Windows 7 Dell Latitude E5400 DVD drive not working after Win7 upgrade

[benjaminsmurray]

So I've been running Vista Business until today. My dvd drive has worked fine until I finished the Win7 Pro (32 bit) installation, and now my dvd drive is not listed in "my computer" or "device manager" at all. I installed windows 7, so of course it works outside of windows...and I can still boot off other discs and see the drive listed in the bios, but in windows, it's no where to be found. When I press the physical eject button, the drive momentarily appears in device manager, then dissappears again.
The dvd drive is a "PLDS DVD+-RW ds-8a3s. Apparently there is a firmware update for it which I downloaded, but the installation fails, saying no matching drive is found, though the error message says I need the exact model that I actually do have, so it just can't see it.
Anyway, any help would be awesome.

 

[reghakr]

Try this link:

PLDS DVD+-RW DS-8A3S ATA drive

 

[benjaminsmurray]

Unforutnately those instructions skip what steps to do if the drive does not show up in device manager, but does show up in the bios.
Thanks though

 

[reghakr]

Sorry,

I tried

 

[carluchoec]

So I've been running Vista Business until today. My dvd drive has worked fine until I finished the Win7 Pro (32 bit) installation, and now my dvd drive is not listed in \"my computer\" or \"device manager\" at all. I installed windows 7, so of course it works outside of windows...and I can still boot off other discs and see the drive listed in the bios, but in windows, it's no where to be found. When I press the physical eject button, the drive momentarily appears in device manager, then dissappears again.
The dvd drive is a \"PLDS DVD+-RW ds-8a3s. Apparently there is a firmware update for it which I downloaded, but the installation fails, saying no matching drive is found, though the error message says I need the exact model that I actually do have, so it just can't see it.
Anyway, any help would be awesome.

You have to update the device firmware.

Link Removed - Invalid URL

While you are updating the firmware, you need to keep running a dvd or cd into the device. This allow the system to recognize the device through updating.