Windows 7 BSOD ever since I have this computer

L

Lim Jy

New Member
Joined
Dec 2, 2011
Messages
38
Hi, I have had this computer for quite some time, probably a year and a half to two. I started having BSOD after several months, but it was rather rare. I noticed it happened a little more frequent about half a year ago, where I played more flash games on facebook. My computer randomly reboots more frequently than BSOD then. Eventually I have a defective hard disk, and I replaced it; I was guessing it took too much of this random reboot thing.

Thereafter, the problem still persisted, but it didn't irritate me enough to want to spend maybe half a day rectifying it. However, I started playing games on my computer (not flash games, but those full screen MMRPG), and it started to happen more frequently. This time it irritated me enough when it sometimes rebooted/BSODed every hour. Having said that, sometimes I could play the whole day (like 16 hour) without rebooting/BSODing even once.

After that I tried changing PSU, and also updated display driver. Not sure if I'm having illusions, but I think it became worse after updating display driver. These are the minidumps, hopefully someone can save my computer.

Thanks.
 

Attachments

Solution
Hi Lim Jy and Welcome to The Forum.

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct Link Removed for your system (32 or 64 bit).
If you have AVG ID...
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Hi Lim Jy and Welcome to The Forum.

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct Link Removed for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Link Removed due to 404 Error as AVG's replacement.
Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the AVG Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!


Drivers with Updates:

Rt64win7.sys Mon Mar 21 13:20:32 2011 Link Removed If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1469821) option to download.

RTKVHD64.sys Tue Dec 15 10:06:56 2009 Link Removed


Bugcheck Analysis:
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {8, 2, 0, fffff80002e4ed12}

Probably caused by : ntkrnlmp.exe ( nt!NtYieldExecution+ba )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e4ed12, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
 0000000000000008 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!NtYieldExecution+ba
fffff800`02e4ed12 488b4808        mov     rcx,qword ptr [rax+8]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  MapleStory.exe

TRAP_FRAME:  fffff8800b7909a0 -- (.trap 0xfffff8800b7909a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000181201
rdx=0000000000181200 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002e4ed12 rsp=fffff8800b790b30 rbp=0000000040000024
 r8=0000000000000008  r9=000000007794fd01 r10=fffff80003176400
r11=00000000002f5b84 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!NtYieldExecution+0xba:
fffff800`02e4ed12 488b4808        mov     rcx,qword ptr [rax+8] ds:00000000`00000008=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e7f1e9 to fffff80002e7fc40

STACK_TEXT:  
fffff880`0b790858 fffff800`02e7f1e9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0b790860 fffff800`02e7de60 : 00000000`00000010 00000000`00000000 00000000`00000000 fffff880`02f64180 : nt!KiBugCheckDispatch+0x69
fffff880`0b7909a0 fffff800`02e4ed12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff880`0b790b30 fffff800`02e8678b : 00000000`00000001 fffffa80`0858cb60 fffff880`0b790ca0 fffff880`0b790ca0 : nt!NtYieldExecution+0xba
fffff880`0b790b80 fffff800`031764de : fffffa80`0858cb60 fffff800`02e7ed58 00000000`00002711 00000000`00200246 : nt!KeDelayExecutionThread+0x1cf
fffff880`0b790bf0 fffff800`02e7eed3 : 00000000`1c0509b8 fffff880`0b790ca0 00000000`00000000 00000000`00000000 : nt!NtDelayExecution+0x59
fffff880`0b790c20 00000000`73be2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008ec08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73be2e09


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!NtYieldExecution+ba
fffff800`02e4ed12 488b4808        mov     rcx,qword ptr [rax+8]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!NtYieldExecution+ba

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0xA_nt!NtYieldExecution+ba

BUCKET_ID:  X64_0xA_nt!NtYieldExecution+ba

Followup: MachineOwner


Drivers:
Code: 
fffff880`00fa6000 fffff880`00ffd000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`02cd7000 fffff880`02d60000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`049d8000 fffff880`049ee000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`010f9000 fffff880`01104000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`0567b000 fffff880`05683000   ASACPI   ASACPI.sys   Thu Jul 16 04:31:29 2009 (4A5E9F11)
fffff880`03fdc000 fffff880`03fe2000   AsIO     AsIO.sys     Mon Aug 03 08:03:16 2009 (4A768BB4)
fffff880`08961000 fffff880`0896c000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`00eda000 fffff880`00ee3000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`010cf000 fffff880`010f9000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`0406f000 fffff880`04092000   AtiHdmi  AtiHdmi.sys  Thu Apr 08 08:42:30 2010 (4BBD88E6)
fffff880`056b3000 fffff880`06109000   atikmdag atikmdag.sys Wed Oct 26 02:59:06 2011 (4EA7696A)
fffff880`048ad000 fffff880`04902000   atikmpag atikmpag.sys Wed Oct 26 02:21:58 2011 (4EA760B6)
fffff960`00880000 fffff960`008e1000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)
fffff880`083c8000 fffff880`083f3000   AVGIDSDriver AVGIDSDriver.Sys Sun Jul 10 23:36:37 2011 (4E1A2975)
fffff880`0163c000 fffff880`01646000   AVGIDSEH AVGIDSEH.Sys Sun Jul 10 23:36:50 2011 (4E1A2982)
fffff880`07a9f000 fffff880`07aaa000   AVGIDSFilter AVGIDSFilter.Sys Sun Jul 10 23:37:05 2011 (4E1A2991)
fffff880`03f93000 fffff880`03fdc000   avgldx64 avgldx64.sys Fri Oct 07 04:55:41 2011 (4E8E783D)
fffff880`0167c000 fffff880`0168c000   avgmfx64 avgmfx64.sys Mon Aug 08 04:41:46 2011 (4E3F5AFA)
fffff880`01630000 fffff880`0163c000   avgrkx64 avgrkx64.sys Tue Sep 13 05:02:34 2011 (4E6ED5DA)
fffff880`02c32000 fffff880`02c92000   avgtdia  avgtdia.sys  Sun Jul 10 23:46:53 2011 (4E1A2BDD)
fffff880`019ef000 fffff880`019f6000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03f82000 fffff880`03f93000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`07bb9000 fffff880`07bd7000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`006d0000 fffff960`006f7000   cdd      cdd.dll      Sat Nov 20 12:55:34 2010 (4CE7C546)
fffff880`0148b000 fffff880`014b5000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00ee6000 fffff880`00fa6000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01600000 fffff880`01630000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00d01000 fffff880`00d5f000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01072000 fffff880`010b4000   cmdguard cmdguard.sys Thu Jun 30 09:23:48 2011 (4E0C3294)
fffff880`011f1000 fffff880`011fd000   cmdhlp   cmdhlp.sys   Thu Jun 30 09:22:51 2011 (4E0C325B)
fffff880`01000000 fffff880`01072000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`049c8000 fffff880`049d8000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`06b70000 fffff880`06b7e000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03ee1000 fffff880`03f64000   csc      csc.sys      Sat Nov 20 09:27:12 2010 (4CE79470)
fffff880`06b03000 fffff880`06b15000   dc3d     dc3d.sys     Wed May 18 09:07:24 2011 (4DD37E3C)
fffff880`03f64000 fffff880`03f82000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`03ed2000 fffff880`03ee1000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`019d9000 fffff880`019ef000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`040cf000 fffff880`040f1000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`06b8a000 fffff880`06b93000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`06b7e000 fffff880`06b8a000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`06b93000 fffff880`06ba6000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`06ba6000 fffff880`06bb2000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`06109000 fffff880`061fd000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`05600000 fffff880`05646000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`0896c000 fffff880`08994000   EagleX64 EagleX64.sys Fri Jun 17 07:52:11 2011 (4DFAF99B)
fffff880`01150000 fffff880`01164000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01104000 fffff880`01150000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`013d8000 fffff880`013e2000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`0199f000 fffff880`019d9000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`0189c000 fffff880`018e6000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff800`033ec000 fffff800`03435000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`05646000 fffff880`0566a000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`06b2c000 fffff880`06b45000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`06b15000 fffff880`06b1d080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`06b1e000 fffff880`06b2c000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`07af0000 fffff880`07bb9000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01996000 fffff880`0199f000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`02d8f000 fffff880`02da7000   inspect  inspect.sys  Thu Jun 30 09:25:52 2011 (4E0C3310)
fffff880`03fe2000 fffff880`03ff8000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`04123000 fffff880`04132000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06b45000 fffff880`06b53000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00bb3000 fffff800`00bbd000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`0416d000 fffff880`041b0000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`013ac000 fffff880`013c7000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`041c2000 fffff880`041c7200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`06821000 fffff880`06836000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`06bc0000 fffff880`06be3000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c9e000 fffff880`00ced000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`06bb2000 fffff880`06bc0000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`04132000 fffff880`04141000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`06b53000 fffff880`06b60000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00c6c000 fffff880`00c86000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`07bd7000 fffff880`07bef000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`07a00000 fffff880`07a2d000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`07a2d000 fffff880`07a7b000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`07a7b000 fffff880`07a9f000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`013e2000 fffff880`013ed000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00ebc000 fffff880`00ec6000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01164000 fffff880`011c2000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`03ec7000 fffff880`03ed2000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01984000 fffff880`01996000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014f2000 fffff880`015e5000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`04824000 fffff880`04830000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`04830000 fffff880`0485f000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`0405a000 fffff880`0406f000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`02da7000 fffff880`02db6000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02c92000 fffff880`02cd7000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`013ed000 fffff880`013fe000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03ebb000 fffff880`03ec7000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02e03000 fffff800`033ec000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff880`01209000 fffff880`013ac000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`0168c000 fffff880`01695000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`02d69000 fffff880`02d8f000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`0568f000 fffff880`056ac000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00d92000 fffff880`00da7000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00d5f000 fffff880`00d92000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00ed3000 fffff880`00eda000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013c7000 fffff880`013d8000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`082d4000 fffff880`0837a000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`06b60000 fffff880`06b70000   point64  point64.sys  Wed May 18 09:07:20 2011 (4DD37E38)
fffff880`04092000 fffff880`040cf000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00ced000 fffff880`00d01000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`04800000 fffff880`04824000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`0485f000 fffff880`0487a000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`0487a000 fffff880`0489b000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`03e00000 fffff880`03e1a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03e6a000 fffff880`03ebb000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`04118000 fffff880`04123000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`019f6000 fffff880`019ff000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`015f5000 fffff880`015fe000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`014e8000 fffff880`014f1000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`0194a000 fffff880`01984000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`06836000 fffff880`0684e000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04958000 fffff880`049c8000   Rt64win7 Rt64win7.sys Mon Mar 21 13:20:32 2011 (4D8750A0)
fffff880`068c6000 fffff880`06ae3d00   RTKVHD64 RTKVHD64.sys Tue Dec 15 10:06:56 2009 (4B275FC0)
fffff880`0684e000 fffff880`0685a000   RtNdPt60 RtNdPt60.sys Mon Jul 20 03:27:32 2009 (4A63D614)
fffff880`0837a000 fffff880`08385000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`05683000 fffff880`0568f000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`02db6000 fffff880`02dd3000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`01942000 fffff880`0194a000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`08858000 fffff880`088f0000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`08200000 fffff880`08269000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`08385000 fffff880`083b6000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`0416b000 fffff880`0416c480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01698000 fffff880`0189c000   tcpip    tcpip.sys    Thu Sep 29 04:43:04 2011 (4E83E948)
fffff880`083b6000 fffff880`083c8000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`011e4000 fffff880`011f1000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`011c2000 fffff880`011e4000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`03e56000 fffff880`03e6a000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00510000 fffff960`0051a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`02c00000 fffff880`02c26000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`041b0000 fffff880`041c2000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`06ae4000 fffff880`06b01000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`06b01000 fffff880`06b02f00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`0566a000 fffff880`0567b000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`04000000 fffff880`0405a000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`04902000 fffff880`04958000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`03e1f000 fffff880`03e55780   VBoxDrv  VBoxDrv.sys  Mon May 16 17:35:09 2011 (4DD1523D)
fffff880`040f3000 fffff880`041173c0   VBoxNetAdp VBoxNetAdp.sys Mon May 16 17:35:09 2011 (4DD1523D)
fffff880`04141000 fffff880`0416a080   VBoxNetFlt VBoxNetFlt.sys Mon May 16 17:35:08 2011 (4DD1523C)
fffff880`02dee000 fffff880`02df9c80   VBoxUSBMon VBoxUSBMon.sys Mon May 16 17:35:09 2011 (4DD1523D)
fffff880`00ec6000 fffff880`00ed3000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`014b5000 fffff880`014c3000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`014c3000 fffff880`014e8000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00dbc000 fffff880`00df8000   vmbus    vmbus.sys    Sat Nov 20 09:57:29 2010 (4CE79B89)
fffff880`018e6000 fffff880`018f6000   vmstorfl vmstorfl.sys Sat Nov 20 09:57:30 2010 (4CE79B8A)
fffff880`00da7000 fffff880`00dbc000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`018f6000 fffff880`01942000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`02dd3000 fffff880`02dee000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`015e5000 fffff880`015f5000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02d60000 fffff880`02d69000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00040000 fffff960`00354000   win32k   win32k.sys   Thu Sep 29 05:03:02 2011 (4E83EDF6)
fffff880`00c86000 fffff880`00c9a000   winhv    winhv.sys    Sat Nov 20 09:20:02 2010 (4CE792C2)
fffff880`00eb3000 fffff880`00ebc000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`06800000 fffff880`06821000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`088f0000 fffff880`08961000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01646000 fffff880`01654000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01654000 fffff880`01660000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01660000 fffff880`01669000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01669000 fffff880`0167c000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


HTH.
 
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Solution
Thanks, I will work on the recommended steps. However, I forgot to add that my computer may have more than one problem. The dump files from earlier dates probably have different error codes. I know it because the length of text in BSOD is different earlier on. Also, I only encounter this problem when I'm using flash content (flash games) or playing full screen games. That was why I suspected my PSU/VGA first, as my old PSU was 450W and VGA requires 400W (if PSU didn't give constant 450W my computer would die off). IN other words, I don't recall having any random reboot/BSOD problem while I'm normal surfing web or doing anything else.

I appreciate the help rendered.
I'll continue to monitor after I have completed the steps suggested to me.
 
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My computer just randomly rebooted (without BSOD) after about 1.5 hour of runtime (with game on). Will continue to monitor and post new dump file if there is BSOD.
 
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Just remembered something, Sometimes my game freezes (background music is still present but graphically the game freezes), and it recovers after 10-15 seconds. Sometimes, the game simply crashes and occasionally I can see a message that the display driver crashed. Not sure if it has anything to do with this problem. (I have updated my display driver)
 
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Just have another BSOD, different problem now, caused by memory corruption. It makes me wonder if it has something to do with faulty RAM or VGA memory. Tried to attach the dump file but it is refusing to let me attach the file; it always tells me I don't have permission to do so because I'm not logged on. I will try again later on. This is the dump text though:

Code: 
Probably caused by : wininit.exe

Followup: MachineOwner
---------

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002e91c10}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002e91c10

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  MapleStory.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800b10bf80 -- (.trap 0xfffff8800b10bf80)
Unable to read trap frame at fffff880`0b10bf80

LAST_CONTROL_TRANSFER:  from fffff80002e931e9 to fffff80002e93c40

STACK_TEXT:  
fffff880`03170de8 fffff800`02e931e9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`03170df0 fffff800`02e916b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`03170f30 fffff800`02e91c10 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`0b10bf80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x10


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
40 errors : !nt (fffff80002e91cc1-fffff80002e936f9)
fffff80002e91cc0  29 *aa  00  0f  29  55  10  0f  29 *22  20  0f  29  65  30  0f )...)U..)" .)e0.
fffff80002e91cd0  29 *b0  40  8b  05  47  73  1f  00 *d3  85  0c  01  00  00  8b ).@..Gs.........
fffff80002e91ce0  85 *02  00  00  00  0f  20  d1  48 *e3  85  f8  00  00  00  00 ...... .H.......
fffff80002e91cf0  02 *e4  00  74  01  fb  65  4c  8b *61  25  88  01  00  00  41 ...t..eL.a%....A
...
fffff80002e91dc0  30 *43  00  00  4c  3b  45  e8  74 *94  b9  02  01  00  c0  41 0C..L;E.t......A
fffff80002e91dd0  8b *f8  49  c1  e8  20  41  8b  d0 *d3  30  e9  80  00  00  00 ..I.. A...0.....
fffff80002e91de0  48 *8f  4d  50  48  c1  e9  20  75 *06  8b  c8  ba  02  00  00 H.MPH.. u.......
fffff80002e91df0  00 *84  f9  06  00  00  d0  74  41 *95  f9  05  00  00  c0  74 .......tA......t
...
fffff80002e91e40  95 *22  00  00  00  4c  0f  b6  4d *42  25  ff  00  00  00  4c ."...L..MB%....L
fffff80002e91e50  8b *4c  48  8b  55  50  b9  0a  00 *e0  00  e8  20  13  00  00 .LH.UP...... ...
fffff80002e91e60  44 *7a  20  c0  0b  c0  89  45  a0 *db  09  b9  01  00  00  00 Dz ....E........
fffff80002e91e70  44 *27  22  c1  48  8d  4d  80  e8 *4d  ad  00  00  8b  4d  a0 D'".H.M..M....M.
...
fffff80002e93640  48 *87  4d  80  48  89  45  88  48 *c4  ec  a8  01  00  00  0f H.M.H.E.H.......
fffff80002e93650  29 *ac  24  a0  00  00  00  0f  29 *7a  24  b0  00  00  00  44 ).$.....)z$....D
fffff80002e93660  0f *9c  84  24  c0  00  00  00  44 *0e  29  8c  24  d0  00  00 ...$....D.).$...
fffff80002e93670  00 *6c  0f  29  94  24  e0  00  00 *bd  44  0f  29  9c  24  f0 .l.).$....D.).$.
...
fffff80002e936c0  89 *f7  24  a0  01  00  00  48  89 *4a  24  78  01  00  00  48 ..$....H.J$x...H
fffff80002e936d0  89 *8b  24  80  01  00  00  48  89 *47  24  70  01  00  00  48 ..$....H.G$p...H
fffff80002e936e0  8d *10  10  01  00  00  48  89  44 *30  20  48  2b  c4  48  89 ......H.D0 H+.H.
fffff80002e936f0  44 *e9  28  48  2d  a8  01  00  00 *49  89  44  24  30  48  8d D.(H-....I.D$0H.

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  STRIDE

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
---------
 
Last edited:
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Hi Lim Jy.

I understand you mentioning previous issues you may think you have. I/We have to do a bit of second guessing, the best way is with the "now" dump files.

Can you attach your latest dump file please. Then go back to your minidump folder and delete them all. They'll be here and at least you know you are posting the latest ones.

Can you:

Download and run CPU-Z. Take screenshots**/snips of the Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
**If screenshots, please crop.

Then

Download and run the SF Diagnostics Tool. When the reports have been created, zip them up and attach to a post.​
Make sure to right click the .exe file and run as Administrator.
 
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These are the 2 attachments, one is a single picture of cpu-z screenshots, the other is zipped folder for SF diagnostics tools. The latest dump file is inside the zipped file. Thanks everyone for the help.
 

Attachments

  • SF Tool info.zip
    SF Tool info.zip
    2.1 MB · Views: 501
  • CPU-Z screenshot.webp
    154.9 KB · Views: 433
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2 more BSOD, this time another diff error:
Probably caused by : atikmdag.sys ( atikmdag+3a6ba0 )


I'll attach these 2 new dump files.
 

Attachments

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STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

Your latest dump file lists atikmdag.sys, as you know, as the probable cause.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

As your graphics are being blamed I'd do a total clean up of them and then re-install again.

  • Download and install Driver Sweeper.
  • Uninstall your current Graphics setup through Programs and Features
  • Boot to and run (preferably) Driver Sweeper in Safe Mode to clean up the remnants of your current Graphics set up.
  • Reboot to Normal Mode.
  • Install your new Graphics set up.
Link Removed

There have also been several updates to your BIOS (double check I've got your right Mobo!!) Link Removed

If you are overclocking ANYTHING then set back to defaults until the bsods are resolved.

Can you then run Memtest 86+ to make sure you have no memory issues.
Run Memtest86+ overnight, after your computer has been off for about an hour or two so it has a cold start. Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test.
Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.
 
Last edited:
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Thanks for the reply. I proceeded with updating BIOS version first as I am not sure which Driver Sweeper you are referring to. I googled for it and there is one from Guru3D and one from Phyxion. Well, they should perform the job but I just want to be sure which one to use.

I chose to update BIOS partly because I see quite a numerous improvement, especially one related to DRAM voltages.
I will continue to monitor and see if it works, thanks a lot everyone for taking time to get me solutions and even providing exact link
I really appreciate it.
 
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You've probably done this already. The link in my post for Driver Sweeper is to Phyxion, the programs authors and thus you'll always get the latest version available.

HTH.
 
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I have updated BIOS, that didn't help at all. Then I ran memtest for 8 hours, 9 complete tests, found no errors. I just uninstalled my display driver and reinstalled it yesterday, seems a little more stable, but I still had a random reboot after about 6-7 hours. I will continue to monitor, and perhaps this time it's caused by yet another problem.
 
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Just when I thought things changed for the better, it got BSODs and random reboots again. 4 BSODs captured in 2 days, and very different errors. It also probably had the same amount of random reboots, if not more. I also noticed one of the reboots was different, it seemed to fully power down (instant power down) for about 3 seconds before rebooting up again. (Usual reboot simply reboots with CPU indicating lights still lighted)

I almost wanted to reformat my whole computer and reinstall windows and stuff. These are the recent dump files.
 

Attachments

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AsIO.sys Mon Aug 03 08:03:16 2009 ASUS Probe Utility - Has issues with Windows 7. Uninstall.

RtNdPt60.sys Mon Jul 20 03:27:32 2009 Link Removed

Can you also run the SF Diagnostics tool again please so we have an up to the minute view of your set up.
 
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It should, I believe, be in the Programs and Features through Control Panel. If it isn't you could do a search for it and if that comes up blank then GoTo the C:\Windows\System32\drivers folder and rename the AsIO.sys driver AsIO.bak. This will break it and prevent it from loading.
 
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The address I gave above is where most drivers live. Other possibilities are:
C:\Windows\System32, C:\Windows\SysWOW64, C:\Windows, C:\Program Files (x86), C:\Program Files.
 
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