Windows 7 BSOD When copy file to external hard disk

kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jul 13, 2012

• #2

Hi,

thanks for posting the info. After checking through dmp files your drivers and bios are old. Please update to the latest versions:

You'll need to find the drivers on the machines manufacturers web site: Link Removed

 

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jae

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Joined

Jul 12, 2012

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4

• Jul 17, 2012

• Thread Author
• #3

Thanks for your help in checking the dump file kemical.
I have updated the BIOS and latest drive from the manufacturer web site yet the problem still occur. I even revert back the OS to Win XP SP3 with new BIOS and driver, still the same BSOD.
I would like to know that is there any indication in the dump file that which driver/software in specific that is causing this.

 

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kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jul 17, 2012

• #4

Please send the new dmp files and I'll certainly have a look. Also please check your memory using this app: http://www.memtest.org/ and make sure you only test one stick at a time. As well as that please run a ant-virus scan using Malwarebytes: http://www.malwarebytes.org/ and to test your HDD please run a chkdsk scan.

 

Last edited: Jul 17, 2012

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