BSOD here is the .dmp

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Jonathan Ellis, Aug 31, 2014.

  1. Jonathan Ellis

    Jonathan Ellis New Member

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    I've got a BSOD while playing a game and while using Chrome. I also updated all of my drivers after the first BSOD today(8/31/14) then got another one later today.

    Thank you for helping :)
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {3, fffffa800c6d7950, fffffa800c6d7950, ffff7a800c6d7950}
    
    *** WARNING: Unable to verify timestamp for avgmfx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
    
    Followup: Pool_corruption
    
    Hi,
    the first dump file was for memory corruption and the above can also be linked with bad RAM, bad drivers and hdd issues.
    avgmfx64.sys Tue Jun 17 15:06:17 2014: AVG AV known on occasion to cause issues. Please remove and install MSE for duration of bugchecking:
    http://windows.microsoft.com/en-GB/windows/security-essentials-download

    BiosVersion = 0908
    BiosReleaseDate = 11/16/2012
    BaseBoardManufacturer = ASUSTeK COMPUTER INC.
    BaseBoardProduct = P8Z77-V LK

    Your Bios has updates pending with many adding stability to the system:
    http://www.asus.com/uk/Motherboards/P8Z77V_LK/HelpDesk_Download/
    This page shows you how to flash the bios:
    http://www.asus.com/uk/support/FAQ/1008279/

    asmthub3.sys Mon Aug 20 13:28:29 2012: Asmedia USB3 driver later version on support page:
    http://www.asus.com/uk/Motherboards/P8Z77V_LK/HelpDesk_Download/

    Rt64win7.sys Tue Jun 12 15:00:29 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    If after making the above changes you still get the bsod then you need to test your RAM.
    Windows does have it's own memory testing app but it can often miss errors and the best app for the job is Memtest86. The latest version of which can be found here:
    http://www.memtest.org/

    To run Memtest86 you need to either burn a copy of it to disk or use a USB stick. If you look down the page you'll eventually find the latest version and it's associated downloads. If your burning to disk choose the pre-compiled iso zip. If your using a USB method then the corresponding download is the auto installer for a USB stick.
    Once you have Memtest86 on the media you selected you'll then need to enter your bios and change the boot order so that the machine will boot from either the disk or stick you have Memtest86 on.
    Try and run the test overnight if possible unless it becomes clear that there is a issue. If there is a problem with the RAM you'll see the errors pop up in red so you can't miss them.

    Post any new dump files
     
  3. Jonathan Ellis

    Jonathan Ellis New Member

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    Thank you, I will be doing Memtest86 overnight.
     
  4. Jonathan Ellis

    Jonathan Ellis New Member

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    While running Memtest86 many errors occurred and im not to sure what they are. So I took a picture of them. If there is a file or something that shows you all of the errors let me know and I will send it to you.
     

    Attached Files:

  5. kemical

    kemical Windows Forum Admin
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    Hi,
    looks like you have some bad RAM installed and will need replacing with new sticks. As RAM is normally sold in sets it's probably not worth testing to see which actual stick it is unless you bought them individually in the first place.
     
  6. Jonathan Ellis

    Jonathan Ellis New Member

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    Thank you for helping me. Have a great day.
     
  7. kemical

    kemical Windows Forum Admin
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    Your very welcome. Let us know how you get on and of course do post back if issues arise again.
     

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