Windows 7 computer continuously restarts unexpectedly

M

Matt26

New Member
Joined
Feb 8, 2011
Messages
22
i recently did a fresh install of windows 7 ultimate on my computer.

the install went fine and i've been using the computer with no issues for a few days, then all of a sudden the computer restarts after a BSOD. this has happened continuously since then as well, even when i'm in the middle of doing something like browsing a website.

the message displayed after the restart:

Windows has recovered from an unexpected shut down.

Windows can check online for a solution for the problem.
Click to expand...

these are the problem details:

the operating system has all of the latest Microsoft updates and all of the computer hardware is recognized in device manager.

i've done a scan on the hard drive with the manufacturer's utility software as well in case there are issues with it and the scan comes up clean doing both the basic and extensive tests. i've also replaced the all of the memory with new modules and the hard drive as well... the motherboard and power supply are both fairly new as well.

i've attached all requested information in a zip file as well.

any and all help is greatly appreciated.

thanks.
 

Attachments

Solution
If CPU-Z doesn't show it, I doubt CPUID will.

Uninstalling Comodo should fix it:

RAISED_IRQL_FAULT_svchost.exe_cmdguard+da56



Do your best to update drivers:

ATI
atikmdag.sys Fri Apr 24 06:50:20 2009

Realtek AC'97 Audio
RTKVAC.SYS Thu Jun 18 15:36:37 2009

SiS PCI Fast Ethernet Adapter
Silicon Integrated Systems Corporation
sisnic.sys Fri Jul 07 03:36:33 2006

SiS AGPv3.5
Silicon Integrated Systems Corporation
SISAGPX.sys Fri Oct 20 03:58:50 2006

If there are no 7 compatible drivers for your hardware, this means your hardware is not officially supported by Windows 7.




Crash Dumps:

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64...
Sort by date Sort by votes
Uninstall Comodo, and replace it with MSE:

Link Removed due to 404 Error


Update drivers:

Adaptec Sata
ATI Video Card
Broadcom NetXtreme Gigabit Lan
Intel Matrix Storage
Intel RAID
QLogic
VIA RAID
 
Upvote 0 Downvote
cybercore said:
Uninstall Comodo, and replace it with MSE:

Link Removed due to 404 Error


Update drivers:

Adaptec Sata
ATI Video Card
Broadcom NetXtreme Gigabit Lan
Intel Matrix Storage
Intel RAID
QLogic
VIA RAID
Click to expand...

why uninstall Comodo? i already have MSE installed, which is only antivirus.

i don't use Sata or RAID in my system, and i'm not sure where to get drivers for others like QLogic and Intel Matrix Storage.
 
Upvote 0 Downvote
cybercore said:
Could you reattach the MEMORY tab and SPD for each of your sticks.
Click to expand...

the screenshots are with the new memory installed... i've attached the screenshot for spd slot#2 (spd slot#1 was uploaded with the original post).
 

Attachments

  • cpu-z_spd2.webp
    24.1 KB · Views: 770
Last edited:
Upvote 0 Downvote
Matt26 said:
why uninstall Comodo? i already have MSE installed, which is only antivirus.

i don't use Sata or RAID in my system, and i'm not sure where to get drivers for others like QLogic and Intel Matrix Storage.
Click to expand...



Why uninstall Comodo?

- Because the crash was caused by it:

020911-19000-01.dmp
IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Caused by cmdguard.sys <-- COMODO Internet Security
cmdguard.sys 05/01/2011 12:05:53



To update Intel, use Link Removed.


Update other drivers, as many as you can:

The ATI driver is old and is not well compatible with 7:

atikmdag.sys 24/04/2009


Realtek AC'97 Audio Driver is old:

RTKVAC.SYS 18/06/2009


SiS AGPv3.5 by Silicon Integrated Systems Corporation is old:

SISAGPX.sys 20/10/2006
 
Upvote 0 Downvote
cybercore said:
Thank you for the SPD. Attach MEMORY also, because the one in your zip looks empty.
Click to expand...

thanks for the feedback, i'll look into the items you have noted.

is there a way to show details for the Memory tab in CPU-ID? it appears blank when i click on it and i'm not aware of a way to show any information on that tab.
 
Upvote 0 Downvote
If CPU-Z doesn't show it, I doubt CPUID will.

Uninstalling Comodo should fix it:

RAISED_IRQL_FAULT_svchost.exe_cmdguard+da56



Do your best to update drivers:

ATI
atikmdag.sys Fri Apr 24 06:50:20 2009

Realtek AC'97 Audio
RTKVAC.SYS Thu Jun 18 15:36:37 2009

SiS PCI Fast Ethernet Adapter
Silicon Integrated Systems Corporation
sisnic.sys Fri Jul 07 03:36:33 2006

SiS AGPv3.5
Silicon Integrated Systems Corporation
SISAGPX.sys Fri Oct 20 03:58:50 2006

If there are no 7 compatible drivers for your hardware, this means your hardware is not officially supported by Windows 7.




Crash Dumps:

Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\020911-19000-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82810000 PsLoadedModuleList = 0x8294f570
Debug session time: Wed Feb  9 02:00:15.881 2011 (UTC - 5:00)
System Uptime: 0 days 7:07:07.694
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4A, {89b3da56, 1, 0, 0}

Unable to load image \SystemRoot\System32\DRIVERS\cmdguard.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
Probably caused by : cmdguard.sys ( cmdguard+da56 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 89b3da56, Address of system function (system call routine)
Arg2: 00000001, Current IRQL
Arg3: 00000000, 0
Arg4: 00000000, 0

Debugging Details:
------------------


PROCESS_NAME:  svchost.exe

BUGCHECK_STR:  RAISED_IRQL_FAULT

FAULTING_IP: 
cmdguard+da56
89b3da56 6a14            push    14h

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 773964f4 to 82845b09

STACK_TEXT:  
95d50d34 773964f4 badb0d00 0191ec0c 00000000 nt!KiServiceExit2+0x160
WARNING: Frame IP not in any known module. Following frames may be wrong.
0191ec68 00000000 00000000 00000000 00000000 0x773964f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
cmdguard+da56
89b3da56 6a14            push    14h

SYMBOL_NAME:  cmdguard+da56

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: cmdguard

IMAGE_NAME:  cmdguard.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d24a4f1

FAILURE_BUCKET_ID:  RAISED_IRQL_FAULT_svchost.exe_cmdguard+da56

BUCKET_ID:  RAISED_IRQL_FAULT_svchost.exe_cmdguard+da56

Followup: MachineOwner
---------




Drivers:

Code: 
start    end        module name
8921c000 89264000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
89722000 8977c000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
906c4000 906d6000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8936d000 89376000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
89341000 8934a000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8934a000 8936d000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
9001e000 90472000   atikmdag atikmdag.sys Fri Apr 24 06:50:20 2009 (49F1996C)
89b74000 89b7b000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8f927000 8f935000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
890a8000 890b0000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
8fa50000 8fa69000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
82020000 8203e000   cdd      cdd.dll      unavailable (00000000)
89aea000 89b09000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
890f2000 8919d000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
89a93000 89ab8000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
890b0000 890f2000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
89b30000 89b6d000   cmdguard cmdguard.sys Wed Jan 05 12:05:53 2011 (4D24A4F1)
8980b000 89816000   cmdhlp   cmdhlp.sys   Wed Jan 05 12:05:02 2011 (4D24A4BE)
89594000 895f1000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
906b7000 906c4000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
907e2000 907ef000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8f8ab000 8f90f000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
8f90f000 8f927000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8f89f000 8f8ab000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
89a82000 89a93000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
90591000 905aa000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
90000000 90009000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
907ef000 907fa000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
90009000 9001a000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
907d8000 907e2000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
90472000 90529000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 22:37:53 2010 (4CCF7981)
90529000 90562000   dxgmms1  dxgmms1.sys  Mon Nov 01 22:37:04 2010 (4CCF7950)
90658000 90663000   fdc      fdc.sys      Mon Jul 13 19:45:45 2009 (4A5BC729)
893aa000 893bb000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
907bd000 907c7000   flpydisk flpydisk.sys Mon Jul 13 19:45:45 2009 (4A5BC729)
89376000 893aa000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
895ff000 89608000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
89a50000 89a82000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
89968000 89999000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82c10000 82c47000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8f9cb000 8fa50000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
89a48000 89a50000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
90685000 9069d000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
897cd000 897e3000   inspect  inspect.sys  Wed Jan 05 12:04:57 2011 (4D24A4B9)
8f956000 8f968000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
906aa000 906b7000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bc1000 80bc9000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
905aa000 905de000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
89581000 89594000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
896fd000 89722000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
8f9a8000 8f9b8000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
8f973000 8f98e000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
8901f000 89097000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
8f968000 8f973000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
9069d000 906aa000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8932b000 89341000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
89b09000 89b2f680   MpFilter MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF)
8f899000 8f89e900   MpKsl5cbcc958 MpKsl5cbcc958.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
8f893000 8f898900   MpKsla17ddd65 MpKsla17ddd65.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
8f88d000 8f892900   MpKslc1d85e41 MpKslc1d85e41.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
8f887000 8f88c900   MpKsldaa926f0 MpKsldaa926f0.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
97d45000 97d4a900   MpKsldbf56361 MpKsldbf56361.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
8f881000 8f886900   MpKsldd9ec159 MpKsldd9ec159.sys Tue Mar 30 22:06:14 2010 (4BB2AE16)
97d2f000 97d38200   MpNWMon  MpNWMon.sys  Tue Sep 14 17:23:50 2010 (4C8FE7E6)
8fa69000 8fa7b000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
8fa7b000 8fa9e000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
8fa9e000 8fad9000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
8fad9000 8faf4000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
89bcd000 89bd8000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8926d000 89275000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
89556000 89581000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8f877000 8f881000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
89a38000 89a48000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
89608000 896bf000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
906ee000 906f9000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
906f9000 9071b000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
907c7000 907d8000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
897e3000 897f1000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8977c000 897ae000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
896bf000 896fd000   NETIO    NETIO.SYS    Thu Apr 08 22:32:21 2010 (4BBE91B5)
97d39000 97d44c00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC)
89bd8000 89be6000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8f86d000 8f877000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82810000 82c10000   nt       ntkrnlmp.exe Fri Jun 18 23:55:07 2010 (4C1C3F9B)
89427000 89556000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
89b6d000 89b74000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
897ae000 897cd000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
9066d000 90685000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
892aa000 892bb000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
8faf4000 8fafb000   parvdm   parvdm.sys   Mon Jul 13 19:45:29 2009 (4A5BC719)
89275000 8929f000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
89316000 8931d000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
8931d000 8932b000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
895f1000 895ff000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8fafb000 8fb92000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
90562000 90591000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
89097000 890a8000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
906d6000 906ee000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
9071b000 90733000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
90733000 9074a000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
9074a000 90761000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8f82c000 8f86d000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
90761000 9076b000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
89bb5000 89bbd000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
89bbd000 89bc5000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
89bc5000 89bcd000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
899fa000 89a27000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8f9b8000 8f9cb000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
90c00000 90ff9200   RTKVAC   RTKVAC.SYS   Thu Jun 18 15:36:37 2009 (4A3A9745)
8fb92000 8fb9c000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
90663000 9066d000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
89400000 8941a000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
89a27000 89a38000   SISAGPX  SISAGPX.sys  Fri Oct 20 03:58:50 2006 (453881BA)
90642000 90657c00   sisnic   sisnic.sys   Fri Jul 07 03:36:33 2006 (44AE0F01)
899f2000 899fa000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
97cde000 97d2f000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
97c8f000 97cde000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
8fb9c000 8fbbd000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
90ffa000 90ffb380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8981f000 89968000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
8fbbd000 8fbca000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
89800000 8980b000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
89be6000 89bfd000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
893ce000 893de000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
823a0000 823a9000   TSDDD    TSDDD.dll    Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8f935000 8f956000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
899e1000 899f2000   uagp35   uagp35.sys   Mon Jul 13 19:25:40 2009 (4A5BC274)
9076b000 90779000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
90633000 90642000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
90779000 907bd000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
905de000 905e8000   usbohci  usbohci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
905e8000 90633000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
8929f000 892aa000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
89b7b000 89b87000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
89b87000 89ba8000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
89999000 899a1380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
892bb000 892cb000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
892cb000 89316000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
899a2000 899e1000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
893bb000 893ce000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
89ba8000 89bb5000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8919d000 8920e000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8920e000 8921c000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
89816000 8981d000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
82140000 8238b000   win32k   win32k.sys   Tue Oct 19 23:00:01 2010 (4CBE5B31)
89264000 8926d000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
8f98e000 8f9a8000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
97c25000 97c8f000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
89ab8000 89ac5000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
89ac5000 89ad0000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
89ad0000 89ad9000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
89ad9000 89aea000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
 
Upvote 0 Downvote
Solution

i've completely uninstalled comodo (using revo uninstaller advanced uninstall) and still no luck.

i've updated my graphics driver with the latest vista driver available from the amd website.

where can i find a driver for the ac'97 audio? all i'm seeing on the realtek website is downloads for audio codecs.
 
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i've updated my graphics driver with the latest vista driver available from the amd website.

where can i find a driver for the ac'97 audio? all i'm seeing on the realtek website is downloads for audio codecs.
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Try this one:

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(Link Removed)
 
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