MikeyChris
Extraordinary Member
- Joined
- Jan 2, 2012
Hello all,
I have several issues with Windows 10, but I shall try to keep each question limited to one topic. A quick history: I bought a new HP Pavilion Desktop PC 570-p027 computer in November of 2017. The only "original" problem I had was video-related, and I won't go into that here. I stayed current with all updates (HP, Windows, etc.) and somewhere along the line I developed an issue with rebooting the system, namely I had to manually turn the system off, then back on again. Not a huge issue since it shuts down/starts up pretty quickly due to the SSD drive. More concerning is the fact that Windows keeps trying to update, but cannot complete the update, and reverts to this (Build 16299.rs3_release_SVC_escrow.180502-1908) release. Does the word "escrow" in this build have some significance? Of course, I manually turn the system /on/off at appropriate times during the upgrade process. Also, I can't recall the version of the update, but it seems like it was a lesser number (ie perhaps older) version number than what I have, but windows keeps trying to update (and fails). Any suggestions are welcomed. HP has been worthless (wanting me to join a pay service for help, even when the machine was brand new and under warranty). I have tried Googling this, but must not be phrasing it right because I come up with nothing. BTW, Belarc advisor reports my Windows version as: Windows 10 Professional (x64) Version 1709 (build 16299.547). The release version listed in the message title is reported by Windows itself in the lower right corner of my desktop screen. Thanx!
I have several issues with Windows 10, but I shall try to keep each question limited to one topic. A quick history: I bought a new HP Pavilion Desktop PC 570-p027 computer in November of 2017. The only "original" problem I had was video-related, and I won't go into that here. I stayed current with all updates (HP, Windows, etc.) and somewhere along the line I developed an issue with rebooting the system, namely I had to manually turn the system off, then back on again. Not a huge issue since it shuts down/starts up pretty quickly due to the SSD drive. More concerning is the fact that Windows keeps trying to update, but cannot complete the update, and reverts to this (Build 16299.rs3_release_SVC_escrow.180502-1908) release. Does the word "escrow" in this build have some significance? Of course, I manually turn the system /on/off at appropriate times during the upgrade process. Also, I can't recall the version of the update, but it seems like it was a lesser number (ie perhaps older) version number than what I have, but windows keeps trying to update (and fails). Any suggestions are welcomed. HP has been worthless (wanting me to join a pay service for help, even when the machine was brand new and under warranty). I have tried Googling this, but must not be phrasing it right because I come up with nothing. BTW, Belarc advisor reports my Windows version as: Windows 10 Professional (x64) Version 1709 (build 16299.547). The release version listed in the message title is reported by Windows itself in the lower right corner of my desktop screen. Thanx!
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