Windows 7 Bsod when trying to launch some games. Amd to blame.

James Cowden

New Member
Bsod when trying to launch some games. Amd to blame. updated dmp file

First off this started happening about a month ago. For some reason when launching some games my computer bsod's. For instance it bsods when I try to play portal 2, but not when i play dungeon defenders or LFD2.

This is the mini dump file.
Code:
[B]​[/B]Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.2.8229.0 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.




Loading Dump File [C:\Windows\Minidump\051512-38235-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Machine Name:
Kernel base = 0xfffff800`03002000 PsLoadedModuleList = 0xfffff800`03246670
Debug session time: Tue May 15 20:29:53.199 2012 (UTC - 7:00)
System Uptime: 0 days 0:00:23.339
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\triage\oca.ini, error 2
TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\winxp\triage.ini, error 2
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 124, {0, fffffa800e4378f8, 0, 0}


TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\triage\modclass.ini, error 2
Probably caused by : AuthenticAMD


Followup: MachineOwner
---------


4: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e4378f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.


Debugging Details:
------------------


TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\triage\modclass.ini, error 2


BUGCHECK_STR:  0x124_AuthenticAMD


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT


PROCESS_NAME:  System


CURRENT_IRQL:  0


STACK_TEXT:  
fffff880`033775b0 fffff800`032c3ca9 : fffffa80`0e4378d0 fffffa80`0cb3db50 00000000`0000000e 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`03377ad0 fffff800`031a4587 : fffffa80`0e4378d0 fffff800`0321e2d8 fffffa80`0cb3db50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`03377b00 fffff800`0310b985 : fffff800`0327fae0 00000000`00000001 fffffa80`0d66a820 fffffa80`0cb3db50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`03377b40 fffff800`0308a851 : fffff880`00c5ae00 fffff800`0310b960 fffffa80`0cb3db00 00020000`02000001 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`03377b70 fffff800`03317e6a : 010d0101`0d01010d fffffa80`0cb3db50 00000000`00000080 fffffa80`0ca59040 : nt!ExpWorkerThread+0x111
fffff880`03377c00 fffff800`03071f06 : fffff880`0316d180 fffffa80`0cb3db50 fffff880`031780c0 01000201`00020100 : nt!PspSystemThreadStartup+0x5a
fffff880`03377c40 00000000`00000000 : fffff880`03378000 fffff880`03372000 fffff880`041cb740 00000000`00000000 : nt!KiStartSystemThread+0x16




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


MODULE_NAME: AuthenticAMD


IMAGE_NAME:  AuthenticAMD


DEBUG_FLR_IMAGE_TIMESTAMP:  0


FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV


BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV


Followup: MachineOwner
---------


rax=fffffa800e44c000 rbx=fffffa800e4378f8 rcx=fffff880033775f0
rdx=fffff880009c0000 rsi=0000000000000000 rdi=fffffa800e44c000
rip=fffff800034b29bc rsp=fffff880033775b0 rbp=0000000000000001
 r8=000000000000f1e0  r9=00000000000007ff r10=000000000000060c
r11=0000000000000000 r12=fffff8000327fb40 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`034b29bc 48897c2438      mov     qword ptr [rsp+38h],rdi ss:0018:fffff880`033775e8=fffffa8000000a50
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`033775b0 fffff800`032c3ca9 : fffffa80`0e4378d0 fffffa80`0cb3db50 00000000`0000000e 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`03377ad0 fffff800`031a4587 : fffffa80`0e4378d0 fffff800`0321e2d8 fffffa80`0cb3db50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`03377b00 fffff800`0310b985 : fffff800`0327fae0 00000000`00000001 fffffa80`0d66a820 fffffa80`0cb3db50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`03377b40 fffff800`0308a851 : fffff880`00c5ae00 fffff800`0310b960 fffffa80`0cb3db00 00020000`02000001 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`03377b70 fffff800`03317e6a : 010d0101`0d01010d fffffa80`0cb3db50 00000000`00000080 fffffa80`0ca59040 : nt!ExpWorkerThread+0x111
fffff880`03377c00 fffff800`03071f06 : fffff880`0316d180 fffffa80`0cb3db50 fffff880`031780c0 01000201`00020100 : nt!PspSystemThreadStartup+0x5a
fffff880`03377c40 00000000`00000000 : fffff880`03378000 fffff880`03372000 fffff880`041cb740 00000000`00000000 : nt!KiStartSystemThread+0x16
start             end                 module name
fffff800`00bd5000 fffff800`00bdf000   kdcom    kdcom.dll    Sat Feb 05 08:52:49 2011 (4D4D8061)
fffff800`03002000 fffff800`035ea000   nt       ntkrnlmp.exe Fri Mar 30 19:55:24 2012 (4F76721C)
fffff800`035ea000 fffff800`03633000   hal      hal.dll      Sat Nov 20 05:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Sat Nov 20 01:19:15 2010 (4CE79293)
fffff880`00c2a000 fffff880`00c76000   fltmgr   fltmgr.sys   Sat Nov 20 01:19:24 2010 (4CE7929C)
fffff880`00c76000 fffff880`00c8a000   fileinfo fileinfo.sys Mon Jul 13 16:34:25 2009 (4A5BC481)
fffff880`00c8a000 fffff880`00c97000   mcupdate mcupdate.dll Mon Jul 13 18:29:09 2009 (4A5BDF65)
fffff880`00c97000 fffff880`00cab000   PSHED    PSHED.dll    Mon Jul 13 18:32:23 2009 (4A5BE027)
fffff880`00cab000 fffff880`00d09000   CLFS     CLFS.SYS     Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`00d09000 fffff880`00dc9000   CI       CI.dll       Sat Nov 20 05:12:36 2010 (4CE7C944)
fffff880`00dc9000 fffff880`00dd9000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 16:19:48 2009 (4A5BC114)
fffff880`00dd9000 fffff880`00df3000   mountmgr mountmgr.sys Sat Nov 20 01:19:21 2010 (4CE79299)
fffff880`00e00000 fffff880`00e0b000   amdxata  amdxata.sys  Fri Mar 19 09:18:18 2010 (4BA3A3CA)
fffff880`00e0d000 fffff880`00eb1000   Wdf01000 Wdf01000.sys Mon Jul 13 16:22:07 2009 (4A5BC19F)
fffff880`00eb1000 fffff880`00ec0000   WDFLDR   WDFLDR.SYS   Mon Jul 13 16:19:54 2009 (4A5BC11A)
fffff880`00ec0000 fffff880`00f17000   ACPI     ACPI.sys     Sat Nov 20 01:19:16 2010 (4CE79294)
fffff880`00f17000 fffff880`00f20000   WMILIB   WMILIB.SYS   Mon Jul 13 16:19:51 2009 (4A5BC117)
fffff880`00f20000 fffff880`00f2a000   msisadrv msisadrv.sys Mon Jul 13 16:19:26 2009 (4A5BC0FE)
fffff880`00f2a000 fffff880`00f5d000   pci      pci.sys      Sat Nov 20 01:19:11 2010 (4CE7928F)
fffff880`00f5d000 fffff880`00f6a000   vdrvroot vdrvroot.sys Mon Jul 13 17:01:31 2009 (4A5BCADB)
fffff880`00f6a000 fffff880`00f7f000   partmgr  partmgr.sys  Fri Mar 16 22:06:09 2012 (4F641BC1)
fffff880`00f7f000 fffff880`00f94000   volmgr   volmgr.sys   Sat Nov 20 01:19:28 2010 (4CE792A0)
fffff880`00f94000 fffff880`00ff0000   volmgrx  volmgrx.sys  Sat Nov 20 01:20:43 2010 (4CE792EB)
fffff880`00ff0000 fffff880`00ff7000   pciide   pciide.sys   Mon Jul 13 16:19:49 2009 (4A5BC115)
fffff880`00ff7000 fffff880`01000000   atapi    atapi.sys    Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`0102c000 fffff880`011cf000   Ntfs     Ntfs.sys     Thu Mar 10 19:39:39 2011 (4D79997B)
fffff880`0126b000 fffff880`012c9000   msrpc    msrpc.sys    Sat Nov 20 01:21:56 2010 (4CE79334)
fffff880`012c9000 fffff880`012e4000   ksecdd   ksecdd.sys   Wed Nov 16 19:48:13 2011 (4EC483FD)
fffff880`012e4000 fffff880`01356000   cng      cng.sys      Wed Nov 16 20:23:17 2011 (4EC48C35)
fffff880`01356000 fffff880`01367000   pcw      pcw.sys      Mon Jul 13 16:19:27 2009 (4A5BC0FF)
fffff880`01367000 fffff880`01371000   Fs_Rec   Fs_Rec.sys   Wed Feb 29 19:41:06 2012 (4F4EEFD2)
fffff880`01403000 fffff880`014f6000   ndis     ndis.sys     Sat Nov 20 01:23:30 2010 (4CE79392)
fffff880`014f6000 fffff880`01556000   NETIO    NETIO.SYS    Sat Nov 20 01:23:13 2010 (4CE79381)
fffff880`01556000 fffff880`01581000   ksecpkg  ksecpkg.sys  Wed Nov 16 20:23:44 2011 (4EC48C50)
fffff880`01600000 fffff880`0160e000   crashdmp crashdmp.sys Mon Jul 13 17:01:01 2009 (4A5BCABD)
fffff880`0160e000 fffff880`0161a000   dump_ataport dump_ataport.sys Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`0161a000 fffff880`01623000   dump_atapi dump_atapi.sys Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`01623000 fffff880`01636000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 16:21:51 2009 (4A5BC18F)
fffff880`01670000 fffff880`01873000   tcpip    tcpip.sys    Fri Mar 30 01:34:26 2012 (4F757012)
fffff880`01873000 fffff880`018bd000   fwpkclnt fwpkclnt.sys Sat Nov 20 01:21:37 2010 (4CE79321)
fffff880`018bd000 fffff880`018cd000   vmstorfl vmstorfl.sys Sat Nov 20 01:57:30 2010 (4CE79B8A)
fffff880`018cd000 fffff880`01919000   volsnap  volsnap.sys  Sat Nov 20 01:20:08 2010 (4CE792C8)
fffff880`01919000 fffff880`01921000   spldr    spldr.sys    Mon May 11 09:56:27 2009 (4A0858BB)
fffff880`01921000 fffff880`0195b000   rdyboost rdyboost.sys Sat Nov 20 01:43:10 2010 (4CE7982E)
fffff880`0195b000 fffff880`0196d000   mup      mup.sys      Mon Jul 13 16:23:45 2009 (4A5BC201)
fffff880`0196d000 fffff880`01976000   hwpolicy hwpolicy.sys Sat Nov 20 01:18:54 2010 (4CE7927E)
fffff880`01976000 fffff880`019b0000   fvevol   fvevol.sys   Sat Nov 20 01:24:06 2010 (4CE793B6)
fffff880`019b0000 fffff880`019c6000   disk     disk.sys     Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`019c6000 fffff880`019f6000   CLASSPNP CLASSPNP.SYS Sat Nov 20 01:19:23 2010 (4CE7929B)
Mini Kernel Dump does not contain unloaded driver list
Closing open log file c:debuglog.txt
 
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