Click and drag fault.

Discussion in 'Windows 8 Help and Support' started by Aimee, Nov 12, 2014.

  1. kemical

    kemical Windows Forum Admin
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    Er.............
     
  2. Aimee

    Aimee Member

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  3. kemical

    kemical Windows Forum Admin
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    As I mentioned previously Aimee you need to use the updates from your website support page only. I thought you had already tried the drivers and Bios so went on to other solutions. To be honest this is really your first port of call in trying to fix the laptop. Usually updating the bios is only dodgy if you get the incorrect file or the machine is turned off during the flashing process. Obviously at the end of the day it's up to you.. :)
     
  4. Aimee

    Aimee Member

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    I've done it, it's still doing it, but thanks.
     
  5. Aimee

    Aimee Member

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    A brand new laptop shouldn't need 'fixing' anyway, it's so irritating.
     
  6. kemical

    kemical Windows Forum Admin
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    Damn..... Did you apply all the drivers Aimee or did you just flash the bios?

    Exactly.... Like I said above, give Acer support a call.. Is there anyway you can use a phone other than your cell? Simply because you might on hold a long time.
     
  7. Aimee

    Aimee Member

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    I tried using Skype but it drained all my credit before they answered lol.

    I've re-downloaded the BIOS ones, going to install them again just to make sure it's been done properly because honestly, I haven't repaired a computer since windows 7 came out lol, so I'm a bit rusty.

    As for your BIOS question, I have no idea :oops:
     
  8. Aimee

    Aimee Member

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    It's still doing it :( Eurghhh.
     
  9. kemical

    kemical Windows Forum Admin
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    Flash the Bios basically means update the bios. Did you you try that already?
     
  10. Aimee

    Aimee Member

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    I did yeah.
     
  11. Aimee

    Aimee Member

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    Still doing it :( This is driving me insane.
     
  12. kemical

    kemical Windows Forum Admin
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    The only other thing I can think of trying is unplugging from the mains, removing the laptop battery for 30mins and leave the system powered down. Other than that you'll have to take it back I guess.

    Or

    You could always try the Acer user forum?
    http://community.acer.com/t5/Notebooks-Netbooks/bd-p/notebooks
     
  13. Aimee

    Aimee Member

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    Yeah... It's not looking good is it? :(
    On the phone to tech support 'again'
     
  14. kemical

    kemical Windows Forum Admin
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    Good luck! :)
     

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