BSOD - random times

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Mob, Nov 24, 2013.

  1. Mob

    Mob New Member

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    Hey guys!

    Getting random BSOD's on my newer rig. It was built I believe in September 2012, and is decently taken care of.
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 7a
    BCP1: FFFFF6FC40008568
    BCP2: FFFFFFFFC0000185
    BCP3: 00000001AF177860
    BCP4: FFFFF880010AD008
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\112413-11653-01.dmp
    C:\Windows\Temp\WER-13369-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    That is the error message given upon reboot.

    When I run the Windows 7 Diagnostic tool in the How To post, I get this error message:

    [​IMG]

    All the other information asked for can be found in this imgur album.

    http://imgur.com/a/ELbSH

    Thanks!
     
  2. Mob

    Mob New Member

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    My mistake, read too quickly and didnt post the HTML file from Rammon. \

    Here it is!
     

    Attached Files:

  3. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi,
    can you at least post the dmp files? I need the actual file to debug it. Try running the win 7 diag tool as an administrator.
     
  4. Mob

    Mob New Member

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    I hope these are the files you're looking for. I'm not entirely sure.
     

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  5. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                            *
    *                        Bugcheck Analysis                                    *
    *                                                                            *
    *******************************************************************************
    
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc40008568, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc0000185, error status (normally i/o status code)
    Arg3: 00000001af177860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff880010ad008, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c0000185
    
    Hi,

    Please update your Bios. Current version stands at 2204 and released this year:
    BiosVersion = 1201
    BiosReleaseDate = 08/17/2012

    http://www.asus.com/uk/Motherboards/P8Z77V_LX/#support_Download

    If your unsure on how to update the bios check the motherboard manual (which can also be downloaded from the above site)

    If your using an SSD please check for firmware updates. If not run a chkdsk even if it say's it doesn't need to and tick all the boxes. To run a chkdsk right click on My computer, choose properties, Tools and then check now.

    Your network driver needs updating:
    Rt64win7.sys Tue Sep 27 15:50:33 2011
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    Your sound driver needs updating:
    RTKVHD64.sys Tue Jun 12 11:02:32 2012
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

    Your Graphics driver could be updated:
    nvlddmkm.sys Wed Oct 23 07:21:50 2013
    http://www.nvidia.com/Download/index.aspx?lang=en-us

    Use the Intel utility to update your chipset ect:
    https://downloadcenter.intel.com/default.aspx

    Your Intel USB 3 driver needs updating:
    iusb3hcs.sys Mon May 21 08:23:42 2012
    https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=usb3%20drivers

    Please check the Asus motherboard page (link above) as I noticed a Hotfix and firmware updates available. (under drivers)
    If after updating the above you still get bsod please download and run: http://www.memtest.org/

    Post any new dmp files too..
     

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