I have a Lenovo y560 laptop with a core i7 740-QM processor, 8gb ram, and ati radeon 5730 graphics card. The laptop came with Win7 Home Premium, but I formatted the hard disk and installed Win7 Professional 64-bit to gain some more space, since there were two partitions which Lenovo uses to help with OneKeyRecovery etc.
I started having an issue with my graphics card some time after that. I don't remember how long it took before I noticed it, but basically flash videos would make my computer freeze and I had to shut it down by pressing and holding the Power button. This became more and more frequent, but seemingly random (would happen sometimes, but at other times I could watch videos for days without any issues). The computer would freeze some times, and give a BSOD at other times. But then it became so rare that I didn't bother about trying to resolve it.
Recently, it started happening again, so I tried to reinstall my Graphics card driver. I couldn't directly update it with a new driver, so I uninstalled the older one, and that practically broke my computer. The screen resolution went down to a 1024x768 (from 1366x768), and device manager showed a VGA driver installed. When I tried updating it, it said that the latest driver was already installed. I downloaded drivers from ATI's website and also Lenovo's support website, but it wouldn't let me install them, giving a permissions error. Also, it would just shut down automatically after about half an hour of use or so. So after 2-3 days, I decided to restore it, but it wouldn't let me that either, again giving an "Access Denied" error. Even if I ran Windows backup and Restore as administrator, it still gave the same error. I could finally restore it from Safe Mode.
Everything was more or less back to normal now, but while downloading some files using a P2P client, I got a BSOD. I didn't know what caused it, so I restarted the computer and opened applications one by one, and about 5-10 mins. after I opened the P2P client, it again gave a BSOD. This happened thrice. So I turned that application off, and left the computer on for a day with no issues. Then I tried running it again, and a BSOD again within minutes of starting it. Again happened thrice, since I was trying to see if a particular file was causing the issue.
Anyway, so that's where I am now. I can't run the P2P client now, but I have to think twice before going to Youtube lest I should lose all my work.
I'm attaching all the things that were recommended to be attached in one of the threads as a zip file. Also, I use McAfee AntiVirus provided by my educational institution for its students. The exact software is: "VirusScan Enterprise + AntiSpyware Enterprise 8.8".
View attachment Seven Forums.zip
Any help would be greatly appreciated; the sooner the better, so I can start working peacefully again. Thanks!
View attachment Seven Forums.zip
[sorry for the long post, I figured the more detailed the better]
I started having an issue with my graphics card some time after that. I don't remember how long it took before I noticed it, but basically flash videos would make my computer freeze and I had to shut it down by pressing and holding the Power button. This became more and more frequent, but seemingly random (would happen sometimes, but at other times I could watch videos for days without any issues). The computer would freeze some times, and give a BSOD at other times. But then it became so rare that I didn't bother about trying to resolve it.
Recently, it started happening again, so I tried to reinstall my Graphics card driver. I couldn't directly update it with a new driver, so I uninstalled the older one, and that practically broke my computer. The screen resolution went down to a 1024x768 (from 1366x768), and device manager showed a VGA driver installed. When I tried updating it, it said that the latest driver was already installed. I downloaded drivers from ATI's website and also Lenovo's support website, but it wouldn't let me install them, giving a permissions error. Also, it would just shut down automatically after about half an hour of use or so. So after 2-3 days, I decided to restore it, but it wouldn't let me that either, again giving an "Access Denied" error. Even if I ran Windows backup and Restore as administrator, it still gave the same error. I could finally restore it from Safe Mode.
Everything was more or less back to normal now, but while downloading some files using a P2P client, I got a BSOD. I didn't know what caused it, so I restarted the computer and opened applications one by one, and about 5-10 mins. after I opened the P2P client, it again gave a BSOD. This happened thrice. So I turned that application off, and left the computer on for a day with no issues. Then I tried running it again, and a BSOD again within minutes of starting it. Again happened thrice, since I was trying to see if a particular file was causing the issue.
Anyway, so that's where I am now. I can't run the P2P client now, but I have to think twice before going to Youtube lest I should lose all my work.
I'm attaching all the things that were recommended to be attached in one of the threads as a zip file. Also, I use McAfee AntiVirus provided by my educational institution for its students. The exact software is: "VirusScan Enterprise + AntiSpyware Enterprise 8.8".
View attachment Seven Forums.zip
Any help would be greatly appreciated; the sooner the better, so I can start working peacefully again. Thanks!
View attachment Seven Forums.zip
[sorry for the long post, I figured the more detailed the better]
