It is a dell xps L321X. when i go to F2 it shows bios version A08. When I go to boot tab from F12 it only lets you select boot priority order. I have been unable to get to a place to actually type instructions like they show online to get to safe mode with F8. On the bottom of the screen it shows F9 for setup defaults. It asks to set up default configuration yes or no. I selected yes hoping it would go back to factory settings but it just goes back to blue screen getting ready.To find out what is going on:
- how many boot devices are visible in BIOS?
- is there a recovery partition on the C disk?
- which computer, brand and type, are you using?
And in the mean time, look in the manual or on the web pages of the manufacturer how to recover the manufacturer's settings.
I was going to download onto my working computer and then put it on a thumb drive. I was then hoping by inserting the the thumb drive it would over ride whatever was going on. However, the stuck computer doesn't acknowledge that the thumb drive was even inserted. The computer won't let me access anything, it goes right to getting ready after turning power back on.Dell recommend downloading and using a Backup and Recovery application. It can be booted stand-alone.
It could help you in stand alone mode to restore to manufacturer's settings.
I will keep my fingers crossed.