To give you a little background I bought the computer about 4 months ago from IBUYPOWER. Up until about a week I had one BSOD in October but at the end of November it started to happen more and more frequently. I am not new to computers but I am in no means an expert so I ask for your help.
I am writing this right now because after the last BSOD it said "Windows can not start" and I had to restore to when it was previously working. So up until that point this is what I did.
Since working with computers almost my entire life I know most BSOD are due to either bad memory, drivers, or bios. I started there and updated my nvidea drivers but it happened again. I moved to the motherboard bios. I did find a newer one on there and using ASUS tool I flashed the BIOS. Same thing still happened. Next I ran memtestx86 for 8 hours and it returned no errors.
At this point I just decided to look for newest drivers for everything. One thing that happened consistently was that my wireless USB adapter from Cisco had to be unplugged and plugged back in for it to work. I went there first, reinstalled the drivers but still the same thing. I thought maybe it was my hard drive. I downloaded Seagates Utility tool and ran all the tests and they all passed fine. I ran defrag just for good measure along with windows version of the mem test and that passed as well. I still continued to get the BSOD and I have to tell you I'm irritated and also stumped.
Next I moved onto software. I have been using Link Removed - Invalid URL free for years but I know virus programs do some crazy stuff and I got rid of that. Turned on windows defender. I decided that since the wireless adapter didn't work after these crashes maybe lets just go to a direct wired connection. I disconnected the cisco wireless adapter and I'm just using a direct connect right to my router.
These come at random times.. nothing I do can trigger it. It can stay on for days and not crash and then there are times it can be up for 10 min and crash.
Some of you might notice that in the CPU-Z screenshots I had to take the screenshot with the error underneath. Every time I chose either of the two slots it crashed the program.
I have not done anything internally besides add some neon to my computer which does not connect to the board at all.
I have seen IRQL blue screen once so I even went as far to go into the power settings for windows and make sure the usb and everything never went into any kind of "standby" mode.
I believe this is still under warranty and I would like to go in with good information if I need to challenge and get new hardware if that's what it is.
On a side note I have not touched the memory physically. I know some suggestions were to reseed the memory and chip but In my opinion something that has been working for months that never moves off my desk and is never basically touched besides the power button shouldn't mean something just came loose after 4 months of owning it. Again that's just my opinion.
I have removed Link Removed - Invalid URL, Ad-Aware, Some webcam motion detector software (which was a joke) and the only thing that was really installed was Skyrim.
I thank you all for your time and I appreciate any help I can get on this matter.
Also before I go I am going to post what I purchased below just in case that helps.
I am writing this right now because after the last BSOD it said "Windows can not start" and I had to restore to when it was previously working. So up until that point this is what I did.
Since working with computers almost my entire life I know most BSOD are due to either bad memory, drivers, or bios. I started there and updated my nvidea drivers but it happened again. I moved to the motherboard bios. I did find a newer one on there and using ASUS tool I flashed the BIOS. Same thing still happened. Next I ran memtestx86 for 8 hours and it returned no errors.
At this point I just decided to look for newest drivers for everything. One thing that happened consistently was that my wireless USB adapter from Cisco had to be unplugged and plugged back in for it to work. I went there first, reinstalled the drivers but still the same thing. I thought maybe it was my hard drive. I downloaded Seagates Utility tool and ran all the tests and they all passed fine. I ran defrag just for good measure along with windows version of the mem test and that passed as well. I still continued to get the BSOD and I have to tell you I'm irritated and also stumped.
Next I moved onto software. I have been using Link Removed - Invalid URL free for years but I know virus programs do some crazy stuff and I got rid of that. Turned on windows defender. I decided that since the wireless adapter didn't work after these crashes maybe lets just go to a direct wired connection. I disconnected the cisco wireless adapter and I'm just using a direct connect right to my router.
These come at random times.. nothing I do can trigger it. It can stay on for days and not crash and then there are times it can be up for 10 min and crash.
Some of you might notice that in the CPU-Z screenshots I had to take the screenshot with the error underneath. Every time I chose either of the two slots it crashed the program.
I have not done anything internally besides add some neon to my computer which does not connect to the board at all.
I have seen IRQL blue screen once so I even went as far to go into the power settings for windows and make sure the usb and everything never went into any kind of "standby" mode.
I believe this is still under warranty and I would like to go in with good information if I need to challenge and get new hardware if that's what it is.
On a side note I have not touched the memory physically. I know some suggestions were to reseed the memory and chip but In my opinion something that has been working for months that never moves off my desk and is never basically touched besides the power button shouldn't mean something just came loose after 4 months of owning it. Again that's just my opinion.
I have removed Link Removed - Invalid URL, Ad-Aware, Some webcam motion detector software (which was a joke) and the only thing that was really installed was Skyrim.
I thank you all for your time and I appreciate any help I can get on this matter.
Also before I go I am going to post what I purchased below just in case that helps.
| 1 x Case | CoolerMaster HAF 932 Full Tower Gaming Case - Black |
| 1 x Case Lighting | Liquid Neon Thunder Pattern Light - Red |
| 0 x iBUYPOWER Labs - Noise Reduction | None |
| 0 x iBUYPOWER Labs - Internal Expansion | None |
| 1 x Processor | Intel® Core™ i7-2600K Processor (4x 3.40GHz/8MB L3 Cache) |
| 0 x iBUYPOWER PowerDrive | None |
| 1 x Processor Cooling | Asetek 550LC Liquid CPU Cooling System (Intel) - ARC Dual Silent High Perfornamce Fan Upgrade (Push-Pull Airflow) |
| 1 x Memory | 8 GB [4 GB X2] DDR3-1600 Memory Module - Corsair or Major Brand |
| 1 x Video Card | NVIDIA GeForce GTX 580 - 1.5GB - Single Card |
| 1 x Video Card Brand | === High Performance === EVGA Brand Video Card Powered by NVIDIA |
| 1 x Free Stuff | [Free Game Voucher] - Dungeon Siege 3 - Free with Purchase of NVIDIA GeForce GTX 550 or above |
| 1 x Free Stuff | [Free Game Download] - Just Cause 2 - Free with Purchase of NVIDIA Video Card |
| 1 x Motherboard | [SLI] ASUS P8Z68-V -- 3x PCI-E 2.0 x16, On-Board Bluetooth, Lucid Virtu Technology |
| 0 x Intel Smart Response Technology | None |
| 1 x Power Supply | 1000 Watt -- CoolerMaster RSA00-AMBAJ3-US |
| 1 x Primary Hard Drive | 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Single Drive |
| 0 x Data Hard Drive | None |
| 1 x Optical Drive | [12X Blu-Ray] LG BLU-RAY Reader, DVD±R/±RW Burner Combo Drive - Black |
| 0 x 2nd Optical Drive | None |
| 0 x Flash Media Reader / Writer | None |
| 1 x Meter Display | NZXT Sentry LX Aluminum Fan Control, Clock, and Temperature Display |
| 0 x USB Expansion | None |
| 1 x Sound Card | 3D Premium Surround Sound Onboard |
| 1 x Network Card | Onboard LAN Network (Gb or 10/100) |
| 1 x Operating System | Microsoft Windows 7 Home Premium + Office Starter 2010 (Includes basic versions of Word and Excel) - 64-Bit |
| 1 x Keyboard | Thermaltake eSPORTS CHALLENGER PRO Gaming Keyboard |
| 1 x Mouse | Thermaltake eSPORTS BLACK Professional Gaming Mouse |
| 1 x Monitor | 27" LCD 1920x1080 -- Sceptre X270W-1080P |
| 0 x 2nd Monitor | None |
| 0 x Speaker System | None |
| 1 x Headset | Thermaltake SHOCK Spin Gaming Headset - w/ Ergonomic Shaped Velvet Ear Cushions, Neodymium Magnet Speakers, In-Line Volume Controller & Independent Microphone Box |
| 1 x Video Camera | Connectland 1.3MP USB Interface WebCam |
| 1 x Advanced Build Options | iBUYPOWER Specialized Advanced Packaging System - Protect your investment during transportation! |
| 1 x Advanced Build Options | Professional wiring for all cables inside the system tower - Achieve exceptional airflow in your chassis |
| 1 x Advanced Build Options | Professional wiring for all cables inside the system tower - Basic Pro Wiring |
| 1 x Advanced Build Options | Professional wiring for all cables inside the system tower - Advanced - Power Package (Individually Sleeved 24-pin ATX, 8-pin CPU, and SATA Drive Power Cabling) |
| 1 x Advanced Build Options | Professional wiring for all cables inside the system tower - Advanced - Video Package (Individually Sleeved 8-pin and 6-pin PCI-E VGA Power Cabling) |
| 0 x Case Engraving Service | None |
| 1 x Warranty | Standard Warranty Service - Standard 3-Year Limited Warranty + Lifetime Technical Support |
| 1 x Rush Service | Rush Service Fee (not shipping fee) - No Rush Service, Estimate Ship Out in 5~10 Business Days |
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I've found with Adobe Photoshop that if you decline installing this, certain essential stuff doesn't get installed. Once it (and the essential stuff) has been installed I remove Adobe Drive. Just my 2p worth! I've not seen it involved in blue screens but it does pre-date Windows 7 hence its entry here..
