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Discussion in 'Windows 8 Help and Support' started by Aimee, Nov 12, 2014.
Driver update utility results: http://puu.sh/cRDzo/03f4a5e17a.png
As I mentioned previously Aimee you need to use the updates from your website support page only. I thought you had already tried the drivers and Bios so went on to other solutions. To be honest this is really your first port of call in trying to fix the laptop. Usually updating the bios is only dodgy if you get the incorrect file or the machine is turned off during the flashing process. Obviously at the end of the day it's up to you..
I've done it, it's still doing it, but thanks.
A brand new laptop shouldn't need 'fixing' anyway, it's so irritating.
Damn..... Did you apply all the drivers Aimee or did you just flash the bios? Exactly.... Like I said above, give Acer support a call.. Is there anyway you can use a phone other than your cell? Simply because you might on hold a long time.
I tried using Skype but it drained all my credit before they answered lol. I've re-downloaded the BIOS ones, going to install them again just to make sure it's been done properly because honestly, I haven't repaired a computer since windows 7 came out lol, so I'm a bit rusty. As for your BIOS question, I have no idea
It's still doing it Eurghhh.
Flash the Bios basically means update the bios. Did you you try that already?
I did yeah.
Still doing it This is driving me insane.
The only other thing I can think of trying is unplugging from the mains, removing the laptop battery for 30mins and leave the system powered down. Other than that you'll have to take it back I guess. Or You could always try the Acer user forum? http://community.acer.com/t5/Notebooks-Netbooks/bd-p/notebooks
Yeah... It's not looking good is it? On the phone to tech support 'again'