Can't install update

Discussion in 'Windows 8 Installation' started by Thomasj, Sep 2, 2015.

  1. Thomasj

    Thomasj New Member

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    I'm planning on getting windows 10, but, I'm not able to get the free version until I install windows 8.1.

    But, the problem is that I'm not able to get it, ever since my laptop crashed and I had to re-install windows.

    After the re-install, I've downloaded windows 8.1, but after the computer restarts, I only get the blue screen, then the menu for boot setup etc.

    If I exit, I get a message saying windows wasn't able to update to 8.1, and that it has gone back to the previous version.

    Anyone know how I can fix this?
     
  2. aHumanError

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    If it was me (...and if I had a proper copy of Windows 8, or a proper key) I'd do a complete reinstall, install all updates for 8 (and upgrading to 8.1) and THEN taking the free upgrade to Windows 10.
     
  3. Thomasj

    Thomasj New Member

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    I have a proper copy of windows 8, came with the laptop.

    And I've tried to reinstall again, but it doesn't help.
     

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