Windows 7 BSOD on Win7 x32

VISQI

New Member
hey guys
i started having these weird BSODs just popping on my face whenever i do anything normal, like when i open the lid on my laptop, or when i connect a portable hard drive or even a mouse, and sometimes when i wake my computer from hibernation. I don't think i did install anything new related to drivers.
the dumbs indicate it is coming from two processes, not just one. i have attached everything in the attachments.
Appreciate the help
 

Attachments

  • Minidump.rar
    42.3 KB · Views: 266
Hello and welcome.

1) The crashes are caused by your old version of jfltr.sys.

Code:
Use !analyze -v to get detailed debugging information.

BugCheck D1, {80000003, 2, 1, 913c002f}

*** WARNING: Unable to verify timestamp for jfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for jfltr.sys
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys

Navigate to C:\Windows\System32\drivers and delete it then reboot.
 
Also update your very old Intel network adapter driver from the laptop manufacturer:

e100b325 e100b325.sys Fri Nov 16 13:53:32 2007

And the same for the Synaptics Touchpad driver:

SynTP SynTP.sys Thu Aug 14 22:02:22 2008

And the same for the modem driver:

AGRSM AGRSM.sys Mon Nov 10 09:56:37 2008

And the same for the ATI video driver:

atikmdag atikmdag.sys Mon Dec 01 16:01:46 2008

And the same for the wireless adapter driver:

netw5v32 netw5v32.sys Thu Mar 26 12:10:37 2009

---------

Navigate to C:\Windows\System32\drivers and delete this then reboot:

PQNTDrv PQNTDrv.SYS Mon Sep 16 19:14:30 2002

----------

Update PowerISO:

SCDEmu SCDEmu.SYS Sun Nov 08 22:21:19 2009

PowerISO - Create, Edit, Compress, Encrypt, Split, Mount, Extract ISO file, ISO/BIN converter, Virtual Drive
 
sorry for the late reply, my net connection got cut off
i did everything you said, and no use
but one good thing, the problem used to happen when i stop using the computer for a while (or when i reopen the lid or come back from hibernation) and then come back and use either my usb mouse or the touchpad. now this only happens when i use the touchpad, not the usb mouse too and this is how it happens: i try to use the touchpad but the cursor won't move for like 1.5 seconds and then a blue screen.
here are all the dumps since i fully updated my drivers(the attachment)
P.S: i tried to system restore my system to a a time where i didn't have this problem, i still no use, i also tried to delete Jfilr.sys and right after i restarted my system, the cursor won't move neither with the touchpad nor with the usb mouse, i had to use the keyboard to do a system restore to unfreeze my cursor, i am guessing the main problem is only with jfilr.sys
 
You forgot the attachment...but yes, definitely the jfltr.sys is a problem. I can't even find anything on it at Google so it could even be malware. Until my next reply after you post the attachment, you should run Malwarebytes after updating definitions to scan the machine and let it remove anything it finds.
 
here is the attachment and i ran malwarebytes and microsoft security essentials and will run spyware S&D and SUPERantivirus.
and i doubt that it is a malware problem because the BSOD error is DRIVER_IRQL_LESS_OR_EQUAL
 

Attachments

  • Minidump2.rar
    96.5 KB · Views: 241
Just what Torrent already said, I still see some of those old drivers :


BugCheck A, {10, 2, 0, 82cc40e9}

Unable to load image \SystemRoot\system32\DRIVERS\jfltr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for jfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for jfltr.sys
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : jfltr.sys ( jfltr+500 )
jfltr.sys Mon Jun 30 09:40:23 2003


Check for updates:


atikmdag.sys Mon Dec 01 16:01:46 2008
ATI driver

e100b325.sys Fri Nov 16 13:53:32 2007
Intel(R) PRO Adapter

tifm21.sys Wed May 02 04:51:27 2007
Texas Instruments PCIxx21 UltraMedia

SCDEmu.SYS Sun Nov 08 22:21:19 2009
Power ISO

SynTP.sys Thu Aug 27 21:59:32 2009
Synaptics Touchpad





Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\112010-24211-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c11000 PsLoadedModuleList = 0x82d50570
Debug session time: Sat Nov 20 00:32:53.269 2010 (UTC - 5:00)
System Uptime: 0 days 18:43:30.423
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {10, 2, 0, 82cc40e9}

Unable to load image \SystemRoot\system32\DRIVERS\jfltr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for jfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for jfltr.sys
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : jfltr.sys ( jfltr+500 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000010, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82cc40e9, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 82d70700
Unable to read MiSystemVaType memory at 82d500c0
 00000010 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!ExNotifyCallback+48
82cc40e9 ff7610          push    dword ptr [esi+10h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  82d2fafc -- (.trap 0xffffffff82d2fafc)
ErrCode = 00000000
eax=00000002 ebx=830147a0 ecx=8581914c edx=00000000 esi=00000000 edi=83014700
eip=82cc40e9 esp=82d2fb70 ebp=82d2fb8c iopl=0         nv up ei pl nz na po cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010203
nt!ExNotifyCallback+0x48:
82cc40e9 ff7610          push    dword ptr [esi+10h]  ds:0023:00000010=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82cc40e9 to 82c49b7b

STACK_TEXT:  
82d2fafc 82cc40e9 badb0d00 00000000 00000003 nt!KiTrap0E+0x2cf
82d2fb8c 91fe8500 02819148 8587f0fc 00000000 nt!ExNotifyCallback+0x48
WARNING: Stack unwind information not available. Following frames may be wrong.
82d2fbac 91fbcda2 8587f0f8 82d2fbd0 82d2fbe8 jfltr+0x500
82d2fbec 91fc9b84 00000000 00d2fc00 02000000 SynTP+0xdda2
82d2fc18 91fb59e8 82d2fc00 01000000 91fbf2c8 SynTP+0x1ab84
82d2fc34 91fbf5ef 82d2fc54 00000000 858b4904 SynTP+0x69e8
82d2fc78 82c66835 858b4904 858b4428 00000000 SynTP+0x105ef
82d2fcd4 82c66698 82d32d20 82d3c240 00000000 nt!KiExecuteAllDpcs+0xf9
82d2fd20 82c664b8 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
82d2fd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_IP: 
jfltr+500
91fe8500 ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  jfltr+500

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: jfltr

IMAGE_NAME:  jfltr.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  3f003dc7

FAILURE_BUCKET_ID:  0xA_jfltr+500

BUCKET_ID:  OLD_IMAGE_jfltr.sys

Followup: MachineOwner
---------

0: kd> lmsmtn
start    end        module name
91eca000 91ef6000   1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
87a00000 87a48000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
87f07000 87f61000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
8ff0d000 8ff1f000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8f1f3000 8f2f9000   AGRSM    AGRSM.sys    Mon Nov 10 09:56:37 2008 (49184BA5)
87b92000 87b9b000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
87b66000 87b6f000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
87b6f000 87b92000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
8f809000 8fdf1000   atikmdag atikmdag.sys Mon Dec 01 16:01:46 2008 (493450BA)
87aa7000 87ab2000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
88350000 88357000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8f117000 8f125000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
8788c000 87894000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
88298000 882b1000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
93350000 9336e000   cdd      cdd.dll      unavailable (00000000)
82389000 8239f000   cdfs     cdfs.sys     Mon Jul 13 19:11:14 2009 (4A5BBF12)
882ca000 882e9000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
878d6000 87981000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
88273000 88298000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
87894000 878d6000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8f158000 8f15b700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8830c000 88349000   cmdguard cmdguard.sys Fri Sep 10 18:03:08 2010 (4C8AAB1C)
883e4000 883ee000   cmdhlp   cmdhlp.sys   Fri Sep 10 18:02:21 2010 (4C8AAAED)
87d79000 87dd6000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
87a9f000 87aa7000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8ff00000 8ff0d000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
823a9000 823b6000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8f09b000 8f0ff000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
8f0ff000 8f117000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8f08f000 8f09b000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
88262000 88273000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
82363000 8237c000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
823c1000 823ca000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
823b6000 823c1000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
823ca000 823db000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
8239f000 823a9000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8fdf1000 8fea8000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
8fea8000 8fee1000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
91f5b000 91f81e00   e100b325 e100b325.sys Fri Nov 16 13:53:32 2007 (473DE72C)
99f18000 99f42000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
87bcf000 87be0000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
87b9b000 87bcf000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
87de4000 87ded000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
88230000 88262000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8816a000 8819b000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
91ff6000 91ffb280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
83011000 83048000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8fee1000 8ff00000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
99c9d000 99cb0000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
99eef000 99ef5480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
99c08000 99c13000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
8f372000 8f3f7000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
88228000 88230000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
91f82000 91f9a000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
99cb5000 99cc8000   idmwfp   idmwfp.sys   Tue Aug 10 09:35:06 2010 (4C61558A)
87f93000 87fa8000   inspect  inspect.sys  Fri Sep 10 18:02:55 2010 (4C8AAB0F)
87b0d000 87b14000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
8f146000 8f158000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
91fe8000 91fe8f60   jfltr    jfltr.sys    Mon Jun 30 09:40:23 2003 (3F003DC7)
91fa2000 91faf000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91f9a000 91fa2000   kbfiltr  kbfiltr.sys  Mon Jul 20 05:22:20 2009 (4A64374C)
80bab000 80bb3000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
8f15c000 8f190000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
87d66000 87d79000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
87ee2000 87f07000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
8f2f9000 8f309000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
82000000 8201b000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
8ffbb000 8ffd7800   mcdbus   mcdbus.sys   Tue Feb 24 05:42:13 2009 (49A3CF05)
87803000 8787b000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
8237c000 82389000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
823db000 823e6000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
91fe9000 91ff6000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
99e67000 99e72000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
87b50000 87b66000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
882e9000 8830c000   MpFilter MpFilter.sys Sat Mar 20 00:03:26 2010 (4BA4490E)
99e5e000 99e66e00   MpNWMon  MpNWMon.sys  Sat Mar 20 00:03:24 2010 (4BA4490C)
882b1000 882c3000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
99cc8000 99cef000   mqac     mqac.sys     Mon Jul 13 20:11:03 2009 (4A5BCD17)
99c24000 99c47000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
99c47000 99c82000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
99c82000 99c9d000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
883a9000 883b4000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
87a51000 87a59000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
87d3b000 87d66000   msrpc    msrpc.sys    unavailable (00000000)
8f085000 8f08f000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
88218000 88228000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
87ded000 87ea4000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
8ff37000 8ff42000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
8f34f000 8f35f000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
8ff42000 8ff64000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
8f1e2000 8f1f3000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
87fa8000 87fb6000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
87f61000 87f93000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
87ea4000 87ee2000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
91806000 91e65000   NETwLv32 NETwLv32.sys Mon Aug 16 10:26:04 2010 (4C694A7C)
883b4000 883c2000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8f07b000 8f085000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c11000 83011000   nt       ntkrnlmp.exe Fri Jun 18 23:55:07 2010 (4C1C3F9B)
87c0c000 87d3b000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
88349000 88350000   Null     Null.SYS     unavailable (00000000)
8f309000 8f34f000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
88000000 8801f000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
87a8e000 87a9f000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
87a59000 87a83000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
87b14000 87b22000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
87b22000 87b50000   pcmcia   pcmcia.sys   Mon Jul 13 19:19:29 2009 (4A5BC101)
87dd6000 87de4000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
99cef000 99d86000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
82334000 82363000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
8f07a000 8f07aa80   PQNTDrv  PQNTDrv.SYS  Mon Sep 16 19:14:30 2002 (3D8665D6)
8787b000 8788c000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8ff1f000 8ff37000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8ff64000 8ff7c000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
8ff7c000 8ff93000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
8ff93000 8ffaa000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8f039000 8f07a000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
8ffb1000 8ffbb000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
88391000 88399000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
88399000 883a1000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
883a1000 883a9000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
881eb000 88218000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8f35f000 8f372000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
82021000 823339c0   RTKVHDA  RTKVHDA.sys  Tue Nov 02 07:18:52 2010 (4CCFF39C)
8f033000 8f039000   SASDIFSV SASDIFSV.SYS Wed Feb 17 13:19:19 2010 (4B7C3327)
8f011000 8f033000   SASKUTIL SASKUTIL.SYS Mon May 10 13:15:22 2010 (4BE83F2A)
87fd9000 87fe6a60   SCDEmu   SCDEmu.SYS   Sun Nov 08 22:21:19 2009 (4AF78AAF)
8ffd8000 8fffe000   SCSIPORT SCSIPORT.SYS Mon Jul 13 19:45:55 2009 (4A5BC733)
91f42000 91f5b000   sdbus    sdbus.sys    Fri Oct 09 22:31:24 2009 (4ACFF1FC)
99d86000 99d90000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
881e3000 881eb000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
99e0d000 99e5e000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
99dbe000 99e0d000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
99d90000 99db1000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
91ffc000 91ffd380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
91faf000 91fe5380   SynTP    SynTP.sys    Thu Aug 27 21:59:32 2009 (4A973A04)
8ffaa000 8ffb0600   taphss   taphss.sys   Wed Sep 09 16:55:14 2009 (4AA81632)
88021000 8816a000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
99db1000 99dbe000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
883d9000 883e4000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
883c2000 883d9000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
87fc9000 87fd9000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
91ef6000 91f42000   tifm21   tifm21.sys   Wed May 02 04:51:27 2007 (4638510F)
93320000 93329000   TSDDD    TSDDD.dll    unavailable (00000000)
8f125000 8f146000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
8f190000 8f19e000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
99e72000 99e80000   usbaapl  usbaapl.sys  Wed Mar 31 23:20:11 2010 (4BB410EB)
91fe6000 91fe7700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
91ebb000 91eca000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
8f19e000 8f1e2000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
91e70000 91ebb000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
91e65000 91e70000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
87a83000 87a8e000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
88357000 88363000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
88363000 88384000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8819b000 881a4000   vmstorfl vmstorfl.sys unavailable (00000000)
87ab2000 87ac2000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
87ac2000 87b0d000   volmgrx  volmgrx.sys  unavailable (00000000)
881a4000 881e3000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
87fb6000 87fc9000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
88384000 88391000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
87981000 879f2000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
879f2000 87a00000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
883ee000 883f5000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
930c0000 9330b000   win32k   win32k.sys   unavailable (00000000)
87a48000 87a51000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
823e6000 82400000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
99c00000 99c08000   mbamswissarm
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
99fa6000 99fb9000   HIDCLASS.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
99f9b000 99fa6000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
99fb9000 99fc4000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
99fdb000 99ffc000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
99fc4000 99fdb000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
99f7a000 99f9b000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
99f63000 99f7a000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
99f42000 99f63000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
99f01000 99f18000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
99edc000 99eef000   HIDCLASS.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
99ed1000 99edc000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
99ef6000 99f01000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
99e67000 99ed1000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
99c9d000 99cb5000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
88298000 882a5000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
882a5000 882b0000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
882b0000 882b9000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
882b9000 882ca000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
 
Honestly, this is a great example of why I'm considering not doing this any longer. I make my posts simple and easy to understand, as well as simple to complete, purposely.

And more often than not, they are blatantly not followed and I have to keep repeating myself while users are complaining, "But it's still crashing." It's simply not really enjoyable to me at times:

Hello and welcome.

1) The crashes are caused by your old version of jfltr.sys.

Code:
Use !analyze -v to get detailed debugging information.

BugCheck D1, {80000003, 2, 1, 913c002f}

*** WARNING: Unable to verify timestamp for jfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for jfltr.sys
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Navigate to C:\Windows\System32\drivers and delete it then reboot.
 
then allow me to repeat myself again
sorry for the late reply, my net connection got cut off
i did everything you said, and no use
but one good thing, the problem used to happen when i stop using the computer for a while (or when i reopen the lid or come back from hibernation) and then come back and use either my usb mouse or the touchpad. now this only happens when i use the touchpad, not the usb mouse too and this is how it happens: i try to use the touchpad but the cursor won't move for like 1.5 seconds and then a blue screen.
here are all the dumps since i fully updated my drivers(the attachment)
P.S: i tried to system restore my system to a a time where i didn't have this problem, i still no use, i also tried to delete Jfilr.sys and right after i restarted my system, the cursor won't move neither with the touchpad nor with the usb mouse, i had to use the keyboard to do a system restore to unfreeze my cursor, i am guessing the main problem is only with jfilr.sys

i did delete jfltr.sys, but when i restarted the computer the mouse(touchpad and usb) was frozen and i had to make a system restore with the keyboard to get my mouse to work again
i did update the synaptics touchpad, ATI driver, chipset, and everything else through Driver Genius 2010(except for the touchpad and ATI driver, i had to make those manually)
i did scan my computer using malwareBytes
please if you want to help me, then read my replies, don't just scroll right over them.
 
Again, you haven't followed instructions:

Also update your very old Intel network adapter driver from the laptop manufacturer:

e100b325 e100b325.sys Fri Nov 16 13:53:32 2007

And the same for the Synaptics Touchpad driver:

SynTP SynTP.sys Thu Aug 14 22:02:22 2008

And the same for the modem driver:

AGRSM AGRSM.sys Mon Nov 10 09:56:37 2008

And the same for the ATI video driver:

atikmdag atikmdag.sys Mon Dec 01 16:01:46 2008

And the same for the wireless adapter driver:

netw5v32 netw5v32.sys Thu Mar 26 12:10:37 2009
I'm surprised the machine boots at all after using Driver Genius.

If you want my help to apply, please don't just disregard it.

You are proving my exact point from my last post. Unbelievable. Don't put your inability to follow directions off on us.
 
Last edited:
again, i told you i updated those drivers THROUGH driver genius, the program doesn't do anything bad, it basically just has an updated list of drivers and it UPDATES my drivers accordingly, it did update everyone but the bad news is that my laptop is a TOSHIBA Satellite A100 running a win7 x32, that means it is very old and toshiba just didn't update their drivers to support win7 on old laptops. what you are seeing is the ONLY new updates i found for this laptop. the only REALLY new drivers i could download were the ATI driver(i installed CCC) and the synaptics touchpad(version 14). i followed your direction POINT BY POINT.
i am honestly not disregarding your help but this is my third reply repeating the same sentence : I DID UPDATE THE DRIVERS.
i have been using this laptop for about two years with no problems whatsoever, and then out of no where, without installing any recent software or making any hardware changes, this problem just surfaced.
 
You are in no position to tell me what software does and does not do. I'm a literal expert on all drivers and any software I would ever comment on. Yes, it is bad. It very often given inappropriate drivers rendering machines unbootable. They also do not have the proper and latest updates that you need, as manufacturers' sites have.

Suggest to delete that file I keep telling you to delete. Reboot and use the keyboard to install the Synaptics driver from their website again, if it is needed at this point.

I would also search the registry for that driver's name and delete all mentions of it.
 
easy, easy. i just heard from many people that it is a good program, anyways, driver genius didn't pickup the synaptics driver in the first place, so i had to delete the Jfltr.sys, delete the synaptics driver, reboot , use the keyboard to install the new synaptics driver version 14 from the manufacturer's site, not from driver genius, like i said before
i did the same thing with ATI video driver.
the other drivers(chipset, wireless and modem drivers), those i did install from driver genius because i couldn't find anything from their manufacturer's sites about win7 versions of those drivers(believe me, i looked a lot). driver genius was a last resort, not the first one.
P.S: this problem doesn't happen when i boot, by the way, it happens when i leave the touchpad for a long time untouched.
 
Ya, no problem....I am goin' easy...You can interpret me like a doctor kind of sort of. Like strict warning not to eat fatty foods or something like that lol....that's how I am, and it is not to be rude really.

Anyhow, here's what to try.

Have the latest Synaptics driver ready to install, on the hard drive. Boot to safe mode. Delete Jfltr.sys if it is still there. Then open the registry and search for "jfltr" and delete every entry found. Then install the Synaptics driver and when done, boot to normal mode and check that jfltr.sys is still gone.

If it is not, let me know, we will have something else to do that will fix it.
 
that didn't work.
i started digging up some more stuff about this "jfltr.sys". it turns out it belonged to a small utility called "Mouse Joystick" that basically made the mouse identifiable as a joystick in games so the user can play games with the mouse. Long story short, i didn't know that it was even installed, maybe it was installed with a game i got or something, i just deleted it and everything was dandy again.....
anyway, Thanks very much Torrent, really appreciate the help and hope that you won't quit this business, The IT scene needs people like you.
 
Nah, I'll be around....

Honestly, it was slightly frustrating but that's only because I wasn't having such a great day lol. Apologies and glad to hear of the success and enjoy! :)
 
Back
Top