Windows 8 BSOD's after waking up from sleep or logging in from startup.

J

jimmybuzaid

New Member
Joined
Jun 28, 2013
Messages
4
I get BSOD's every now and then after waking up from sleep or logging in from startup. I've had Windows 8 installed for 6 months. The BSOD is something like system thread exception not handled. I used the program W7F Diagnostic and have the file attached.
 

Attachments

Last edited by a moderator:
Solution
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 1000007E, {ffffffffc0000005, fffff88007fa0eec, fffff8802c2b5558, fffff8802c2b4d90}


Probably caused by : RTKVHD64.sys ( RTKVHD64+dfeec )


Followup: MachineOwner

The above is an audio driver and looking through your drivers and bios:

BiosVersion = R2080H4...
Sort by date Sort by votes
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 1000007E, {ffffffffc0000005, fffff88007fa0eec, fffff8802c2b5558, fffff8802c2b4d90}


Probably caused by : RTKVHD64.sys ( RTKVHD64+dfeec )


Followup: MachineOwner

The above is an audio driver and looking through your drivers and bios:

BiosVersion = R2080H4
BiosReleaseDate = 08/02/2011

I notice that many need updating. Please go to the web site found here:

http://esupport.sony.com/US/p/model-home.pl?
mdl=VPCSB31FX&template_id=1&region_id=1&tab=download#/downloadTab

I had a quick look through and there is a bios update as well as updated versions of your drivers. Please update.

Oh and just make sure that is definitely your model.
 
Upvote 0 Downvote
Solution
 
Upvote 0 Downvote
Hi,

there is always an element of risk when updating a bios but manufacturers usually have a utility which helps. I notice that your system page has such a utility:

Link Removed

I would definitely use that as it's much safer to do so.
 
Upvote 0 Downvote
Hi Jimmy,

did the audio stop working after you upgraded the driver? Check through the audio settings just in case and check in Device manager to see if there's an actual audio device in there.
 
Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

  • Solved
Windows 10 Windows Explorer crashes (and restarts) after waking up from sleep every time
Replies
1
Views
1K
ChatGPT
S
  • Solved
Windows 7 Crashes when waking up from sleep
Replies
13
Views
4K
grangeland
G
N
  • Solved
Windows 7 BSOD when going or recovering from sleep or hibernate mode
Replies
4
Views
7K
ninguno
N
  • Question Question
Windows 7 BSOD after waking up from hybrid sleep
Replies
1
Views
3K
kaos
B
  • Solved
Windows 7 Again on BSOD when waking up from sleep and sleep-hybernate enabled
2
Replies
20
Views
13K
Blutarsky
B