00c00000 fffff880`00c1a000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02755000 fffff880`0276d000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0276d000 fffff880`02799000   mrxsmb   mrxsmb.sys   Tue Jul 14 00:23:59 2009 (4A5BC20F)
fffff880`02799000 fffff880`027e6000   mrxsmb10 mrxsmb10.sys Tue Jul 14 00:24:08 2009 (4A5BC218)
fffff880`02600000 fffff880`02623000   mrxsmb20 mrxsmb20.sys Tue Jul 14 00:24:05 2009 (4A5BC215)
fffff880`011b4000 fffff880`011bf000   msahci   msahci.sys   Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02de2000 fffff880`02ded000   Msfs     Msfs.SYS     unavailable (00000000)
fffff880`00fa9000 fffff880`00fb3000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01426000 fffff880`01484000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`03e5d000 fffff880`03e68000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`016a3000 fffff880`016b5000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`016cd000 fffff880`017bf000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03bdf000 fffff880`03beb000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`03a00000 fffff880`03a2f000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`0779a000 fffff880`077af000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`03f9c000 fffff880`03fab000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03f28000 fffff880`03f6d000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`02ded000 fffff880`02dfe000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03e51000 fffff880`03e5d000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02a51000 fffff800`0302e000   nt       ntkrnlmp.exe Tue Jul 14 00:40:48 2009 (4A5BC600)
fffff880`01204000 fffff880`013a7000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`02d74000 fffff880`02d7d000   Null     Null.SYS     unavailable (00000000)
fffff880`03f76000 fffff880`03f9c000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`03b3f000 fffff880`03b5c000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00fb3000 fffff880`00fe6000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00e86000 fffff880`00e8d000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00de5000 fffff880`00df5000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01511000 fffff880`01522000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`02809000 fffff880`028af000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`077af000 fffff880`077ec000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cb3000 fffff880`00cc7000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`03bbb000 fffff880`03bdf000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`011ca000 fffff880`011e5000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`00c1a000 fffff880`00c3b000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`011e5000 fffff880`011ff000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03e00000 fffff880`03e51000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`03a2f000 fffff880`03a3a000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`02dc7000 fffff880`02dd0000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02dd0000 fffff880`02dd9000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02dd9000 fffff880`02de2000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`017bf000 fffff880`017f9000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`02d2a000 fffff880`02d42000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`0561a000 fffff880`057f8d00   RTKVHD64 RTKVHD64.sys Tue Jul 28 14:00:05 2009 (4A6EF655)
fffff880`028af000 fffff880`028ba000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`03b5c000 fffff880`03b68000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`03fab000 fffff880`03fc8000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`0169b000 fffff880`016a3000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`02962000 fffff880`029fa000   srv      srv.sys      Tue Jul 14 00:25:11 2009 (4A5BC257)
fffff880`028f9000 fffff880`02962000   srv2     srv2.sys     Tue Jul 14 00:25:02 2009 (4A5BC24E)
fffff880`028ba000 fffff880`028e7000   srvnet   srvnet.sys   Tue Jul 14 00:24:58 2009 (4A5BC24A)
fffff880`04835000 fffff880`04836480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Tue Jul 14 00:25:34 2009 (4A5BC26E)
fffff880`028e7000 fffff880`028f9000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`02c00000 fffff880`02c0d000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`013d7000 fffff880`013f5000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`03fe3000 fffff880`03ff7000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00410000 fffff960`0041a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03af1000 fffff880`03b17000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`0772e000 fffff880`07740000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`0769b000 fffff880`0769cf00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04800000 fffff880`04811000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`07740000 fffff880`0779a000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`053a9000 fffff880`053ff000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`0539c000 fffff880`053a9000   usbuhci  usbuhci.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00fe6000 fffff880`00ff3000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`02d84000 fffff880`02d92000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`02d92000 fffff880`02db7000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`0168b000 fffff880`0169b000   vmstorfl vmstorfl.sys unavailable (00000000)
fffff880`00e15000 fffff880`00e2a000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e2a000 fffff880`00e86000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`01576000 fffff880`015c2000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`03fc8000 fffff880`03fe3000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`02db7000 fffff880`02dc7000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e96000 fffff880`00f3a000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f3a000 fffff880`00f49000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03f6d000 fffff880`03f76000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00080000 fffff960`0038f000   win32k   win32k.sys   Tue Jul 14 00:40:16 2009 (4A5BC5E0)
fffff880`00fa0000 fffff880`00fa9000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00c3b000 fffff880`00c5c000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`064ab000 fffff880`0651c000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`016be000 fffff880`016cc000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02c1a000 fffff880`02d37000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011D000
fffff880`02d37000 fffff880`02d4a000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

HTH.

Windows 7 BSoD during gaming

defectx11

New Member

Attachments

Elmer

Extraordinary Member

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