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Made an account just for this.
I randomly got a BSOD while my computer was on, but I was not using.
I restarted the computer (as prompted) and attempted to access the dmp file; however, upon doing so, I am told that access is denied and I do not have permission to retrieve the file.
I went into context menu -> properties to change ownership, but still cannot open the file.
From what I understand this is a security feature of Win7, but I cannot figure out how to get around it.
I am not computer-savvy and need to be walked through this like I am 5.
I am a student at the end of a busy semester and and dawn of my final and busiest semester, so I really need my computer in top shape
Thanks in advance
EDIT: Is it ridiculous to jump to the conclusion this is an effect of malware or another virus? I am running a full scan on my computer right now
I randomly got a BSOD while my computer was on, but I was not using.
I restarted the computer (as prompted) and attempted to access the dmp file; however, upon doing so, I am told that access is denied and I do not have permission to retrieve the file.
I went into context menu -> properties to change ownership, but still cannot open the file.
From what I understand this is a security feature of Win7, but I cannot figure out how to get around it.
I am not computer-savvy and need to be walked through this like I am 5.
I am a student at the end of a busy semester and and dawn of my final and busiest semester, so I really need my computer in top shape
Thanks in advance
EDIT: Is it ridiculous to jump to the conclusion this is an effect of malware or another virus? I am running a full scan on my computer right now